This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and also to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]

To book your place on any of the below dates, please fill out this application form. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters Making a great start to create a personal connection Techniques to reduce […]

This webinar is aimed at social prescribing link workers and will be sharing examples and case studies, link workers are engaged with, connecting people with volunteer befriending opportunities, which have mutual benefits for both the volunteer befriender and the recipient.  Volunteer befriending, can open up new opportunities, activities,  improve confidence, increase the feeling of connectedness, […]

Sign up to the Digital Champion Training! A training session covering digital awareness and uses of IT within Primary Care.

Please note: you will receive a Microsoft Teams link via email on the day of the webinar

This webinar is aimed at social prescribing link workers and will be sharing examples and case studies, link workers are engaged with, connecting people with volunteer befriending opportunities, which have mutual benefits for both the volunteer befriender and the recipient.  Volunteer befriending, can open up new opportunities, activities,  improve confidence, increase the feeling of connectedness, […]

L&SC PCTH are inviting one staff member from each PCN to complete this free (face to face) 1 day training course to become a Fit Tester* within their practice. *A Fit Tester is a member of staff who can ensure members of their practice are correctly fitting all makes and models of FFP masks and […]

In this introductory session, we will share some practical tools and resources on how to set up and build your toolkit to help when working with people and communities and why this approach improves health services.

Following the webinars held in 2020/21 on the Teledermatology Roadmap on the Elective Care Community of Practice, the National Outpatient Transformation programme are hosting a series of webinars about dermatology transformation. This webinar will include case studies of resources and areas of best practice that stakeholders can consider for implementation in their own local areas. There […]

This bespoke, free, two-day virtual course is for General Practice Clinicians working at Advanced Practice level who wish to start their training career by clinically supervising the wider workforce in a Primary Care Learning Environment The course will allow delegates to develop their teaching skills and, on completion of selected workshops, will enable them to […]