Non-Clinical Staff Training

COURSE OVERVIEW: In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results. MEDICAL NECESSITY: Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and […]

We have arranged four clinical supervision sessions for GPNs for 2025 Each session will cover a different topic 25th March 1-2pm - Paediatric vaccination schedules with Rebecca Richardson 12th May 1-2pm - Diabetes with Fiona Walker 1st July 1-2pm - Menopause with Claire Morgan 9th September 12-1pm - Asthma with Claire Uttley and Georgina Foulds

COURSE OVERVIEW: In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results. MEDICAL NECESSITY: Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and […]

This one and a half hour session gives you the time and understanding to work through the new 10 year plan . To understand how it impacts GP surgeries. Suitable for managers , Assistant managers and Operations managers.

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn will improve […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff will need […]

OVERVIEW The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances. We then go on to examine the roles and responsibilities of chaperones, including developing their knowledge as to an extended definition […]

Places are limited. If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW Aimed at helping staff talk to patients/clients who don’t speak English as a first language. It gives tips on communicating face to face, on the phone and in writing. WHO SHOULD ATTEND? […]

Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of the coding in the practice, which in turn will improve […]