To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the […]

Free

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]

Free

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the […]

Free

Patient Activation Measure Training (PAM)

2.5 hour workshop on the Patient Activation Measure (PAM): learn more about patient activation and how to use the PAM tool. About this event This is a 2.5 hour workshop […]

Free

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]

Free

ACP Forum

Want an update on ACP developments in your NW region and a place to share your ideas with ACP peers ? About this event Want an update on ACP developments […]

Free