2 events found.
To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
Events
-
-
Excellent Customer Care (for non-clinical staff)
Non-Clinical Staff TrainingFor Admin and Clerical Staff working in Lancashire and South Cumbria General Practice. The course dives into the art of delivering exceptional client experiences, focusing on creating a culture of […]
-
Managing Difficult Patient Conversations with Resilience (for Non-Clinical Staff)
Non-Clinical Staff TrainingBy the end of this course delegates will be better able to: Describe and understand what it is that makes conversations feel difficult Notice early signs of frustration and anger […]