To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Pharmacy Leads Programme – Cohort 4
The role of the Pharmacy Lead plays a crucial part in the coordination and delivery of Primary Care services. Pharmacies are busy; adapting to deliver new services, meeting demands at pace to support local community population health and operating within Primary Care Networks (PCNs) and Integrated Care Systems. This leadership development programme has been designed to support PCN Pharmacy Leads to identify priorities […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Occupational Therapist Apprenticeship – Employer Webinar – March 2023 Cohort
Following on from the North West procurement of the Occupational Therapist Degree Apprenticeship, Health Education England and are hosting a webinar to support employers to plan for and implement the March 2023 cohort of the Occupational Therapist Degree Apprenticeship in their organisations. This webinar is suitable for employers who are considering implementing the Occupational Therapist […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
General Practice Webinar
Please join us on Thursday, 9th June 2022 at 5pm for the next of our regular General Practice webinars with information and updates on the latest policy around general practice. To attend, please ensure you register by 12pm on Wednesday 8th June 2022.(If you registered for our last webinar you do NOT need to register again.) The webinar […]
Wellbeing Circle MB
Open to all staff in Lancashire and South Cumbria. Hosted by our Morecambe Bay Health and Wellbeing Champion, Jayne Swarbrick. About this event ALL STAFF WELCOME - Limited to 10 places per session As part of NW training Hubs LSC PCTH are hosting sessions led by locality nurses who are collaborating to provide Wellbeing circles. […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Wellbeing Circle MB
Open to all staff in Lancashire and South Cumbria. Hosted by our Morecambe Bay Health and Wellbeing Champion, Jayne Swarbrick. About this event ALL STAFF WELCOME - Limited to 10 places per session As part of NW training Hubs LSC PCTH are hosting sessions led by locality nurses who are collaborating to provide Wellbeing circles. […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]