OVERVIEW The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of the coding in the practice, which in […]

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and also to reduce difficult conversations/abuse. AIMS Getting the […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.   Workshop Objective This aims to equip […]

OVERVIEW The course aims to develop a good understanding of the most common blood tests taken in general practice. We explore the medical reasons why these blood tests are required, […]

OVERVIEW   With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.   Workshop Objective This aims to equip […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.   OVERVIEW The course aims to really […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.   Workshop Objective This aims to equip […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.   OVERVIEW With the Forward View requiring […]

Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or […]