The social care training hub has some funding which can be used by social care staff to enhance their skills. If you would like to request some funding for a particular training course please complete the above form.

Training for Social Care Staff

2024 Training & Events

Available Training

For Clinical Skills training (For Nurses only) please visit our Nurses and Nurse Practitioners page below:

The social care training hub has some funding which can be used by social care staff to enhance their skills. If you would like to request some funding for a particular training course please complete this form.

Dementia Care

This session will cover:

  • What is dementia?
  • Signs and symptoms of dementia
  • Communication- different types of communication
  • Communication with elders with dementia
  • Personal care- washing and bathing elders with dementia
  • Person centred care
  • Living well with dementia

This session will cover:

  • The stages of dementia linked to the precious jewels
  • Different types of dementia
  • Signs and symptoms in each of the stages
  • Communication at each stage
  • Nutrition and therapeutic activities at each stage
  • Reminiscence
  • Person centred Care

This session will cover:

  • What is a distressed reaction ?
  • Causes of challenging and distressed behaviours
  • Prevention and dealing with an acute distressed reaction.
  • Discuss real life situations and find solutions

This session will cover:

  • Changes in the brain associated with dementia
  • Different types of dementia and specific symptoms
  • Early onset dementia
  • Medication in dementia
  • End stages of dementia
  • Grief and bereavement of the family
  • Supporting care staff

This session will cover:

  • Activities as part of daily life
  • Using the Jewels to guide planning of activities
  • person centred activities are the only ones that motivate
  • Relieving boredom
    Managing anger through activities
  • The difference between being alone and lonely
  • CQC/CSSIW interpretation of meaningful activities

This session will cover:

  • Food as comfort, Love, Occupation, Identity, Attachment, Inclusion.
  • Food and drink at Severe Stage Dementia
  • The 24 hour Calorie intake Clock
  • Important of the RIGHT Hydration
  • Allowing unwise food choices as independent adulthood
  • social vs unsocial dining

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

Please Note

  • As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
  • If you have any questions regarding this training please email our inbox [email protected]
  • If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on [email protected]
  • No other participants can take part unless they are registered.
  • Whilst we understand it is not always possible it is preferred that each student is online on their own device, however if this is not possible and there is more than one person sharing the screen, then they must all make themselves aware to the tutor, as we are able to issue any certificates of completion if we do not have the details of all those on the training.
  • If those attending do not give the tutor their name, their place of work and their job role, then we will not be able to issue certificates to that person.

October 30th Distressed Reactions in Dementia Care – Book here

November 20th Distressed Reactions in Dementia Care – Book here

New dates coming soon for 

  • Advanced Dementia Care
  • Therapeutic Activities in Dementia Care
  • Nutrition in Dementia

Catheter Care - Non Clinical Staff

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Online training for Social Care staff-

Learning Objectives

► Identify what a Urinary Catheter is, and the different types available

► List the reasons why a Urinary Catheter may be required

► Describe the Anatomy and Physiology associated with the Urinary Tract

► Discuss the advantages and disadvantages of Urinary Catheterisation

► List the various applications that are available for Urinary Catheters

► State the appropriate infection control measures required when delivering

good catheter care

► Analyse problems that may be faced by a person who has a urinary catheter

and how they may be rectified by yourself or a member of the Health and

Social Care Team

► Appropriate documentation and record keeping for catheter care

 

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

If you have any questions regarding this training please email our inbox [email protected]

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on [email protected]

10th October – Click here to book

6th November – Click here to book

2025 dates coming soon

Diabetes Awareness Training

The aim of this session is to provide an overview of the different types of diabetes and provide the knowledge and skills to care for a client/patient with diabetes. To also provide the knowledge and practical skills on safe administration of insulin administration.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Online training for Social Care staff-

Learning Objectives

Session Aim:

To provide an overview of the different types of diabetes and provide the knowledge and

skills to care for a client/patient with diabetes. To also provide the knowledge and practical

skills on safe administration of insulin administration.

