Additional
| Apprenticeship | Operations Manager |
|---|---|
| Training Provider | PMA |
| Location | Online |
Operations Manager (Level 5)
An operations manager is someone who manages teams and/or projects, and achieving operational goals and objectives, as part of the delivery of the organisations strategy.
Duration
21 months
21 months
Most Suitable For
New recruits and current staff in non-clinical or clinical management roles who wish to develop their managerial knowledge, skills and behaviours.
New recruits and current staff in non-clinical or clinical management roles who wish to develop their managerial knowledge, skills and behaviours.
Award
Level 5 Operations Manager Higher Apprenticeship award accredited by the Institute for Leadership and Management (ILM)
Level 5 Operations Manager Higher Apprenticeship award accredited by the Institute for Leadership and Management (ILM)
Programme Cost
£9,000.
The apprenticeship tuition fee is paid using employer levy. Levy Paying Employers and Non-Levy Paying Employers, please read the DAS and Tuition steps within our Apprenticeships Process – Employer Guide for more information and instructions.
Additional Funding
- If apprentice is under the age of 25, Employer may not have to pay Class 1 Employer National Insurance. Full details and criteria are found here.
- For apprenticeships starting between 1 August 2024 - 31 July 2026, employer may be eligible for £1,000 if apprentice is aged 16 - 18 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August); or aged between 19 and 24 years old and has either an Education, Health and Care (EHC) plan provided by their local authority and / or has been, or are, in the care of their local authority. Full details and criteria are found within the relevant DfE Funding Rules.
- Some Councils are providing incentive payments to local small employers who recruit and employ young apprentices. To find out more, including eligibility and how to apply for an incentive, please visit Lancashire Skills and Employment Hub (details within the GRANT presentation)
- Lancashire County Council incentive is £3,000 for 100 Lancashire employers
- Chorley Council incentive is £1,500 for Chorley employers
- Fylde Borough Council incentive is £5,000 for Fylde employers recruiting a new apprentice who is a Fylde resident.
Start Date
Intakes every month
Intakes every month
Teaching Delivery
Online
Online
Key Learning Requirements
Apprenticeships require learners to achieve specific new knowledge, skills and behaviours (KSBs), which are detailed in the Apprenticeship Standard. These are achieved by;
1) Programme Teaching; 1 day a month online teaching, plus 1:1 coaching and online resources. During the apprenticeship, PMA apprentices also get free student PMA membership; which includes access to additional guidance, online resources and workshops.
2) Independent study; such as assignment/project research and write up
3) Learning in the workplace; shadowing colleagues, completing programme assigned work based projects, day-to-day development within your current role duties/work activities, reflections with mentor, relevant training sessions.
Modules
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
Placements
This programme does not require external placements to be completed, although varied experiences are beneficial.
This programme does not require external placements to be completed, although varied experiences are beneficial.
Assessments
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Key Candidate Entry Requirements
• Employed 30 hours or more per week for the duration of the apprenticeship. The apprenticeship duration may be extended to support staff who work less than this (will be looked at on individual basis)
• Preferably, evidence of English and Maths at GCSE C/4 or above /Functional Skills Level 2 / Equivalent. (If the candidate does not have evidence of Maths and English at the relevant level, there are two options; 1. via NHSE funded online revision and exams. Contact Training Hub Apprenticeship Team for more details.
2. Or, Training Provider will support the learner through the relevant learning and exams alongside their apprenticeship. An initial diagnostic assessment will be completed by the Training Provider at application stage to determine suitability for this option)
Full requirements and details are found on the course webpage/information.
Key Employer Entry Requirements
• Ensure Learner has the support and opportunities to achieve the requirements of the apprenticeship
• An experienced manager to mentor the apprentice.
Listed as an Approved Provider under an NHS Procurement
Yes
Yes
Application Timescale
- It takes on average 2 months to complete all application stages for this programme.
- If recruiting to this position, additional time will be required for recruitment and advertising stages.
Additional Training Hub Support
Primary Care employees have access to:
- All resources provided by the Training Hub such as Digital training, Health and Wellbeing support and events.
- Plus, Training Hub Non-clinical Training and Resources. This webpage lists training and resources for non-clinical roles, which may compliment the apprenticeship (always check suitability with your apprenticeship education provider).
Pathway
On successful completion of this apprenticeship, examples of further apprenticeship options include; Project Manager, Chartered Manager, Improvement Leader. The Institute for Apprenticeships and Technical Education (IfATE) has an interactive occupational maps tool which shows the variety of progression pathways using apprenticeships.
Career progression does not have to be linear. Entry criteria may differ per provider and even more varied routes may be available depending on the individuals prior learning and experience.
Information Last Updated
23/04/2025
23/04/2025
Programme Resources
If you would like to know anything further about the programme itself, please contact: Stacey Chapman, Head of Business Operations on 01625917558, 03301116459, 07802735238 or [email protected]
How to Apply
If you would like to apply for an apprenticeship (either for yourself, a member of staff or a vacancy position), please complete the Primary Care Expression of Interest Form. This is for Primary Care Employers within Lancashire and South Cumbria only. By completing the expression of interest form, the Training Hub Apprenticeships team will be able to complete basic pre-checks, provide you with personalised guidance, and start the programme application process for you. If you would like to discuss anything first, please email [email protected] or call Olivia, Apprenticeships Manager, on 07735161775. You can find out more about the stages of applying for an apprenticeship within our Apprenticeships Process - Employer Guide.
Social Care Employers within Lancashire and South Cumbria, please contact Dawn on [email protected]
