To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Health & Wellbeing Webinar: NHS Support Offers

A webinar to explain the offers the NHS currently hosts for all NHS staff. An opportunity to ask questions and give feedback on this service. The NHS offers a wide range of Health and Wellbeing resources for all staff. This webinar will give a good explanation of these services and will give you a good […]

Free

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]

Free

Well-being Lunchbox

We would like to invite you to our next Well-being Lunchbox which is running via MS Teams on Wednesday 20th April at 12pm; Places are limited so please register via the link at the bottom of the e-mail asap to avoid disappointment. Learn how to settle and calm the mind, bring yourself into the body, rest […]

Free

An Introduction to Working with People and Communities

In this introductory session, we will share some practical tools and resources on how to set up and build your practical toolkit to help when working with people and communities and why this approach improves health services. Questions about this event? Name: Public Participation team Email:[email protected]

Free

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]

Free

PCN Webinar – A focus on MDT roles

Please join us as we continue our series of webinars focused on Primary Care Networks, starting on Thursday, 21 April from 5pm-6.30pm. Marianne Monie, Director of Primary Care Workforce, NHSE/I will be joined by a range of speakers who will delve into the workforce and explore some of the MDT roles covered by the Additional Roles Reimbursement Scheme, as well as being on hand to […]

Free

Patient Activation Measure Training (PAM)

2.5 hour workshop on the Patient Activation Measure (PAM): learn more about patient activation and how to use the PAM tool. About this event This is a 2.5 hour workshop on the Patient Activation Measure (PAM), enabling participants to gain further insight into patient activation and the different ways in which the PAM tool can […]

Free

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]

Free