To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

  • Group 5 – Mentor Session 4

    Non-Clinical Staff Training

    As a Manager, or an Assistant Manager who aspires to become a Practice Manager, there are times when we need a little extra help. The offer is for group mentorship with a long standing experienced manager and qualified coach. This is a safe and confidential space to bring your thoughts and worries to take part […]

  • Group Mentoring for Managers Cohort 5

    Non-Clinical Staff Training

    As a Manager, or an Assistant Manager who aspires to become a Practice Manager, there are times when we need a little extra help. The offer is for group mentorship with a long standing experienced manager and qualified coach. This is a safe and confidential space to bring your thoughts and worries to take part […]

    Free
  • Speaking with people who have English as a second language

    Non-Clinical Staff Training

    Places are limited. If you cannot attend this training, please ensure you have cancelled your place so that others can book on.  OVERVIEW  Aimed at helping staff talk to patients/clients who don’t speak English as a first language. It gives tips on communicating face to face, on the phone and in writing.  WHO SHOULD ATTEND?  […]

  • Chaperoning

    Non-Clinical Staff Training

    OVERVIEW The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances. We then go on to examine the roles and responsibilities of chaperones, including developing their knowledge as to an extended definition […]

  • Essential Care Navigation

    Non-Clinical Staff Training

    Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.  OVERVIEW  With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff will need […]

  • Chaperoning

    Non-Clinical Staff Training

    OVERVIEW  The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances.  We then go on to examine the roles and responsibilities of chaperones, including developing their knowledge as to an extended definition […]

  • Group Mentoring for Managers – Cohort 6

    Non-Clinical Staff Training

    As a Manager, or an Assistant Manager who aspires to become a Practice Manager, there are times when we need a little extra help. The offer is for group mentorship with a long standing experienced manager and qualified coach. This is a safe and confidential space to bring your thoughts and worries to take part […]

  • Chaperoning in Primary Care

    Non-Clinical Staff Training

    This online Primary Care Chaperone course is designed for non-clinical staff who may be asked to act as chaperones and require formal training in intimate examinations. GMC and CQC Aligned: This course meets strict standards set by the General Medical Council and Care Quality Commission, ensuring you receive training that complies fully with healthcare regulations. Culturally […]

  • Group Mentoring for Managers Cohort 6

    Non-Clinical Staff Training

    As a Manager, or an Assistant Manager who aspires to become a Practice Manager, there are times when we need a little extra help. The offer is for group mentorship with a long standing experienced manager and qualified coach. This is a safe and confidential space to bring your thoughts and worries to take part […]

    Free
  • Understanding Bloods

    Non-Clinical Staff Training

    COURSE OVERVIEW: In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results. MEDICAL NECESSITY: Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and […]

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