Non-Clinical Staff Training

This one and a half hour session gives you the time and understanding to work through the GMS statement; look at ways to improve the practice finances with ‘quick wins’ and how to navigate PCSE’s role in practice finance.

This 60 minute session gives an overview of year end requirements- and includes handy checklist template handouts and getting through QOF guidance. This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting. You will receive a certificate post training for […]

This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods. This is ideal for staff who are looking to improve their skills in venepuncture. Please note this is only for staff who currently work in Primary Care within Lancashire and South Cumbria Location: Sandy […]

“Everyone can have a sight test” Easy Eyecare – enhanced sight testing for people with learning disability & autism. Supporting access to reduce health inequalities.   This is a webinar to demonstrate how people with learning disabilities and autism can access eye care through a service called Easy Eyecare

COURSE OVERVIEW: In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results. MEDICAL NECESSITY: Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and […]

This masterclass will give you the time to work through the new 17 enhanced services that will start in May 2025.  Generic action plans will be shared as part of the training that you can use in your own surgeries to maximise completion of these new services.

COURSE OVERVIEW: In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results. MEDICAL NECESSITY: Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and […]

This one and a half hour session gives you the time and understanding to work through the new 25.26 contract changes; new QOF changes; the Lancashire and South Cumbria Quality Contracts and the changes to the PCN DES. This will include useful templates to aid action planning the changes for your surgeries and to make […]

This masterclass will give you the time to work through the new 17 enhanced services that will start in May 2025. Generic action plans will be shared as part of the training that you can use in your own surgeries to maximise completion of these new services.

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and […]