To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Well-being Lunchbox
We would like to invite you to our next Well-being Lunchbox which is running via MS Teams on Wednesday 20th April at 12pm; Places are limited so please register via the link at the bottom of the e-mail asap to avoid disappointment. Learn how to settle and calm the mind, bring yourself into the body, rest […]
An Introduction to Working with People and Communities
In this introductory session, we will share some practical tools and resources on how to set up and build your practical toolkit to help when working with people and communities and why this approach improves health services. Questions about this event? Name: Public Participation team Email:[email protected]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
PCN Webinar – A focus on MDT roles
Please join us as we continue our series of webinars focused on Primary Care Networks, starting on Thursday, 21 April from 5pm-6.30pm. Marianne Monie, Director of Primary Care Workforce, NHSE/I will be joined by a range of speakers who will delve into the workforce and explore some of the MDT roles covered by the Additional Roles Reimbursement Scheme, as well as being on hand to […]
Patient Activation Measure Training (PAM)
2.5 hour workshop on the Patient Activation Measure (PAM): learn more about patient activation and how to use the PAM tool. About this event This is a 2.5 hour workshop on the Patient Activation Measure (PAM), enabling participants to gain further insight into patient activation and the different ways in which the PAM tool can […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
COVID Vaccination Training
In line with the Public Health England, Carol Bisset has developed a training session for the National Covid Vaccination Programme. Our Covid Vaccination Virtual Training Programme is delivered by Carol Bisset and the L&SC PCTH Immunisation and Vaccination Super Trainers. Sign up to this virtual update available for all staff who will be delivering and […]
Phlebotomy/Venepuncture Training
Phlebotomy Training for all professions in Primary Care who intend to undertake Phlebotomy About this event Location: Royal Lancaster Infirmary Education Centre (Dental Skills Lab) This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods. This is ideal for staff who are looking to […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]