Community Health and Wellbeing Worker (Level 3)
This occupation is found in different organisations and is commissioned by a range of agencies, including local government, the NHS, and other funders such as voluntary, community and social enterprise (VCSE) organisations. Community Health and Wellbeing Workers are a rapidly expanding workforce supporting the increasing emphasis across government departments on improving the health of local people and communities by preventing poor health and tackling inequalities. Their work is informed by the wider social determinants of health, such as the social, cultural, political, economic, commercial and environmental factors that shape the conditions in which people are born, grow, live, work and age. The broad purpose of the occupation is to work in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health, and reduce inequalities.
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Duration
15 months
Most Suitable For
This apprenticeship will be suitable for those wanting to develop in to or within roles such as Care and Service Navigator/Care Co-ordinator and Social Prescribing Link Worker.
Award
Level 3 Community Health and Wellbeing Worker Advanced Apprenticeship award.
Programme Cost
£7,000.
The apprenticeship tuition fee is paid using employer levy. Levy Paying Employers and Non-Levy Paying Employers, please read the DAS and Tuition steps within our Apprenticeships Process – Employer Guide for more information and instructions.
Additional Funding
- If apprentice is under the age of 25, Employer may not have to pay Class 1 Employer National Insurance. Full details and criteria are found here.
- For apprenticeships starting between 1 August 2024 - 31 July 2025, employer may be eligible for £1,000 if apprentice is aged 16 - 18 years old, OR aged 19 - 24 years old and has either an Education, Health and Care (EHC) plan provided by their local authority and / or has been in the care of their local authority. Full details and criteria are found within the ESFA Funding Rules.
- Some Councils are providing incentive payments to local small employers who recruit and employ young apprentices. To find out more, including eligibility and how to apply for an incentive, please visit Lancashire Skills and Employment Hub (details within the GRANT presentation)
- Lancashire County Council incentive is £3,000 for 100 Lancashire employers
- Chorley Council incentive is £1,500 for Chorley employers
- Fylde Borough Council incentive is £5,000 for Fylde employers recruiting a new apprentice who is a Fylde resident.
• ARRS Funding: Personalised Care roles (including roles such as Social Prescribing Link Worker, Care Coordinator and Health and Wellbeing Coach) are eligible for ARRS funding, subject to meeting the requirements of the Network contract directed enhanced service (DES). Employer will need to contact their PCN Manager to discuss options, suitability and to apply for this funding via the PCN. If undertaking required training via an apprenticeship route, only PCI approved apprenticeship providers are considered suitable choices for those in ARRS Personalised Care roles (click here for approved list). Please note that additional training will still be required following the apprenticeship (the apprenticeship does not provide all of the role specific required training).
Start Date
Anytime
Teaching Delivery
Online
Key Learning Requirements
Apprenticeships require learners to achieve specific new knowledge, skills and behaviours (KSBs), which are detailed in the Apprenticeship Standard. These are achieved by;
1) Programme Teaching; online teaching and online resources (including videos, quizzes and case studies).
2) Independent study; such as assignment/project research and write up. Including 2 self-directed projects based on working with volunteers and service development.
3) Learning in the workplace; shadowing colleagues, completing programme assigned work based projects, day-to-day development within your current role duties/work activities, reflections with mentor, relevant training sessions.
Modules
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
Placements
This programme does not require external placements to be completed, although varied experiences are beneficial.
Assessments
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Key Candidate Entry Requirements
• Employed 30 hours or more per week for the duration of the apprenticeship. The apprenticeship duration may be extended to support staff who work less than this (will be looked at on individual basis)
• Preferably, evidence of English and Maths at GCSE C/4 or above /Functional Skills Level 2 / Equivalent. If the candidate does not have evidence of Maths and English at the relevant level, there are two options; 1. via NHSE funded online revision and exams. Contact Training Hub Apprenticeship Team for more details. 2. Or, Education Provider will support the learner through the relevant learning and exams, alongside their apprenticeship. An initial diagnostic assessment will be completed by the Education Provider at application stage to determine suitability for this option.
Full requirements and details are found on the course webpage/information.
Key Employer Entry Requirements
• Ensure Learner has the support and opportunities to achieve the requirements of the apprenticeship.
• A suitable senior colleague/s who will work alongside the apprentice for a minimum of 14 hours per week to oversee and support the apprentice’s training.
• Must provide off-the-job (OTJ) training during the apprentice’s normal paid working hours. This will be approximately 350 hours over the duration of the apprenticeship, which is the equivalent to 6 – 7 hours per week. Additional time must be given if the learner needs to undertake additional Maths or English learning.
• Must provide a workplace environment that allows the learner:
– to have regular client-facing experience (in person) during the programme
– to have unrestricted access to freely available online sources of health data and health promotion information
– to communicate freely with external organisations including but not limited to NHS and other health and wellbeing services, charities, community groups and local authorities
– to work alongside other health and care professionals and have the opportunity to collaborate with peers
Listed as an Approved Provider under an NHS Procurement
National CHWW Higher Procurement - this is subject to provider obtaining and maintaining PCI accreditation throughout the time of their programme delivery.
Application Timescale
- It takes on average 2 – 3 months to complete all application stages for this programme.
- If recruiting to this position, additional time will be required for recruitment and advertising stages.
Additional Training Hub Support
Primary Care employees have access to:
- All resources provided by the L&SC PC Training Hub such as Digital training, Health and Wellbeing support and events.
- Including, the Personalised Care Training and Resources; This webpage may be useful for role specific options
- And, the Non-clinical Training and Resources. This webpage lists training and resources for non-clinical roles, which may compliment the apprenticeship (always check suitability with your apprenticeship education provider).
Pathway
The Institute for Apprenticeships and Technical Education (IfATE) has an interactive
occupational maps tool which shows the variety of progression pathways using apprenticeships.
Career progression does not have to be linear. Entry criteria may differ per provider and even more varied routes may be available depending on the individuals prior learning and experience.
Information Last Updated
07/04/2025
Programme Resources
If you would like to know anything further about the programme itself, please contact: Gareth Evans, Client Services Manager on 01159374936 or [email protected]
How to Apply
If you would like to apply for an apprenticeship (either for yourself, a member of staff or a vacancy position), please complete the appropriate Expression of Interest Form from the following options. This will allow the relevant apprenticeships team to; complete basic pre-checks, provide you with personalised advice/guidance and start the programme application process. You can find out more about the stages of applying for an apprenticeship within our Apprenticeships Process - Employer Guide.
Primary Care Training Hub Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Olivia on 07735161775
Social Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Dawn on 07796 060023
