To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the […]
Patient Activation Measure Training (PAM)
2.5 hour workshop on the Patient Activation Measure (PAM): learn more about patient activation and how to use the PAM tool. About this event This is a 2.5 hour workshop […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]
SPLW Webinar Series: Supporting the development of your personalised care workforce
Please note: you will receive a Microsoft Teams link via email on the day of the webinar Learning objectives: to introduce the draft workforce development frameworks for SPLWs, HWBCs, CCs […]
Healthy Boundaries and Expectations for Yourself and with Others (H&WB)
Healthy Boundaries and Expectations for Yourself and with Others About this event TIME: 2 hour online workshop AUDIENCE: This offer has been commissioned to directly support access for senior leaders […]
ACP Forum
Want an update on ACP developments in your NW region and a place to share your ideas with ACP peers ? About this event Want an update on ACP developments […]