To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Conflict resolution and de-escalation

This one hour session provides the tools to tackle conflict and to de-escalate situations in the workplace​ This is a fully interactive session- please ensure you have a camera and microphone You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you […]

Learning Disability Awareness and AHC’s: A Whole Practice Approach

Who should attend: Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks. Description of training: Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD Overview of LD inclusion tool to identify […]

Free

Wellbeing Guardian and Senior Executive Leaders – Community Conversations Session

What is this session? Community conversations are a virtual action learning style session to provide a space for peer support and for wellbeing guardian or a senior executive leader supporting the health and wellbeing agenda to share their lived experience. This is an opportunity to influence national policy and strategic direction. Who for? These sessions […]

Chaperoning Training

The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances. Please note registration closes 3 days before session date.

Free

Mental Health Awareness Training: Promoting Wellbeing

Training for all staff working in primary care: Module 1 – Promoting wellbeing   Learning outcomes By the end of this training the participant will: Understand the factors which contribute to wellbeing Know how wellbeing can be measured Be aware of the steps to maintain wellbeing Understand how stress and distress can affect wellbeing • […]

Free

Excellent Customer Care Training

Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient. AIMS Defining excellent customer care Why first impressions are so critical Understanding why patients demand and don’t ask Understand why we feel challenged by ‘unreasonable’ expectations from […]

Free

Immunisation and Vaccination Annual Update Training

Please note this training will be on virtually on MS Teams. The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information. This training includes NHS Travel Vaccine schedules This course is not suitable as a foundation training and is only an […]

Free

Correspondence Management Workshop – Level 3

Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone. […]

Free

Leading Anchor Organisations Workshop 3: The best job for the person – inclusive workforce and employment interventions

Thursday 30th November 12:30pm – 13:30pm: Book your place Led by Tom Lloyd Goodwin – Director of Policy and Practice at CLES Public land should be more than just a commodity. Wherever possible, it should be used to drive social, economic and environmental value and address the wider determinants of health. Nevertheless, land usage and disposal in […]

Free

Train The Trainer – Modern Slavery & Human Trafficking Awareness (in person)

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only: Session Aims:To raise awareness in the care sector of Modern Slavery & Human Trafficking and understand your role and responsibilities in tackling modern slavery To understand how you can contribute to fighting modern slavery in the UK To understand what support […]

Free