To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
Supervisory and Leadership Skills Training
OVERVIEW Supervisors and team leaders are often individuals who have made the transition from being one of the team to leading the team, or have arrived to take charge of […]
Correspondence Management Workshop – Level 2
Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or […]
Managing Difficult Telephone Conversations Training
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW This interactive course enhances telephone […]
Note Summarising Training
OVERVIEW The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in […]
Correspondence Management Workshop – Level 3
Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or […]
Managing Difficult Telephone Conversations Training
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW This interactive course enhances telephone […]
Note Summarising Training
OVERVIEW The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn […]
Supervisory and Leadership Skills Training
OVERVIEW Supervisors and team leaders are often individuals who have made the transition from being one of the team to leading the team, or have arrived to take charge of […]
Essential Care Navigation
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that […]
Essential Care Navigation
OVERVIEW With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff […]