To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Non-Clinical Staff Training
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Recharge and Recovery is a training session developed to support learners in being resilient and able to thrive despite the modern challenges of work-life demands and pace of change. This course teaches life skills and self-awareness that are valuable in enabling learners to recover from intense work periods. During the session you will: Discover the […]
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This session aims to highlight the challenges of leadership in the context of primary care to help new or aspiring leaders on their journeys. During the session you will: Develop awareness and explore your own leadership behaviours using the Healthcare Leadership Model. Discover what makes an impactful manager through reviewing the concept of a Management […]
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OVERVIEW An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and patient. Our Excellent Customer Service course received national awareness having been discussed on BBC Breakfast News, Radio 5 Live and also in the […]
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Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on. OVERVIEW The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and […] |
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