Business Administrator (Level 3)
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal and/or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
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Employer Feedback
Feedback from Managers on the benefits the Business Administrator apprenticeship has brought to the organisation:
”Apprentice’s confidence has grown since starting the apprenticeship and is always willing to help-out and do extra, on top of the work tasks from the apprenticeship.”
Duration
23 months
Most Suitable For
New recruits and current staff in admin roles who wish to develop their knowledge, skills and behaviours in business administration.
Award
Level 3 Business Administrator Advanced Apprenticeship Award
Programme Cost
£5,000.
The apprenticeship tuition fee is paid using employer levy. Levy Paying Employers and Non-Levy Paying Employers, please read the DAS and Tuition steps within our Apprenticeships Process – Employer Guide for more information and instructions.
Additional Funding
- If apprentice is under the age of 25, Employer may not have to pay Class 1 Employer National Insurance. Full details and criteria are found here.
- For apprenticeships starting between 1 August 2024 - 31 July 2026, employer may be eligible for £1,000 if apprentice is aged 16 - 18 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August); or aged between 19 and 24 years old and has either an Education, Health and Care (EHC) plan provided by their local authority and / or has been, or are, in the care of their local authority. Full details and criteria are found within the relevant DfE Funding Rules.
- Some Councils are providing incentive payments to local small employers who recruit and employ young apprentices. To find out more, including eligibility and how to apply for an incentive, please visit Lancashire Skills and Employment Hub (details within the GRANT presentation)
- Lancashire County Council incentive is £3,000 for 100 Lancashire employers
- Chorley Council incentive is £1,500 for Chorley employers
- Fylde Borough Council incentive is £5,000 for Fylde employers recruiting a new apprentice who is a Fylde resident.
Start Date
September/October and February/March
Teaching Delivery
Face-to-face (Blackburn campus)
Key Learning Requirements
Apprenticeships require learners to achieve specific new knowledge, skills and behaviours (KSBs), which are detailed in the Apprenticeship Standard. These are achieved by;
1) Programme Teaching; On campus teaching once a week, plus online resources.
2) Independent study; such as assignment/project research and write up
3) Learning in the workplace; shadowing colleagues, completing programme assigned work based projects, day-to-day development within your current role duties/work activities, reflections with mentor, relevant training sessions.
Modules
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
Placements
This programme does not require external placements to be completed, although varied experiences are beneficial.
Assessments
Assessed throughout the programme by assignments, observations, evaluations and End Point Assessment.
Key Candidate Entry Requirements
• Employed minimum 30 hours a week in a suitable role for the duration of the apprenticeship. The duration may be extended to support staff who work less than this (will be looked at on individual basis).
• Preferably, evidence of English and Maths at GCSE C/4 or above /Functional Skills Level 2 / Equivalent. If the candidate does not have evidence of Maths and English at the relevant level, there are two options; 1. via NHSE funded online revision and exams – contact Training Hub Apprenticeship Team for more details, OR, 2. Training Provider will support the learner through the relevant learning and exams, alongside their apprenticeship. An initial diagnostic assessment will be completed by the Training Provider at application stage to determine suitability for this option.
Full requirements and details are found on the course webpage/information.
Key Employer Entry Requirements
• Ensure Learner has the support and opportunities to achieve the requirements of the apprenticeship
• A member of staff, preferably experienced administrator/line manager to mentor the apprentice.
Listed as an Approved Provider under an NHS Procurement
Yes
Application Timescale
- It takes on average 2 – 3 months to complete all application stages for this programme.
- If recruiting to this position, additional time will be required for recruitment and advertising stages.
Additional Training Hub Support
Primary Care employees have access to:
• All resources provided by the L&SC PC Training Hub such as Digital training, Health and Wellbeing support and events.
• Plus, L&SC PC Training Hub Non-clinical Training and Resources. This
webpage lists training and resources for non-clinical roles, which may compliment the apprenticeship (always check suitability with your apprenticeship education provider).
Pathway
The Institute for Apprenticeships and Technical Education (IfATE) has an interactive
occupational maps tool which shows the variety of progression pathways using apprenticeships.
Career progression does not have to be linear. Entry criteria may differ per provider and even more varied routes may be available depending on the individuals prior learning and experience.
Information Last Updated
08/11/24
Programme Resources
If you would like to know anything further about the programme itself, please contact: Hannah Baker on 01254 292491 or 07471216648 or [email protected]
How to Apply
If you would like to apply for an apprenticeship (either for yourself, a member of staff or a vacancy position), please complete the Primary Care Expression of Interest Form. This is for Primary Care Employers within Lancashire and South Cumbria only. By completing the expression of interest form, the Training Hub Apprenticeships team will be able to complete basic pre-checks, provide you with personalised guidance, and start the programme application process for you. If you would like to discuss anything first, please email [email protected] or call Olivia, Apprenticeships Manager, on 07735161775. You can find out more about the stages of applying for an apprenticeship within our Apprenticeships Process - Employer Guide.
Social Care Employers within Lancashire and South Cumbria, please contact Dawn on [email protected]
