Non-Clinical Staff Training

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.   OVERVIEW This interactive course enhances telephone […]

OVERVIEW The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn […]

OVERVIEW Supervisors and team leaders are often individuals who have made the transition from being one of the team to leading the team, or have arrived to take charge of […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that […]

OVERVIEW With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff […]

OVERVIEW   An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations […]

OVERVIEW With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff […]

OVERVIEW The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone […]

Full details on Striding edge site here: The Hub - Striding Edge Consultancy

OVERVIEW   The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of the coding in the practice, which […]