To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Speech and Language Therapist Apprenticeship Employer Webinar
Following on from the National SLT apprenticeship procurement, HEE are working with Sheffield University to develop a North cohort for the SLT apprenticeship. To ensure the programme developed reflects employer requirements we released an employer survey to gather employer preferences and feedback. Thank you to everyone who completed this survey. We have arranged our next […]
Mental Health Awareness Training: Healthy Behaviours
Mental Health Awareness Training for Nurses and AHPs About this event Training for nurses and allied healthcare professionals working with adults in primary care: Module 2 – Encouraging healthy behaviour Learning outcomes By the end of this training the participant will: Be able to define behaviour Be aware of the lifestyle behaviours that keep people […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Patient Activation Measure Training (PAM)
2.5 hour workshop on the Patient Activation Measure (PAM): learn more about patient activation and how to use the PAM tool. About this event This is a 2.5 hour workshop on the Patient Activation Measure (PAM), enabling participants to gain further insight into patient activation and the different ways in which the PAM tool can […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
SPLW Webinar Series: Supporting the development of your personalised care workforce
Please note: you will receive a Microsoft Teams link via email on the day of the webinar Learning objectives: to introduce the draft workforce development frameworks for SPLWs, HWBCs, CCs to explore key elements of the frameworks, including competency frameworks, supervision, training and management to look at what support may be needed for local areas […]