Business Administrator (Level 3) and NHS Leadership Academy Edward Jenner Award
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
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Duration
15 months
Most Suitable For
New recruits and current staff in admin roles who wish to develop their knowledge, skills and behaviours in business administration.
Award
Level 3 Business Administrator Advanced Apprenticeship Award plus optional NHS Leadership Academy Edward Jenner award.
Additional Funding
For all Employers:
- If apprentice is under the age of 25, Employer may not have to pay Class 1 Employer National Insurance. Full details and criteria are found here.
- For apprenticeships starting between 1 August 2024 - 31 July 2025, employer may be eligible for £1,000 if apprentice is aged 16 - 18 years old, OR aged 19 - 24 years old and has either an Education, Health and Care (EHC) plan provided by their local authority and / or has been in the care of their local authority. Full details and criteria are found within the ESFA Funding Rules.
- Some Councils are providing incentive payments to local small employers who recruit and employ young apprentices. To find out more, including eligibility and how to apply for an incentive, please visit Lancashire Skills and Employment Hub (details within the GRANT presentation)
- Lancashire County Council incentive is £3,000 for 100 Lancashire employers
- Chorley Council incentive is £1,500 for Chorley employers
- Fylde Borough Council incentive is £5,000 for Fylde employers recruiting a new apprentice who is a Fylde resident.
Start Date
Anytime
Teaching Delivery
Online
Key Learning Requirements
Apprenticeships require learners to achieve specific new knowledge, skills and behaviours (KSBs), which are detailed in the Apprenticeship Standard. These are achieved by;
1) Programme Teaching; Usually 1 day a month teaching, plus online resources. The NHS Leadership Academy Edward Jenner learning is optional and would be additional learning.
2) Independent study; such as assignment/project research and write up
3) Learning in the workplace; shadowing colleagues, completing programme assigned work based projects, day-to-day development within your current role duties/work activities, reflections with mentor, relevant training sessions.
Modules
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
Placements
This programme does not require external placements to be completed, although varied experiences are beneficial.
Assessments
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Key Candidate Entry Requirements
• Employed minimum 30 hours a week in a suitable role for the duration of the apprenticeship. The duration may be extended to support staff who work less than this (will be looked at on individual basis).
• Preferably, evidence of English and Maths at GCSE C or 4 (or above) / Functional Skills Level 2. If the candidate does not have evidence of Maths and English at the relevant level, there are two options; 1. via NHSE funded online revision and exams. Contact Training Hub Apprenticeship Team for more details.
2. Or, Education Provider will support the learner through the relevant learning and exams, alongside their apprenticeship. An initial diagnostic assessment will be completed by the Training Provider at application stage to determine suitability for this option.
Full requirements and details are found on the course webpage/information.
Key Employer Entry Requirements
• Ensure Learner has the support and opportunities to achieve the requirements of the apprenticeship
• A member of staff, preferably experienced administrator/line manager to mentor the apprentice.
Listed as an Approved Provider under an NHS Procurement
Yes
Application Timescale
It takes on average 2 – 3 months to complete all application stages for this programme.
If recruiting to this position, additional time will be required for recruitment and advertising stages.
Additional Training Hub Support
Primary Care Employees:
• Have access to all resources provided by the L&SCPC Training Hub such as Digital training, Health and Wellbeing support and events.
• Non-clinical Training and Resources: this
webpage lists training and resources for non-clinical roles, which may compliment the apprenticeship (always check suitability with your apprenticeship training provider)
Social Care Employees:
• Have access to all resources provided by the L&SCSC Training Hub such as training, Health and Wellbeing support and events.
Pathway
On successful completion of this apprenticeship, examples of further development via apprenticeship options could include; Coaching Professional, various Management/Leadership options.
HASO Apprenticeship pathway tool is available
here
Career progression does not have to be linear. Entry criteria may differ per provider and varied routes may be available depending on the individuals prior learning and experience.
Information Last Updated
15/01/2025
Programme Resources
Lighthouse Group offer monthly Information and Guidance Webinars for employers to find out more about this apprenticeship. More details and how to book are
here
How to Apply
If you would like to discuss or apply for an apprenticeship either for yourself, a member of staff or a vacancy for a new recruit, please complete the appropriate Training Hub Expression of Interest Form from the following options. This allows the apprenticeship team to complete basic pre-checks and to ensure the advice and guidance provided to you is tailored to your service. When relevant, application instructions (including tuition fee and funding instructions) will be sent.
Primary Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Olivia on 07735161775
Social Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Dawn on 07796 060023
If you would like to know anything further about the programme itself, please contact: Matthew Rawlings on 07783553314 or [email protected]