To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
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Understanding Blood Tests and Results
Non-Clinical Staff TrainingHOW LONG IS THE COURSE? 2 hours with time for discussion and questions WHO SHOULD ATTEND? Secretaries Non Clinicians Receptionists Heath care assistants SUMMARY The course aims to develop a […]
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The Art of Delegation (Non-Clinical)
Non-Clinical Staff TrainingThis session explores different management styles and provides the necessary tools to delegate effectively. This is an interactive session and you will be expected to interact. Please ensure you have […]
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Essential Care Navigation
Non-Clinical Staff TrainingPlaces are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that […]
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Excellent Customer Care Training
Non-Clinical Staff TrainingPlaces are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW An innovative course defining what excellent […]
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Year End Masterclass (Non-Clinical)
Non-Clinical Staff TrainingThis one hour session gives an overview of year end requirements- and includes handy checklist template handouts and getting through QOF guidance. This is an interactive session and you will […]
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How to have a challenging conversation (Non-Clinical)
Non-Clinical Staff TrainingThis session provides the tools to tackle those difficult situations effectively and removes the fear/reluctance. This is an interactive session and you will be expected to interact. Please ensure you […]
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Chaperoning Training
Non-Clinical Staff TrainingPlaces are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW The course aims to really expand […]
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Business Planning Masterclass (Non-Clinical)
Non-Clinical Staff TrainingThis one hour session gives you the tools to make a business plan for your surgery, including useful templates to aid business and succession planning, which is now part of […]
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Building personal and team resilience (Non-Clinical)
Non-Clinical Staff TrainingThis session provides you with some practical tools to boost your own resilience and your team's resilience to cope with work and life pressures. This is an interactive session and […]
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New Contracts Masterclass (Non-Clinical)
Non-Clinical Staff TrainingThis one and a half hour session gives you the time and understanding to work through the new 24.25 contract changes; new QOF changes; the Lancashire and South Cumbria Quality […]