To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
Calendar of Events
M Mon
T Tue
W Wed
T Thu
F Fri
S Sat
S Sun
0 events,
0 events,
0 events,
0 events,
0 events,
0 events,
0 events,
0 events,
1 event,
Essential Care Navigation
Essential Care Navigation
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff will need […]
1 event,
Excellent Customer Care Training
Excellent Customer Care Training
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and […]
1 event,
Chaperoning Training (non-clinical staff)
Chaperoning Training (non-clinical staff)
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in […]
0 events,
0 events,
0 events,
0 events,
1 event,
SNOMED
SNOMED
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of the coding in the practice, which in turn will improve […]
1 event,
Perfecting Interviewing techniques and getting the most out of recruitment (Non-Clinical)
Perfecting Interviewing techniques and getting the most out of recruitment (Non-Clinical)
This session explores the most effective ways to recruit and develops interviewing skills and techniques to maximise the success of recruitment. This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting. You will receive a certificate post training for your […]
1 event,
Understanding Blood Tests and Results Training (Non-Clinical staff)
Understanding Blood Tests and Results Training (Non-Clinical staff)
COURSE OVERVIEW: In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results. MEDICAL NECESSITY: Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and […]
0 events,
0 events,
0 events,
0 events,
1 event,
Stepping into a management position (Non-Clinical)
Stepping into a management position (Non-Clinical)
This session explores the challenges when stepping into management for the first time and looks at the principles and strategies of effective management. This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting. You will receive a certificate post training […]
0 events,
0 events,
0 events,
0 events,
0 events,
1 event,
Phlebotomy/Venepuncture Training – Darwen Health Centre
Phlebotomy/Venepuncture Training – Darwen Health Centre
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods. This is ideal for staff who are looking to improve their skills in venepuncture. Location: Darwen Health Centre, James St W, Darwen BB3 1PY The Venepuncture Training will aim to improve the students’ knowledge […]
1 event,
Teamworking principles and building a cohesive team (Non-Clinical)
Teamworking principles and building a cohesive team (Non-Clinical)
This session explores the qualities of successful teams, identifies the traits of dysfunctional teams and develops strategies to build a highly functioning cohesive team. This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting. You will receive a certificate post […]
0 events,
0 events,
0 events,
0 events,
0 events,
0 events,
1 event,
Note Summarising Training (non-clinical staff)
Note Summarising Training (non-clinical staff)
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn will […]