To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Excellent Customer Care Training
Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient. AIMS Defining excellent customer care Why first impressions are so critical Understanding why patients demand and don’t ask Understand why we feel challenged by ‘unreasonable’ expectations from […]
Immunisation and Vaccination Annual Update Training
Please note this training will be on virtually on MS Teams. The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information. This training includes NHS Travel Vaccine schedules This course is not suitable as a foundation training and is only an […]
Correspondence Management Workshop – Level 3
Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone. […]
Leading Anchor Organisations Workshop 3: The best job for the person – inclusive workforce and employment interventions
Thursday 30th November 12:30pm – 13:30pm: Book your place Led by Tom Lloyd Goodwin – Director of Policy and Practice at CLES Public land should be more than just a commodity. Wherever possible, it should be used to drive social, economic and environmental value and address the wider determinants of health. Nevertheless, land usage and disposal in […]
Train The Trainer – Modern Slavery & Human Trafficking Awareness (in person)
Available to Social Care staff working within the Lancashire and South Cumbria postcodes only: Session Aims:To raise awareness in the care sector of Modern Slavery & Human Trafficking and understand your role and responsibilities in tackling modern slavery To understand how you can contribute to fighting modern slavery in the UK To understand what support […]
Palliative and end of life education sessions – Recognising dying and advance care planning
St Catherine’s community team have planned some evening education sessions on palliative and end of life care which will be delivered on a rolling programme via MS teams. The next two sessions will cover recognising dying and advance care planning and symptom management at end of life. All are welcome but the sessions will be […]
Collaborative Masterclass – Hewitt Review: leveraging opportunities within Intergrated Care Systems
About the Event By commissioning the Hewitt Review, the government has shown commitment towards empowering ICSs and local leaders to work together to ‘improve outcomes for their populations’. This event will consider the developments within the ICS landscape 6 months on and how systems are driving forward change and integration. System Leaders will give a […]
Health Coaching – Face to Face Preston Day 2
Follow this link for further 2-Day Core Skills Health Coaching Courses that we are offering free of charge to all Lancs & S Cumbria colleagues in November & December 2023, who have not already attended a 2-Day HC Course previously. The 2-day face to face programme is designed to support practitioners from all health, care, community […]
Learning Environment Educator Development and Update Workshops
This workshop is for all Educators who support pre-registration learners, Allied Health Professional, Physician Associates, General Practitioners, NMC Assessors and Supervisors This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions. […]
Youth Mental Health First Aid Online – x 4 dates
Youth Mental Health First Aid Online 20th,21st,23rd,24th November 13:30 – 16:00 Online 4 x afternoons total plus individual learning Learners must be 16 years and over to attend. To be eligible for a FREE placement, you must live/work/study/volunteer within the Lancashire County Council border. Excluding Blackpool and Blackburn with Darwen. Complete the attached form to apply: […]