Learning Outcomes

• Describe the different types of diabetes

• Define normal blood glucose levels

• Recognise the symptoms of hypoglycaemia & hyperglycaemia and how to manage

both conditions

• Describe the different types of medications and insulins used to manage this

condition

• Describe the different injection sites for insulin administration and any sites to avoid

• Describe side effects of insulin therapy

• Define how and when to seek further help from medical team or call the emergency

services to report concerns in patients condition

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

25th September – Click here to book

21st October – Click here to book

19th November – Click here to book

2025 dates coming soon

NEW - Epilepsy Awareness & Buccal Midazolam

The aim of this course is to provide the learner with all the required knowledge and understanding of epilepsy along with the key information about administration of emergency medicines such as Buccal Midazolam. Allowing them to provide the essential care and support for individuals with epilepsy.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

What’s covered on the day?
The aim of this course is to provide the learner
with an the required knowledge and
understanding of epilepsy along with the key
information about administration of
emergency medicines such as Buccal
Midazolam.. Allowing them to provide the
essential care and support for individuals with
epilepsy.

Assessment
Learners will complete a
knowledge assessment at
the end of the course,
allowing them to
demonstrate their
understanding of the
theoretical aspect of this
course. A competency
document will be issued to
all learners, which will be
completed back in the
workplace.

Learning Outcomes
• Define epilepsy and the classifications of seizures
• Recall key facts about epilepsy including the ethical and legal
responsibilities
• List the potential triggers and precipitants of seizures
• Describe the impact of emergency or rescue medications and antiepileptic drug therapy
• State what Buccal Midazolam is and how it is effective in managing
seizures
• Apply the principles of first aid to scenarios and identify when to initiate
an emergency care plan
• Define what is required within risk assessments to maintain the
safeguarding and dignity of the individuals
• Simulated practice for administration of Midazolam

If you have any questions regarding this training please email our inbox [email protected]

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on [email protected]

26th September – FULLY BOOKED 

11th November – FULLY BOOKED

2025 dates coming soon

Enteral Feeding (Naso-gastric & Gastrostomy tubes) Training

This course is designed for delegates who directly involved in the care and support of individuals who receive enteral feeding through one of the available enteral tubes. This course covers the core principles of enteral feeding and tube care, as well as the procedures to use when delivering either a bolus feed or a continuous tube feeding.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Online training for Social Care staff-

What’s covered on the day?

This course is designed for delegates who directly involved in the care and support of individuals who receive enteral feeding through one of the available enteral tubes. This course covers the core principles of enteral feeding and tube care, as well as the procedures to use when delivering either a bolus feed or a continuous tube feeding.

Learning Objectives

• Demonstrate an understanding of enteral feeding

• Understand the purpose of enteral feeding

• Recognise different types of enteral tubes

• Understand the indications and contra-indications of enteral feeding

• Understand the procedures for feeding and administering medications

via enteral tubes

• Recognise complications with enteral tubes and report them

• Know how to care for maintain enteral feeding tubes

 

Assessment

This full day course will contain group activities, tutor led discussions and completion of knowledge

tests and will be summative assessed by on-going assessment methods.

 

Please Note If there is more than one of you sharing the screen, then you must make yourself aware to the tutor, so we are able to issue any certificates of completion.

If you do not give the tutor your name and your job role then we will not be able to issue your certificate.

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

14th November – Click here to book

2025 dates coming soon

Falls Awareness Training

Session Aim: To increase awareness understanding and knowledge Falls are common in older people, and 1 in 2 of those over 80 years fall at least once per year.

Falls Awareness Training 

Session Aim: To increase awareness understanding and knowledge Falls are common in older people, and 1 in 2 of those over 80 years fall at least once per year. Falls are the most common cause of emergency hospital admission, and people may lose confidence and independence afterwards. People living in care homes are 3 times more likely to fall than those living at home. They are also older, frailer, and more likely to have limited mobility than people living in the community. This group is especially vulnerable to the impact of falls. 

