PAM (Patient Activation Measure) Workshop

Patient activation describes the knowledge, skills and
confidence a person has in managing their own health
and care.

What is Patient Activation?

It is widely acknowledged that people who have the
knowledge, skills and confidence to manage their own
health tend to have better health outcomes than those
who may have a more passive approach.
Patients/clients with high levels of activation usually
understand their role in the care process and feel
capable of fulfilling that role.

People who have low levels of activation however are
usually less likely to play an active role in staying healthy.
They are less good at seeking help when they need it,
at following advice given by healthcare professionals or
managing their health when they are no longer being
treated.

If we want clients/patients to take ownership of their
health and care we have to make them part of the
process.
• We need to listen, problem-solve, and collaborate
• We need to help them gain the skills and confidence
they need, not just the transfer of information.

Various studies show that targeted interventions
can increase patient activation.

Least activated patients/clients can make the most gains
when they are appropriately supported.
Tailoring interventions to individual needs, significantly
increases the likelihood that people will adopt
behaviours that contribute to better health.

The Patient Activation Measure (PAM) is a validated
patient-reported outcome measure owned by Insignia
Health.
PAM was created to identify which patients/clients may
need additional resources to manage their health
The PAM tool is made up of 13 questions, which
determine the person’s ‘activation’ score on a level of
1, 2, 3 or 4. PAM Levels 1 and 2 indicate lower patient
activation, while PAM Levels 3 and 4 indicate higher
patient activation.

Measuring activation can:
– Improve outcomes and reduce costs
– Reduce re-admissions and fewer episodes of unplanned and emergency care.
– Improve patient experience
There are twenty places available per each virtual PAM
workshop. Please ensure you are able to join from
individual terminals and have a working camera and
microphone.
To apply for a place please fill out the PAM Training Application Form in full and send to:
[email protected]
Once all delegates have been registered on a PAM
Workshop a confirmation e-mail will be sent to you inc
your Zoom Link.
Once the course has been completed PAM
outputs/Flourish Info’s will then be sent to all
participants who have completed the course in full.
Please note all applications are registered on a first
come, first serve basis.
The PAM workshops are being delivered by Lancashire &
South Cumbria ICB & Active Lancashire for the benefit of
Lancashire & South Cumbria population, to assist people
to become more active in their own health and care.