To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Calendar of Events
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Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and […]
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How to have a challenging conversation training for GPNs and anyone in a clinical role within Primary Care hosted on MS Teams. This one hour lunch and learn session provides the tools to tackle those difficult situations effectively and removes the fear/reluctance. This is an interactive session and you will be expected to interact. Please […]
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