Lancashire and South Cumbria Training Hub

Understanding Bloods
2025-04-03 13:30 - 16:30 (Europe/London)
COURSE OVERVIEW:
In the dynamic landscape of healthcare, an understanding of blood tests is invaluable for non-clinicians. This course equips participants with the knowledge to navigate the complexities of blood tests, fostering confidence and competence in interpreting results.
MEDICAL NECESSITY:
Participants will delve into the medical reasons behind various blood tests, exploring the diagnostic and monitoring purposes they serve. Understanding the rationale for specific tests empowers non-clinicians to appreciate the role of blood work in uncovering and managing a range of health conditions. From routine screenings to targeted assessments, the course elucidates the diversity of tests employed in primary care.
THERAPEUTIC RANGES:
A crucial aspect of the course is the exploration of therapeutic ranges. Participants will gain insights into the optimal levels of various blood components and the implications of deviations from these norms. Understanding therapeutic ranges is fundamental to recognizing when intervention or further investigation is warranted, ensuring timely and effective patient care.
PRACTICAL APPLICATIONS:
The course goes beyond theoretical knowledge, incorporating real-world case studies and scenarios. Participants engage in practical exercises, simulating the analysis of diverse blood test results. This hands-on approach enhances their ability to apply theoretical concepts to actual clinical situations.
OUTCOME:
Upon completion, participants emerge with a heightened proficiency in understanding blood tests and results. This newfound expertise enables non-clinicians to contribute effectively to the collaborative healthcare environment, ensuring optimal patient outcomes.
AIMS

Clarification of terminology
Understanding blood components
Medical reasons behind the blood tests
Why the blood tests are important

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff
WHAT DO I NEED?

MS TEAMS (join on the app or online)

Pen/Paper

Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)
HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.
By signing up you agree for your information to be stored and shared by the Training hub, with the Training Provider and with NHSE and ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Wellbeing Drop-In Session for wellbeing champions to gain support and to share ideas and best practice
2025-04-08 11:00 - 11:30
Are you a voluntary Wellbeing Champion in practice?
Do you have any burning questions for other Champions or do you have some fabulous ideas to share with other champions?

Take some time out of your role, for your self care.

Come and join us for a 30 minute drop in session to share best practices or ask questions to other champions.

There will be opportunities to ask questions, get involved and be supported in this session.

Health and Wellbeing Champion Training
2025-04-08 12:30 - 13:15
Wellbeing should be a shared value across the organisation and not owned by one person or team​
This training will empower primary care organisations to create or upskill a team of employees to work alongside the Wellbeing Guardians and Wellbeing Champion Leads in the development, delivery and improvement of well-being within their workplace.

The goal is to align with the NHS Peoples Plan and the ICS to embed a positive culture of health across primary care ​

The training will be delivered by well-being leads and cascaded in TTT technique to champions

Contracts Masterclass (Non-clinical training for managerial staff)
2025-04-09 09:00 - 10:30
This one and a half hour session gives you the time and understanding to work through the new 25.26 contract changes; new QOF changes; the Lancashire and South Cumbria Quality Contracts and the changes to the PCN DES. This will include useful templates to aid action planning the changes for your surgeries and to make sure that you are aware of all areas of the new contracts to plan and prepare.

Building personal and team resilience
2025-04-09 11:15 - 12:30
This session provides you with some practical tools to boost your own resilience and your team’s resilience to cope with work and life pressures.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Mental Health Drop-In Sessions (Via MS Teams):
2025-04-15 12:30 - 13:00
Open forum for Primary Care Staff to drop in and ask any Mental Health related questions.
Host Vicki Jordan BSc (Hons), NMP- Vicki has over 20 years’ experience in Mental Health Nursing both in Primary and Secondary Care Departments and has vast experience as both as senior nurse and as a Mental Health Practitioner.

30 Minutes

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Mental Health Awareness for Primary Care
2025-04-15 12:30 - 14:00
This course looks at the minimum skills required for any primary care clinician to support someone encountering mental health problems. It includes demystifying mental health, basic communication skill requirements, brief history taking and assessment skills as well as effective support options available and safety netting.
Patient onward referral pathways and local support options will be reviewed and helpful resources supplied.
Author: Vicki Jordan BSc (Hons), NMP- Vicki has over 20 years’ experience in Mental Health Nursing both in Primary and Secondary Care Departments and has vast experience as both as senior nurse and as a Mental Health Practitioner.
Course Length: 90 Minutes
CPD: 1.5

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Women's Health Educational Sessions for GPNs
2025-04-15 13:00 - 14:00
We have arranged two educational sessions for GPNs for 2025 in women’s health with Claire Morgan form Library House who is a GPN with a Special interest in women’s health
Each session will cover a different topic
15th April 2025 Menopause with Claire Morgan

Phlebotomy/Venepuncture Training - Preston
2025-04-16 09:15 - 16:30 | 1st Floor, Fatima Health Centre, 228 Garstang Road, Fulwood, Preston, PR2 9QB, United Kingdom
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods.

