To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Conflict resolution and de-escalation
This one hour session provides the tools to tackle conflict and to de-escalate situations in the workplace This is a fully interactive session- please ensure you have a camera and microphone You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you […]
Non-Medical Prescribing Webinar: Prescribing Data Reports – Art of the possible!
Following the success of the first Non-Medical Prescribing (NMP) Webinar that was held in June this year, NHSE are pleased to inform you that the ICB Non-Medical Prescribing Leads will be hosting a second webinar on 14th November between 11.30am – 12.30pm. The theme of the event will be: Prescribing Data Reports – Art of the […]
Conflict resolution and de-escalation
This one hour session provides the tools to tackle conflict and to de-escalate situations in the workplace This is a fully interactive session- please ensure you have a camera and microphone You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you […]
Learning Disability Awareness and AHC’s: A Whole Practice Approach
Who should attend: Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks. Description of training: Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD Overview of LD inclusion tool to identify […]
Wellbeing Guardian and Senior Executive Leaders – Community Conversations Session
What is this session? Community conversations are a virtual action learning style session to provide a space for peer support and for wellbeing guardian or a senior executive leader supporting the health and wellbeing agenda to share their lived experience. This is an opportunity to influence national policy and strategic direction. Who for? These sessions […]
Chaperoning Training
The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances. Please note registration closes 3 days before session date.
Mental Health Awareness Training: Promoting Wellbeing
Training for all staff working in primary care: Module 1 – Promoting wellbeing Learning outcomes By the end of this training the participant will: Understand the factors which contribute to wellbeing Know how wellbeing can be measured Be aware of the steps to maintain wellbeing Understand how stress and distress can affect wellbeing • […]
Excellent Customer Care Training
Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient. AIMS Defining excellent customer care Why first impressions are so critical Understanding why patients demand and don’t ask Understand why we feel challenged by ‘unreasonable’ expectations from […]
Immunisation and Vaccination Annual Update Training
Please note this training will be on virtually on MS Teams. The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information. This training includes NHS Travel Vaccine schedules This course is not suitable as a foundation training and is only an […]
Correspondence Management Workshop – Level 3
Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone. […]