Description
An Operations or Departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
Additional
| Apprenticeship | Operations Manager |
|---|---|
| Training Provider | PMA |
| Location | Online |
Duration
24 months
24 months
Most Suitable For
New recruits and current staff in non-clinical or clinical management roles who wish to develop their managerial knowledge, skills and behaviours.
New recruits and current staff in non-clinical or clinical management roles who wish to develop their managerial knowledge, skills and behaviours.
Award
Level 5 Operations/Departmental Manager Higher Apprenticeship award accredited by the Institute for Leadership and Management (ILM)
Level 5 Operations/Departmental Manager Higher Apprenticeship award accredited by the Institute for Leadership and Management (ILM)
Programme Cost
£7,000.
Apprenticeships are paid using employer levy. Levy Paying Employers and Non-Levy Paying Employers, please read our Tuition and Apprenticeship Service Account Guide for more information and instructions.
Additional Funding
For all Employers:
- If apprentice is under the age of 25, Employer may not have to pay Class 1 Employer National Insurance. Full details and criteria are found here.
- For apprenticeships starting between 1 August 2024 - 31 July 2025, employer may be eligible for £1,000 if apprentice is aged 16 - 18 years old, OR aged 19 - 24 years old and has either an Education, Health and Care (EHC) plan provided by their local authority and / or has been in the care of their local authority. Full details and criteria are found within the ESFA Funding Rules.
Start Date
Intakes every month
Intakes every month
Teaching Delivery
Online
Online
Key Learning Requirements
Apprenticeships require learners to achieve specific new knowledge, skills and behaviours (KSBs), which are detailed in the Apprenticeship Standard. These are achieved by;
1) Programme Teaching; 1 day a month online teaching, plus 1:1 coaching and online resources. During the apprenticeship, PMA apprentices also get free student PMA membership; which includes access to additional guidance, online resources and workshops.
2) Independent study; such as assignment/project research and write up
3) Learning in the workplace; shadowing colleagues, completing programme assigned work based projects, day-to-day development within your current role duties/work activities, reflections with mentor, relevant training sessions.
Modules
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
Placements
This programme does not require external placements to be completed, although varied experiences are beneficial.
This programme does not require external placements to be completed, although varied experiences are beneficial.
Assessments
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Key Candidate Entry Requirements
• Employed 30 hours or more per week for the duration of the apprenticeship. The apprenticeship duration may be extended to support staff who work less than this (will be looked at on individual basis)
• Preferably, evidence of English and Maths at GCSE C/4 or above /Functional Skills Level 2 / Equivalent. (If the candidate does not have evidence of Maths and English at the relevant level, there are two options; 1. via NHSE funded online revision and exams. Contact Training Hub Apprenticeship Team for more details.
2. Or, Training Provider will support the learner through the relevant learning and exams alongside their apprenticeship. An initial diagnostic assessment will be completed by the Training Provider at application stage to determine suitability for this option)
Full requirements and details are found on the course webpage/information.
Key Employer Entry Requirements
• Ensure Learner has the support and opportunities to achieve the requirements of the apprenticeship
• An experienced manager to mentor the apprentice.
Listed as an Approved Provider under an NHS Procurement
Yes
Yes
Application Timescale
It takes on average 2 months to complete all application stages for this programme.
If recruiting to this position, additional time will be required for recruitment and advertising stages.
Additional Training Hub Support
Primary Care Employees:
• Have access to all resources provided by the L&SCPC Training Hub such as Digital training, Health and Wellbeing support and events.
• Non-clinical Training and Resources: this webpage lists training and resources for non-clinical roles, which may compliment the apprenticeship (always check suitability with your apprenticeship training provider)
Social Care Employees:
• Have access to all resources provided by the L&SCSC Training Hub such as training, Health and Wellbeing support and events.
Pathway
On successful completion of this apprenticeship, examples of further apprenticeship options include; Project Manager, Chartered Manager, Improvement Leader.
HASO Apprenticeship pathway tool is available here
Career progression does not have to be linear. Entry criteria may differ per provider and varied routes may be available depending on the individuals prior learning and experience.
Information Last Updated
17/10/2023
17/10/2023
Programme Resources
If you would like to know anything further about the programme itself, please contact: Stacey Chapman, Head of Business Operations on 01625917558, 03301116459, 07802735238 or [email protected]
How to Apply
If you would like to discuss or apply for an apprenticeship either for yourself, a member of staff or a vacancy for a new recruit, please complete the appropriate Training Hub Expression of Interest Form from the following options. This allows the apprenticeship team to complete basic pre-checks and to ensure the advice and guidance provided to you is tailored to your service. When relevant, application instructions (including tuition fee and funding instructions) will be sent.
Primary Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Olivia on 07735161775
Social Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Dawn on 07796 060023