This is ideal for staff who are looking to improve their skills in venepuncture.
*This training is delivered at a cost of £67.50 per place for Social Care staff. Before you book on the course, please make sure that your employer has agreed to cover the cost as they will be billed. If you are unable to attend you must cancel your place as soon as possible and no later than 48 hours before the event. If you do not attend without prior cancellation or cancel within our 48 hours notice period you will be charged.

Location: (1st Floor Conference Room) Fatima Health Centre, 228 Garstang Road, Preston, PR2 9QB
Upon entering Fatima Health Centre, please make your way to the first floor where you will find a waiting room situated on the left-hand side of the balcony. Please take a seat here and your trainer will collect you.

The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.

Please note: This course contains a full practical (face-to-face) session.

You will receive a certificate post-training for your attendance. Places are limited, if you have booked a place, please ensure you attend.

If you are no longer able to attend, please cancel your place. If you do not attend without prior cancellation (no later than 48 hours before the event), you may be charged. If you are struggling with booking or cancelling your place, please contact us.

By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Local Enhanced Services
2025-04-16 11:00 - 12:30
This masterclass will give you the time to work through the new 17 enhanced services that will start in May 2025. Generic action plans will be shared as part of the training that you can use in your own surgeries to maximise completion of these new services.

Spirometry Skills Workshop
2025-04-22 10:00 - 13:00, 2025-05-08 10:00 - 13:00 | (1st Floor Conference Room) Fatima Health Centre, 228 Garstang Road, Preston, PR2 9QB, United Kingdom
The session will include verification of the spirometer using a 3 litre syringe and an opportunity to practice performing spirometry with an experienced clinical educator.

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in spirometry

NICE Guidance update for CYP Asthma
2025-04-24 13:00 - 15:00, 2025-05-13 13:30 - 15:00
Claire and Georgina are two specialist asthma nurses working for Lancashire and South Cumbria ICB. The training includes an update on the new NICE guidance published in November 2024; how to optimise an asthma review for children and young people and how to identify children and young people at highest risk of asthma exacerbation.
Whilst the dates below are allocated to specific localities, everyone is welcome to book on and attend:
April 2nd
April 3rd
April 8th
April 24th
May 13th
June 17th

If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and the ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Nurse Clinical Supervision Training
2025-04-28 11:00 - 12:30
This training event will enable you to reflect on and further develop your knowledge and skills necessary to your role as a locality clinical supervisor and relevant for clinical supervisors​​
Aims

Have an increased knowledge and understanding of Clinical Supervision, linking theory to practice ​
Differentiate between Clinical Supervision and line/performance management and between Clinical Supervision and teaching​
Negotiate Clinical Supervision contracts and structure processes, accordingly, taking in to account individual learning styles
​Develop reflective interpersonal and supervisory skills such as: reflective practice; giving guidance, joint problem solving, and offering feedback to enable the development of effective supervisory relationships.​ ​​

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

NHS Travel Vaccinations Update Training
2025-04-29 09:30 - 11:30
This NHS travel vaccinations update course provided by L&SC Training Hub is to update HCPs already experienced in providing the vaccinations available on the NHS as part of the Crown Scheme for travel. This training is not suitable for those who have not undertaken the Full Travel immunisation training course.
L&SC training hub do NOT provide the Travel foundation course and therefore alternative providers must be sought. Please see https://janechiodini.learnupon.com/store/1248909-1-introduction-to-travel-health-course for guidance however other courses are available.
This is as recommended by the Faculty of Travel Medicine of the Royal College of Physicians and Surgeons of Glasgow https://rcpsg.ac.uk/documents/publications/1535-tm-guidancedoc-1020-final-hires-singlepages/file whilst using the RCN competency framework https://www.rcn.org.uk/Professional-Development/publications/rcn-travel-health-nursing-uk-pub-010-573
The training does not cover anaphylaxis or basic life support or travel vaccinations provided as a private service. This must be completed separately.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Immunisation and Vaccination Annual Update Training for Primary Care
2025-04-29 09:30 - 13:30, 2025-05-08 09:30 - 13:30
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE guidance.
This training includes NHS Travel Vaccines given for free under the Crown Scheme and does not include travel vaccines outside this schedule
This course is not suitable as foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, and those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool.
Please see the link below for a copy of the competency assessment tool for registered practitioners: https://www.rcn.org.uk/professional-development/publications/pdf-006943

