To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
Events
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Excellent Customer Care
Non-Clinical Staff TrainingFor Admin and Clerical Staff working in Lancashire and South Cumbria General Practice. The course dives into the art of delivering exceptional client experiences, focusing on creating a culture of […]
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Essential Care Navigation
Non-Clinical Staff TrainingIn this course, you'll explore the Essential Care Navigation programme designed to equip healthcare professionals with the skills to navigate the complexities of patient care in primary care settings. About […]
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Chaperoning in Primary Care
Non-Clinical Staff TrainingThis online Primary Care Chaperone course is designed for non-clinical staff who may be asked to act as chaperones and require formal training in intimate examinations. GMC and CQC Aligned: This […]
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Understanding Blood Tests and Results Training (Non-Clinical staff)
Non-Clinical Staff TrainingThe Understanding Blood Tests and Results training course is specifically created for roles such as GP receptionists, HCAs, GPAs, care coordinators, and other support staff. No clinical background is required. This interactive course […]
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Essential Communication and Care Navigation Skills (for non-clinical staff)
Non-Clinical Staff TrainingIn this course, you'll explore the Essential Care Navigation programme designed to equip healthcare professionals with the skills to navigate the complexities of patient care in primary care settings. About […]
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SNOMED Clinical Coding Training (for non-clinical staff)
Non-Clinical Staff TrainingFor Admin and Clerical Staff working in Lancashire and South Cumbria General Practice. Course Aims: What is Snomed CT Snomed Coding and concepts (England and Wales) Explaining how concepts can be […]
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Note Summarising (for non-clinical staff)
Non-Clinical Staff TrainingThis course is specifically designed to meet the unique needs of general practice primary care staff, equipping you with the essential skills and techniques needed to accurately and effectively summarise […]
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Managing Difficult Patient Conversations with Resilience (for Non-Clinical Staff)
Non-Clinical Staff TrainingBy the end of this course delegates will be better able to: Describe and understand what it is that makes conversations feel difficult Notice early signs of frustration and anger […]
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Chaperoning in Primary Care (for non-clinical staff)
Non-Clinical Staff TrainingThis online Primary Care Chaperone course is designed for non-clinical staff who may be asked to act as chaperones and require formal training in intimate examinations. About this course: GMC […]
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Understanding Blood Tests and Results Training for Non-Clinical Staff
Non-Clinical Staff TrainingThe Understanding Blood Tests and Results training course is specifically created for roles such as GP receptionists, HCAs, GPAs, care coordinators, and other support staff. No clinical background is required. This interactive course […]