To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]

Free

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]

Free

Primary care engagement event – Understanding what our colleagues need

NHS England and NHS Improvement would like to invite all primary care colleagues to join an informative online event on 30 June at 5.00pm-6.30pm. This will be a great opportunity to hear about current, dedicated health and wellbeing support offers available to colleagues working across primary care sectors. We will also be sharing insights and […]

Free

Building Ourselves Back Up

We are living through times that most of us could never have imagined. Many of us are not in the best emotional shape facing increasing demands on our time, resources, and energy. It’s not surprising we may feel exhausted and on edge.  Emotions matter for health and wellbeing – how we feel influences our bodies, […]

Free

Immunisation and Vaccination Annual Update

Please note this training will be on virtually on MS Teams and it will be recorded. The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information. This course is not suitable as a foundation training and is only an update and […]

Free

Making Integrated Care ‘Work’

As ICSs become statutory bodies, two of their key ambitions - delivering operational excellence and improving patient outcomes across their population - will require new ways of working. With increasing collaboration between public health teams, clinicians, and community organisations alike, successful integrated care partnerships must implement data strategies that can make these outcomes a reality. […]

Free

Health and Wellbeing training

Come join us for the L&SC PCTH Health and Wellbeing Training. Open to all primary care staff. Hosted by one of our Health and Wellbeing Champions, Sara Baldwin.

Free

PTPT Expansion Programme 2022-2024 drop-in session

Do you have any questions about the PTPT Expansion Programme 2022-2024? If so, please join the North team for a drop-in session and the opportunity to discuss any questions you may have if you are considering submitting an expression of interest. There is no requirement to stay for the hour, you can simply drop in, […]

Free

A Quick Guide to the New NW Public Health System & Health Inequalities Webinar

There have been a lot of changes in the public health landscape in the last 15 months. This session, led by Dr Rebecca Wagstaff Deputy Director – Health & Wellbeing Workforce Development Lead from the Office for Health Improvement and Disparities, will map out these changes and outline what they mean for a Northwest workforce […]

Free

A Quick Guide to the New NW Public Health System & Health Inequalities Webinar

Dear Colleague,   There have been a lot of changes in the public health landscape in the last 15 months. This session, led by Dr Rebecca Wagstaff Deputy Director – Health & Wellbeing Workforce Development Lead from the Office for Health Improvement and Disparities, will map out these changes and outline what they mean for […]

Free