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

PCN Lead Nurse Forum
2025-04-29 12:30 - 13:30
We host a Virtual Forum for PCN Lead Nurses/Representatives, once a month (day and time changes monthly to allow accessibility to all).
The Forum provides useful resources, regular update of communications from local Integrated Care Board such as Infection Control and Safeguarding and National Steer. It allows nurses to share best practice and innovation across the system, collectively raise any nurse issues and provides peer support.

As part of the General Practice Nurse Programme in Lancashire and South Cumbria, we have funding for a Lead Nurse in Primary Care Networks to join our collaborative. The collaborative is continuing the work from the GPN10PP to collectively work together to support all nurses in Primary Care.
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RSV Programme
2025-04-29 13:00 - 14:00
We are offering a short lunch and learn session for HCPs delivering the new programme to protect eligible individuals against respiratory syncytial virus.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Learning Environment Educator Development and Update Workshops
2025-04-30 12:00 - 13:30
This workshop is for all Educators who support pre-registration learners, Allied Health Professionals, Physician Associates, General Practitioners, NMC Assessors and Supervisors.
This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.

You will receive an email prior to the workshop with the required pre-reading attached for this session.

Immunisations and Vaccinations- Increasing Uptake 2025
2025-05-06 13:00 - 14:00
This 1 hour virtual training session is for all Healthcare Practitioners registered and non registered involved in the delivery of the national routine immunisation programme to support practice and help promote vaccine uptake amongst eligible individuals. This is non -mandatory and is additional to the mandatory annual update.
Content –
Vaccine Hesitance​
Common Concerns​
Brief overview of Vaccine preventable diseases
Improving Uptake​
Signposting​/ Resources​
Question Time

Time – 1 hour

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Excellent Customer Care
2025-05-06 13:30 - 16:30
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.
OVERVIEW
An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and patient. Our Excellent Customer Service course received national awareness having been discussed on BBC Breakfast News, Radio 5 Live and also in the Mail on Sunday. This course really makes a difference!
AIMS

Defining excellent customer care
Why first impressions are so critical
Understanding why patients demand and don’t ask
Understand why we feel challenged by ‘unreasonable’ expectations from patients
How empathy affects our reactions and how to become more empathetic in challenging conversations
Creating more effective team approaches to dealing with challenging patients
Managing anger and complaints more effectively.
Managing queues more effectively
Reducing abuse on the phone

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff
WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)
HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.
By signing up you agree for your information to be stored and shared by the Training hub, with the Training Provider and with NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Wider Workforce Clinical Supervisor Course - Day 1
2025-05-07 09:00 - 17:00 | Online event
This bespoke, two-day virtual course is for GPs and Advanced Clinical
Practitioners working at Advanced Practice (Level 7) who wish to start their
training career by clinically supervising the wider workforce in a Primary Care
Learning Environment.

Day 1 – Wednesday 7th May 2025 (9am – 5pm)
Day 2 – Wednesday 18th June 2025 (9am – 5pm)

Now including add-on module: Foundation Doctors Supervision Training and Foundation Doctors Practice Accreditation.
The course will allow delegates to develop their teaching skills and, on completion
of selected workshops, will enable them to supervise specific disciplines within
the wider workforce.
By the end of the course, delegates will:
• Have knowledge of the disciplines they wish to supervise and how to identify their
learning needs.
• Be able to structure a teaching session for a learner and be aware of basic
teaching methods.
• Be able to teach and assess workplace communication skills.
• Know the disciplines they wish to supervise and how to identify their learning
needs.
• Have developed their own personal learning plan related to their role as a
supervisor.
• Be able to supervise a wide range of primary care workforce learners, including
Nurses, ACPs, Physician Associates, Paramedics and Pharmacists
Please see this information flyer for full details and complete this sign up form to express your interest.

Phlebotomy/Venepuncture Training - Lytham
2025-05-08 09:15 - 16:30 | Lytham Primary Care Centre Victoria Street Lytham FY8 5DZ, Lytham Primary Care Centre Victoria Street Lytham FY8 5DZ
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers whose role include taking bloods.

This is ideal for staff who are looking to improve their skills in venepuncture.
*This training is delivered at a cost of £67.50 per place for Social Care employees. Before you book on the course, please make sure that your employer has agreed to cover the cost as they will be billed. If you are unable to attend you must cancel your place as soon as possible and no later than 48 hours before the event. If you do not attend without prior cancellation or cancel within our 48 hours notice period you will be charged.