Learning Outcomes: 

  • To increase the knowledge of the causes and consequences of falls 
  • To be able to identify an individual at risk of falls 
  • To increase the knowledge of falls prevention interventions 
  • Work together to facilitate risk management for fallers 

      Method of learning Microsoft Teams 2 hours

30th September – Click here to book

29th October – Click here to book

27th November – Click here to book

2025 dates coming soon

Leg Ulcer Management Training

The aim of this theory session is to provide the underpinning theory in venous insufficiency and the assessment and management of leg ulceration.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Online training for Social Care staff-

Learning Objectives

Session Aim:

The aim of this theory session is to provide the underpinning theory in venous insufficiency

and the assessment and management of leg ulceration.

Learning Outcomes:

• Following this theory session, the learner will:

• Have explored the impact of leg ulcers on individuals

• Have revised the anatomy and physiology of the circulation

• Be able to identify risk factors and causes of leg ulceration.

• Identify the differences between arterial and venous ulceration

• Describe the process of leg ulcer assessment and best practice.

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

13th September – Click here to book

28th November – Click here to book

2025 dates coming soon

Malnutrition and Nutritional Screening (MUST) Training

This course aims to assist healthcare professionals to identify patients who are malnourished or at risk of malnutrition. Ensure correct intervention and optimise patient outcomes through good nutritional care. Reduce the financial impact of malnutrition on health and social care through appropriate identification and care planning.

Learning Outcomes

  • Understand and describe what malnutrition is and the possible consequences of malnutrition to individual patients’ health and the wider implications for the NHS and social care
  • Carry out nutritional screening using the ‘Malnutrition Universal Screening Tool’ (MUST)
  • Identify patients ‘at risk’ of malnutrition and take appropriate action
  • Discuss the advice to be given to ‘at risk’ patients

Method of learning Microsoft Teams 90 mins

Delegate Preparation: Case study to read and prepare to discuss at session or bring own to discuss in end of session reflection

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation, and then disseminate the MUST training through them to the other staff in your organisation.

If you have any questions regarding this training please email our inbox [email protected]

2nd October – Click here to book

12th November – Click here to book

Further dates coming soon

Modern Slavery & People Trafficking Awareness Training

This training raises awareness in the care sector of Modern Slavery & Human Trafficking and understand your role and responsibilities in tackling modern slavery.

Aims:

  • To understand how you can contribute to fighting modern slavery in the UK
  • To understand what support is available for modern slavery victims

If you have any questions regarding this event please email our inbox [email protected]

13th November – Click here to book
 
3rd December – Click here to book
 
2025 dates coming soon
 

Fire Safety in the Care Setting

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Method of learning: Microsoft Teams

Contents of the training include

LFRS will share themes/learning from across Lancashire fire safety inspections

How providers should address this important element of running/delivering a care service

How fire safety fits in with the decision making/day to day activities.

What ‘Good’ looks like to LFRS

Common findings from Fire Safety Officer audits in residential care settings; highlighting the difference between purpose built and converted

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

Come back soon for further dates

Oral Health in Care

The aim of this session is to ensure that care staff have the knowledge and skills to support and maintain good oral health of residents and timely access to dental treatment.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Online training for Social Care staff-

Learning Objectives

Session Aim:

To ensure that care staff have the knowledge and skills to support and maintain good

oral health of residents and timely access to dental treatment.

Learning Outcomes

• Understand the importance of oral health for residents and the potential effect on

general health, wellbeing, and dignity.

• Identify the NICE guidance and CQC requirements in relation to mouth care in care

homes.

• Understand the causes of dental diseases.

• Explain methods and techniques used to prevent dental disease and maintain good

oral health.

• Understand the key features and appearance of a healthy mouth and the signs and

symptoms of poor mouth health.

• Know how and when to assess the mouth care needs of residents and use this to

design and implement a person-centred mouth care plan.

