To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
Essential Care Navigation
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that […]
Note Summarising Training (non-clinical staff)
The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn will […]
Understanding Blood Tests and Results
HOW LONG IS THE COURSE? 2 hours with time for discussion and questions WHO SHOULD ATTEND? Secretaries Non Clinicians Receptionists Heath care assistants SUMMARY The course aims to develop a […]
The Art of Delegation (Non-Clinical)
This session explores different management styles and provides the necessary tools to delegate effectively. This is an interactive session and you will be expected to interact. Please ensure you have […]
Essential Care Navigation
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that […]
Excellent Customer Care Training
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW An innovative course defining what excellent […]
Year End Masterclass (Non-Clinical)
This one hour session gives an overview of year end requirements- and includes handy checklist template handouts and getting through QOF guidance. This is an interactive session and you will […]
How to have a challenging conversation (Non-Clinical)
This session provides the tools to tackle those difficult situations effectively and removes the fear/reluctance. This is an interactive session and you will be expected to interact. Please ensure you […]
Chaperoning Training
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW The course aims to really expand […]
Business Planning Masterclass (Non-Clinical)
This one hour session gives you the tools to make a business plan for your surgery, including useful templates to aid business and succession planning, which is now part of […]