Location: Lytham Primary Care Centre, Victoria Street, Lytham St Annes, Lancashire, FY8 5DZ
The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.
Please note: This course contains a full practical (face-to-face) session.
You will receive a certificate post-training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you do not attend without prior cancellation (no later than 48 hours before the event), you may be charged. If you are struggling with booking or cancelling your place, please contact us.

By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.
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Chaperoning
2025-05-08 09:30 - 12:30
OVERVIEW
The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances.
We then go on to examine the roles and responsibilities of chaperones, including developing their knowledge as to an extended definition of intimate examinations, where to stand, what to say and do.
We also discuss what information should be reported after a chaperoning consultation and their role in the event of a complaint being made.
AIMS

Clarifying definitions

The concept of ‘intimacy’

Roles and responsibilities of the partners and the chaperone

What the chaperone should be looking for whilst present

Issues of consent: when and how it should be gained

Risk areas in conducting intimate examinations

Challenges to the gmcs ‘same sex chaperone’ guidance,

The themes to be addressed in a practice chaperone policy

Reporting concerns

Providing a chaperoning policy

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff
WHAT DO I NEED?

MS TEAMS (join on the app or online)

Pen/Paper

Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)
HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.
By signing up you agree for your information to be stored and shared by the Training hub, with the Training Provider and with NHSE and ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Phlebotomy/Venepuncture Training Lancaster
2025-05-09 09:15 - 16:30 | Education Centre, Royal Lancaster Infirmary, Ashton Rd, Lancaster, LA1 4RP, United Kingdom
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods.

This is ideal for staff who are looking to improve their skills in venepuncture.
*This training is delivered at a cost of £67.50 per place for Social Care employees. Before you book on the course, please make sure that your employer has agreed to cover the cost as they will be billed. If you are unable to attend you must cancel your place as soon as possible and no later than 48 hours before the event. If you do not attend without prior cancellation or cancel within our 48 hours notice period you will be charged.

Location: Education Centre, Royal Lancaster Infirmary, Ashton Rd, Lancaster, LA1 4RP

The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.

Please note: This course contains a full practical (face-to-face) session.

You will receive a certificate post-training for your attendance. Places are limited, if you have booked a place, please ensure you attend.

If you are no longer able to attend, please cancel your place. If you do not attend without prior cancellation (no later than 48 hours before the event), you may be charged. If you are struggling with booking or cancelling your place, please contact us.

By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Clinical Supervision Sessions for GPNs 2025
2025-05-12 13:00 - 14:00
We have arranged four clinical supervision sessions for GPNs for 2025
Each session will cover a different topic
25th March 1-2pm – Paediatric vaccination schedules with Rebecca Richardson
12th May 1-2pm – Diabetes with Fiona Walker
1st July 1-2pm – Menopause with Claire Morgan
9th September 12-1pm – Asthma with Claire Uttley and Georgina Foulds

Clinical Supervision Sessions for GPNs 2025
2025-05-12 13:00 - 14:00
We have arranged four clinical supervision sessions for GPNs for 2025
Each session will cover a different topic
12th May 1-2pm – Diabetes with Fiona Walker

Wider Workforce Clinical Supervisor Course – Day 1
2025-05-14 09:00 - 17:00 | Online event
This bespoke, two-day virtual course is for GPs and Advanced Clinical
Practitioners working at Advanced Practice (Level 7) who wish to start their
training career by clinically supervising the wider workforce in a Primary Care
Learning Environment.

Day 1 – Wednesday 14th May 2025 (9am – 5pm)
Day 2 – Thursday 26th June 2025 (9am – 5pm)

Now including add-on module: Foundation Doctors Supervision Training and Foundation Doctors Practice Accreditation.
The course will allow delegates to develop their teaching skills and, on completion
of selected workshops, will enable them to supervise specific disciplines within
the wider workforce.
By the end of the course, delegates will:
• Have knowledge of the disciplines they wish to supervise and how to identify their
learning needs.
• Be able to structure a teaching session for a learner and be aware of basic
teaching methods.
• Be able to teach and assess workplace communication skills.
• Know the disciplines they wish to supervise and how to identify their learning
needs.
• Have developed their own personal learning plan related to their role as a
supervisor.
• Be able to supervise a wide range of primary care workforce learners, including
Nurses, ACPs, Physician Associates, Paramedics and Pharmacists
Please see this information flyer for full details and complete this sign up form to express your interest.