• Provide daily mouth care support to residents in accordance with their mouth care

plan.

• Know how and when to report any oral health concerns, and how to respond to

changing needs and circumstances of residents.

• Identify how residents can gain access to emergency and routine dental care.

Method of learning Microsoft Teams 1h 30 mins

Delegate Preparation: Case study to read and prepare to discuss at session

Course Mapping: Maps to: CQC; NMS

Links:

CQC calls for improvements to oral health in care homes – Care Quality Commission

Smiling matters: oral health care in care homes – Care Quality Commission (cqc.org.uk)

Overview | Oral health for adults in care homes | Guidance | NICE

Delivering better oral health: an evidence-based toolkit for prevention – GOV.UK (www.gov.uk

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

If you have any questions regarding this training please email our inbox [email protected]

22nd October – Click here to book

22nd November – Click here to book

10th December – Click here to book

2025 dates coming soon

Oral Suctioning

This course will give delegates the required
knowledge and skills to perform oral suctioning
on service users who require this as part of
their care requirements. The course itself will
cover essential knowledge around the legal and
professional implications of carrying out this
procedure, as well as providing the learners
with a step-by-step guide on the procedure and
when to refer onto other health and social care
professionals for further help and guidance.

Learning Outcomes:

Define what is meant by the term oral suctioning?
• State when oral suctioning is indicated and the limitations of practice
• List the contraindications to oral suctioning
• Describe the potential adverse effects of suctioning
• Review the anatomy and physiology of the upper respiratory tract
• Discuss the checks required before undertaking this clinical procedure
• Explain the areas to monitor whilst performing oral suctioning
• Identify the procedure itself and the post-procedure requirements
• Describe the level of documentation required if oral suctioning has been
performed

Assessment:

Delegates will be assessed throughout the course on their participation and knowledge of the subject.
They will also undertake a knowledge assessment at the end of the course to demonstrate their learning and allow them to evidence this as part of their CPD.

23rd October – Click here to book

2025 dates coming soon

Restore2 Training

RESTORE2 (Recognise early soft-signs, Take observations, Respond, Escalate) is a physical deterioration and escalation tool that incorporates the National Early Warning Score (NEWS2) to help care home staff recognise when a resident’s condition is deteriorating.

Restore2 can improve care through the early identification of deterioration. It has been endorsed and recommended for use by Care Quality Commission, Dept for Health and Social Care, NHS England, British Geriatrics Society, Learning Disabilities Mortality Review and Public Health England.

The aim of this half day free session is to provide the underpinning knowledge for care staff using the RESTORE2™ tool in practice.

This session will discuss the RESTORE2 tool and how it is used to recognise early signs of deterioration, support decision making and promote effective communication between health and care services

Learning outcomes

• What is RESTORE2? – the tool and its use.

• Soft signs – identifying deterioration.

• Understanding the person you are caring for

• Vital signs and NEWS2 – Vital signs and NEWS2 scoring

• Escalation – monitoring and seeking appropriate support

• Structured communication – use of the SBARD tool to communicate concerns

Method of learning: Microsoft Teams

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

There is pre-course work with both sessions designed to take no longer than 90 mins to complete. Read the case study and complete a reflection. Identify a resident you have looked after in the past who deteriorated while you were looking after them. It’s important for you to have access to the documents both before and during the course, as you’ll need to refer to them as part of the training.

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation, and then disseminate the RESTORE 2 training through them to the other staff in your organisation.

If you have any questions regarding this training please email our inbox [email protected]

15th October – Click here to book

We now offer Restore2 Training through the social care training hub and through various colleagues across Lancashire & South Cumbria. 

Should you wish to access this training, please contact [email protected] 

Recording and Reporting - Good Record Keeping

Session Aims:

To develop an understanding of good record keeping, its importance and application within the workplace. To provide high quality health and social care record keeping in line with professional Code of Practice guidance.

