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PRODID:-//Lancashire and South Cumbria Training Hub - ECPv6.15.20//NONSGML v1.0//EN
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X-WR-CALNAME:Lancashire and South Cumbria Training Hub
X-ORIGINAL-URL:https://lscthub.co.uk
X-WR-CALDESC:Events for Lancashire and South Cumbria Training Hub
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DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20230905T093000
DTEND;TZID=UTC:20230905T123000
DTSTAMP:20260420T100046
CREATED:20230727T104659Z
LAST-MODIFIED:20230727T104659Z
UID:35293-1693906200-1693917000@lscthub.co.uk
SUMMARY:Essential Care Navigation
DESCRIPTION:OVERVIEW \nWith the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see)\, practice staff will need to learn a range of skills in holding these conversations and dealing with the challenges of patient expectation and behaviour. \nThis Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs. \n  \nAIMS \n\nWhat is care navigation?\nWhy is care navigation essential in taking primary care forward?\nRecognising the care navigation we are already doing.\nUnderstanding that signposting is not triage\nTips to ensure that patients have confidence in the process\nSupporting patients who are reluctant to not see a GP\nManaging aggression and frustration\nMinimising abuse\nDeveloping self-confidence in the role\n\n  \nWHO SHOULD ATTEND? \nNon-Clinical Primary Care Staff
URL:https://lscthub.co.uk/events/essential-care-navigation-4/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230919T093000
DTEND;TZID=UTC:20230919T123000
DTSTAMP:20260420T100047
CREATED:20230727T104750Z
LAST-MODIFIED:20230727T104750Z
UID:35295-1695115800-1695126600@lscthub.co.uk
SUMMARY:Essential Care Navigation
DESCRIPTION:OVERVIEW \nWith the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see)\, practice staff will need to learn a range of skills in holding these conversations and dealing with the challenges of patient expectation and behaviour. \nThis Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs. \n  \nAIMS \n\nWhat is care navigation?\nWhy is care navigation essential in taking primary care forward?\nRecognising the care navigation we are already doing.\nUnderstanding that signposting is not triage\nTips to ensure that patients have confidence in the process\nSupporting patients who are reluctant to not see a GP\nManaging aggression and frustration\nMinimising abuse\nDeveloping self-confidence in the role\n\n  \nWHO SHOULD ATTEND? \nNon-Clinical Primary Care Staff
URL:https://lscthub.co.uk/events/essential-care-navigation-5/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
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