To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
Events
Calendar of Events
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For Admin and Clerical Staff working in Lancashire and South Cumbria General Practice. The course dives into the art of delivering exceptional client experiences, focusing on creating a culture of empathy, efficiency, and professionalism. Course Aims: Defining excellent customer care Why first impressions are so critical Understanding why people demand and don’t ask Understand why […]
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All bookings are subject to our cancellation policy (details can be found here www.lscthub.co.uk). If you do not attend you/your employer will be charged at the cost of the course. The cost is stated in the non funded ticket section A Safe Surgery can be any GP practice that commits to taking steps to tackle […] |
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This online Primary Care Chaperone course is designed for non-clinical staff who may be asked to act as chaperones and require formal training in intimate examinations. About this course: GMC and CQC Aligned: This course meets strict standards set by the General Medical Council and Care Quality Commission, ensuring you receive training that complies fully with […]
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All bookings are subject to our cancellation policy (details can be found here www.lscthub.co.uk). If you do not attend you/your employer will be charged at the cost of the course. The cost is stated in the non funded ticket section All bookings are subject to our cancellation policy (details can be found here www.lscthub.co.uk). If […] |
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For Admin and Clerical Staff working in Lancashire and South Cumbria General Practice. Course Aims: What is Snomed CT Snomed Coding and concepts (England and Wales) Explaining how concepts can be used to increase accuracy. To explain searching techniques for coding To develop an understanding of common coding misconceptions Patient access Snomed search browsers Improving data quality […] |
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The Understanding Blood Tests and Results training course is specifically created for roles such as GP receptionists, HCAs, GPAs, care coordinators, and other support staff. No clinical background is required. This interactive course helps you build a working knowledge of blood tests and their results, giving you the confidence to support patients and colleagues more effectively in your […] |
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In this course, you'll explore the Essential Care Navigation programme designed to equip healthcare professionals with the skills to navigate the complexities of patient care in primary care settings. About this course: What is care navigation, triage and signposting? Effectively open a care navigation conversation and retain control about its direction Focusing on what you […] |
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