 

Learning Outcomes

  • Identify the range of different reports and records required in your area of work.
  • Explain why these are needed
  • Describe practices that comply with legal requirements
  • Demonstrate an understanding of good practice in recording and reporting in day-to-day practice
  • Identify the pros and cons of different forms of records.

Maximum Session Size 20 MAX

Method of learning Microsoft Teams 90 mins

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

9th September – Click here to book

8th October – Click here to book

6th November – Click here to book

2025 dates coming soon

Stoma Care Refresher

This half day training session will allow Healthcare Assistants and Registered Nurses to develop the required knowledge and skills to care and support for individuals who have a stoma. It will equip staff members to identify specific practices around Stoma Care under special circumstances as well as recognising when to seek further medical attention if there are any abnormalities. It will also provide the staff with a basic knowledge of the products that are available and how to use these effectively.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Online training for Social Care staff-

This half day training session will allow Healthcare Assistants and Registered Nurses to develop the required knowledge and skills to care and support for individuals who have a stoma. It will equip staff members to identify specific practices around Stoma Care under special circumstances as well as recognising when to seek further medical attention if there are any abnormalities. It will also provide the staff with a basic knowledge of the products that are available and how to use these effectively.

Learning Objectives

• Identify the different types of stoma

• List the reasons why stomas are formed and their normal function

• Recognise stoma abnormalities

• Discuss the importance of effective communication in stoma care,

including cultural and religious considerations

• Describe the role of the stoma care nurse and the HCA or RN in

supporting an individual with a stoma

• Describe the support an individual will require who may need to become

independent with stoma care

• Demonstrate an understanding of the general dietary requirements for

the 3 types of stoma

• Demonstrate an understanding of products used in stoma care

• Understand good practice and informed consent

There is no formal assessment for this course, although there is an expectation that the delegates will participate in the group activities and discussions to allow the learning to take place and be enhanced by group learning. A certificate of learning will be issued for each delegate.

Please Note If there is more than one of you sharing the screen, then you must make yourself aware to the tutor, so we are able to issue any certificates of completion.

If you do not give the tutor your name and your job role then we will not be able to issue your certificate

NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.

20th September – Click here to book

26th November – Click here to book

2025 dates coming soon

Managing Swallowing Difficulties / Dysphagia Awareness Training

Online training Ideal for staff working in care settings, this training teaches delegates about the causes of

choking, the signs and symptoms, and active steps which they can take in order to prevent its occurrence.

Dysphagia Awareness Training

Online training Ideal for staff working in care settings, this training teaches delegates about the causes of

choking, the signs and symptoms, and active steps which they can take in order to prevent its occurrence.

Delegates will also gain an understanding of the IDDSI levels , the foods which could pose a risk to individuals and the practical skills required to assist someone with their eating. The role of the SALT team and when to make referrals

Learning Outcomes:

  • To identify what Dysphagia is and the causes of Dysphagia
  • Review and correctly identify the Anatomy and Physiology of swallowing
  • Discuss different diets that are suitable for someone with Dysphagia
  • To understand how to help someone with their eating
  • The Role of the Speech & Language team
  • When to Refer to the Speech & Language Team
  • Importance of documentation and record keeping
  • To understand the signs and symptoms of aspiration
  • To Understand the signs and symptoms of choking
  • How to manage an emergency

14th October – Click here to book

2025 dates coming soon

Medicines Management

The purpose of this session is to develop the skills and knowledge of HCA’s in the correct use of medication, how to ensure it is safely managed stored, administered and recorded effectively.

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:

Session Aims:

The purpose of this session is to develop the skills and knowledge of HCA’s in the correct use of medication, how to ensure it is safely managed stored, administered and recorded effectively.

Learning Outcomes:

• How to administer medicines in a systematic way to reduce the risk of errors

• How to give medicines in a person-centred way

• Explain why mistakes happen and how to minimise the chances of them occurring

• How to administer tablets, liquids, creams, inhalers, patches, and eye drops

• How to record when medication is administered to an individual using service specific documentation here possible

 

Method of learning Microsoft Teams 3 hours

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.

