To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

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To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

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Safe, reliable processes (Reliable Design) webinar

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Safe, reliable processes I (Reliable Design)

Safe, reliable processes (reliable design) focusses on how we design reliable processes that lead to consistently good and safe care delivery.  This module will introduce the key concepts and principles behind reliable design and consider their relevance in and application to primary care, using examples taken from clinical practice.  It will also explore the importance of understanding the reasons behind adverse events in order that harm can be prevented.  A step-by-step framework for putting these principles into practice will be introduced so that delegates can take away some practical actions to apply in their own context.

Learning outcomes
By the end of the webinar, participants will be able to:

  • describe factors affecting safety and reliability in primary care
  • utilise a robust framework that enables teams to build reliability into their processes
  • apply the learning gained to set out practical next steps to ensure processes are safe and reliable

This webinar is for GPs, Practice Managers, Practice Nurses, Clinical Pharmacists, anyone in lead roles in NHS general practice and Primary Care Networks.

The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.

Registration for each session will close two working days before the webinar or earlier if oversubscribed. 

Enquiries: [email protected]