To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Conflict resolution and de-escalation

This one hour session provides the tools to tackle conflict and to de-escalate situations in the workplace​ This is a fully interactive session- please ensure you have a camera and […]

Conflict resolution and de-escalation

This one hour session provides the tools to tackle conflict and to de-escalate situations in the workplace​ This is a fully interactive session- please ensure you have a camera and […]

Chaperoning Training

The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and […]

Free

Mental Health Awareness Training: Promoting Wellbeing

Training for all staff working in primary care: Module 1 – Promoting wellbeing   Learning outcomes By the end of this training the participant will: Understand the factors which contribute […]

Free

Excellent Customer Care Training

Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient. AIMS Defining […]

Free

Immunisation and Vaccination Annual Update Training

Please note this training will be on virtually on MS Teams. The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in […]

Free

Correspondence Management Workshop – Level 3

Workshop Objective This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or […]

Free