Please Note

  • As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
  • If you have any questions regarding this training please email our inbox [email protected]
  • If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on [email protected]
  • No other participants can take part unless they are registered.
  • Whilst we understand it is not always possible it is preferred that each student is online on their own device, however if this is not possible and there is more than one person sharing the screen, then they must all make themselves aware to the tutor, as we are able to issue any certificates of completion if we do not have the details of all those on the training.
  • If those attending do not give the tutor their name, their place of work and their job role, then we will not be able to issue certificates to that person.

15th October – Click here to book

18th November – Click here to book

2025 dates coming soon

Social Care

Further Opportunities and Training

The social care training hub has some funding which can be used by social care staff to enhance their skills. If you would like to request some funding for a particular training course please complete this form.

Diabetes Online Training

Online training diabetes programme for Care Homes

This programme has been developed for individuals who support people living with diabetes in either a care home or home care environment in the UK, such as care home staff and community care teams, including registered nurses and non-registered practitioners (HCAs) and Social Care workers

Sanofi have announced a national online training diabetes programme for Care Homes which aims to:

  • Support the correct storage dosing and administration of insulin.
  • Reduce hospital admissions due to diabetes.
  • Reduce the number of GP and ambulance call outs relating to diabetes.
  • Reduce the number of insulin errors in care homes.
  • Increase the number of staff within these areas with insulin delegation responsibilities.
  • Reduce the number of community Nurse visitations to administer insulin

It is available across the UK for registered and non-registered practitioners who care for people with diabetes in care homes and in their own home.

Up to 4 places per care home per month available. 

Advance Care Planning and Communication Skills

  • Are you required to have conversations with clients and those important to them about their care?
  • Do you support clients and those important to them to start to think about their care as they become less well?
  • Are you interested in learning more about Advance Care Planning ?
  • Do you want to gain more skills and knowledge around Advanced Care Planning – then this course is for you.

Places are available for health and social care staff to attend this free, one day course as part of a new and innovative programme being run across Lancashire & South Cumbria

For further information contact  [email protected]

Infection Prevention & Control Training

Training in IPC is available from your local CCG or Local Authority, for more details contact:

Training in IPC is available from your local CCG or Local Authority, for more details contact

NHS Lancashire and South Cumbria Integrated Care Board: [email protected] 

Lancashire County Council: [email protected]  

East Lancashire / Blackburn with Darwen: [email protected]

Chorley South Ribble/Greater Preston: [email protected]  

Blackpool/Fylde & Wyre: [email protected]

Morecambe Bay: Awaiting contact

RESTORE2 Training - Webinars

Restore2 can improve care for care home residents through the early identification of deterioration. It has been endorsed and recommended for use by Care Quality Commission, Dept for Health and Social Care, NHS England, British Geriatrics Society, Learning Disabilities Mortality Review and Public Health England

RESTORE2 (Recognise early soft-signs, Take observations, Respond, Escalate) is a physical deterioration and escalation tool that incorporates the National Early Warning Score (NEWS2) to help care home staff recognise when a resident’s condition is deteriorating.
Webinars are available to provide training and support to care home staff :

Nursing Homes and homes that take routine observations may be best placed to undertake the full Restore2 offers available (there is a weekly Restore2 webinar  in addition to local activity underway).

Restore2 Mini e-learning module, developed by colleagues from the South West AHSN for care homes and providers of care in the home. The module is free to access.

The Oliver McGowen Mandatory Training

Oliver McGowan Mandatory Training Programme 

1. Background

1.1. The Health and Care Act 2022 introduced a requirement that regulated service providers must ensure their staff receive learning disability and autism training appropriate to their role. NHS Trusts, social care providers and local authorities have developed their own internal training and have incorporated it into their mandatory training policies and programmes.

1.2. The Oliver McGowan Mandatory Training (OMMT) on Learning Disability and Autism programme was developed in response to the tragic death of Oliver McGowan and is the standardised training that was developed for this purpose. This is the government’s preferred and recommended training for health and social care staff. The OMMT training programme is NOT mandatory.

1.3. A new national Code of Practice which will identify the standards that all learning disability and autism training for all NHS, social care and council providers to meet is currently being developed. It is likely that this will be launched in early 2024 and all learning disability and autism training will be required to meet the standards contained in the code of practice and will be used in future CQC inspections.

1.4. The OMMT training requires colleagues to complete a pre-e-learning package of approximately 90 minutes, tier 1 training for most staff consists of a 1 hour virtual training course and tier 2 training for all key front line staff requires a full days face to face training. All tiers have a 3 year refresher period.

1.5. A key requirement of the OMMT is that tier 1 and tier 2 training is delivered by a qualified lead trainer and co-delivered by an expert with lived experience with learning disabilities and a second expert with lived experience with autism, a trio-training approach.

1.6. The OMMT Tier 1 training consists of a pre-e-learning course which is currently available free of charge for all health and care staff to access via elfh website: The Oliver McGowan Mandatory Training on Learning Disability and Autism – elearning for healthcare (e-lfh.org.uk) To gain the full Tier 1 compliance colleagues must complete both the e-learning package and the face to face training delivery. Completion of e-learning alone does not constitute full compliance with Tier 1 training

2. Risks and Financial Implications

2.1. LSC ICB is working very closely with all of the NW ICBs who are all experiencing identical challenges in the operationalisation of the OMMT and are also reflected nationally.

2.2. Currently there is insufficient external training capacity in the NW region to bring in organisations who have trained trainers and experts with lived experience to meet NW training requirements.

2.3. Once the National code of conduct has been finalised, all organisations internal training for learning disability and autism must meet the required standards. CQC are strongly advocating OMMT as their preferred choice, but this will still not be mandatory. Organisations can adopt their existing learning disability and autism training provision to meet the new national code of practice.

2.4. The most significant risk to all Trusts, social care providers and ICBs is the ongoing financial implications to buy in external trainers and experts by lived experience to deliver the OMMT programme. Based upon some regional high level modelling, this will add an additional financial cost of £3m to the LSC ICB foot print, approximately £500k per Trust. If social care homes and council run care homes were to rollout this training it will add a further £7m, totalling an additional financial burden to LSC of approximately £10m. This figure does not include staff backfill costs to attend the OMMT training. All NHS Trusts and social care providers will be responsible for paying for the delivery costs of the OMMT.

2.5. Whilst all organisations support the importance of this training, in the current challenging financial climate this potential additional cost is unacceptable and due to the prescriptive nature of the OMMT training delivery model is not sustainable. All ICBs have formally engaged with the NHSE regional teams who have escalated this to a national level.

3. Current position

3.1. LSC ICB has been given a pump prime investment through NHSE to develop the capacity of experts with lived experience and trainers who can deliver the Oliver McGowan Training. This is short term funding and is not designed to pay for the delivery of training within organisations, it is specifically to build capacity.

3.2. We have paused any further development work and training delivery for the pilot sites until we have an agreed system wide approach given the financial implications and training delivery capacity risks. All LSC NHS HR Directors have stated that they will not be rolling out the OMMT due to the significant financial delivery costs and back fill costs of staff to attend this training.

3.3. All NW ICBs are working together to engage with regional and national teams on the financial impacts on systems and raising concerns of the restrictive nature of the training delivery.

3.4. A NW regional approach to build the capacity of experts with lived experience is currently being developed as it is highly likely that the new National Code of Practice will stipulate the use of experts with lived experience to deliver learning disability and autism training.

3.5. Once the NW regional approach has been confirmed, further communications and engagement with all NHS, social care and local authorities will commence.

Lee Radford

Acting Chief People Officer and Director for Education and OD – LSC ICB

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