Preceptorship Workshop
2024-05-01 10:00 - 11:00, 2024-05-08 13:00 - 14:00, 2024-05-15 09:00 - 10:00 (Europe/London)
The workshop will be led by Lancashire & South Cumbria Primary Care’s Legacy Mentor and will be the starting point for GPNs and AHPs who are interested in supporting preceptorship within their practice.
The workshop offers:

an in-depth look at the national preceptorship programme
an explanation of the roles, responsibilities and skills of the preceptor
guidance on how preceptors can support preceptees in practice
an explanation on how to complete the required documentation
the development of peer preceptorship support networks

New Contracts Masterclass (Non-Clinical)
2024-05-01 10:30 - 12:00
This one and a half hour session gives you the time and understanding to work through the new 24.25 contract changes; new QOF changes; the Lancashire and South Cumbria Quality Contracts and the changes to the PCN DES. This will include useful templates to aid action planning the changes for your surgeries and to make sure that you are aware of all areas of the new contracts to plan and prepare.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Lancashire and South Cumbria Practice Nurse Forum
2024-05-01 12:00 - 13:30
We have arranged four general practice nurse forums for 2024
Each forum will last 90 minutes and will be hosted over Teams. Each session will include 45 minutes of ICB updates, sharing best practices and an educational speaker
The remaining 45 minutes of the meeting will then be split into place localities and you will have the opportunity to discuss and share relevant place based information, receive training hub updates and other relevnt place based information chaired by a place based lead nurse

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Immunisation and Vaccination Annual Update Training
2024-05-02 10:00 - 14:00, 2024-05-22 10:00 - 14:00
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information.
This training includes NHS Travel Vaccine schedules.
This course is not suitable as foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool.
Please see the link below for a copy of the competency assessment tool for registered practitioners: https://www.rcn.org.uk/professional-development/publications/pdf-006943
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

PAM (Patient Activation Measure)Workshop 2.5hr – Virtual via Zoom
2024-05-03 09:30 - 12:00
Patient activation describes the knowledge, skills and confidence a person has in managing their own health and care.
There are twenty places available per each virtual PAM workshop.
Please ensure you are able to join from an individual computer/laptop terminal and have a working camera and microphone.
To apply for a place please fill out this PAM Training Application Form in full and send to: workforcetraining@activelancashire.org.uk
Once all delegates have been registered on a PAM Workshop a confirmation e-mail will be sent to you inc your Zoom Link.
Please note all applications are registered on a first come, first serve basis.
Once the workshop has been completed PAM outputs/Flourish info’s will then be sent to all participants who have completed the course in full.
Please note that registration on to Flourish is not automatic after completion of a PAM workshop. Some colleagues will benefit from using Flourish for PAM calculator use within their roles. If you wish to access the Flourish System for PAM use, please contact: workforcetraining@activelancashire.org.uk to request this after you have completed your PAM workshop session.
The PAM workshops are being delivered by Lancashire & South Cumbria ICB & Active Lancashire for the benefit of Lancashire & South Cumbria population, to assist people to become more active in their own health and care.

What is Patient Activation?
It is widely acknowledged that people who have the knowledge, skills and confidence to manage their own health tend to have better health outcomes than those that may have a more passive approach. Patients/clients with high levels of activation usually understand their role in the care process and feel capable of fulfilling that role.
People who have low levels of activation are usually less likely to play an active role in staying healthy. They are less good at seeking help when they need it, or at following advice given by healthcare professionals or managing their health when they are no longer being treated. If we want clients/patients to take ownership of their health and care we have to make them part of the process.

We need to listen, problem-solve, and collaborate
We need to help them gain the skills and confidence they need, not just the transfer of information.

Various studies show that targeted interventions can help increase patient activation. Least activated patients/clients can make the most gains when they are appropriately supported. Tailoring interventions to individual needs, significantly increases the likelihood that people will adopt behaviours that contribute to better health.
The Patient Activation Measure (PAM) is a validated patient-reported outcome measure owned by Insignia Health.
PAM was created to identify which patients/clients may need additional resources to manage their health.
The PAM tool is made up of 13 questions, which assesses a patient’s knowledge, skills and confidence in managing their health. Answers provide a score on a scale from 0 to 100. PAM scores between 1 and 99 are considered to be valid responses and allow any respondents to be categorised into one of four defined levels, ranging from level 1 (patients who do not actively contribute to their healthcare) to level 4 (patients who are proactive in managing their health and engage in healthy behaviours) which in turn determine the person’s ‘activation’ score on a level of 1, 2, 3 or 4.
Measuring activation can:

Improve outcomes and reduce costs
Reduce re-admissions and fewer episodes of unplanned and emergency care
Improve patient experience

Using PAM to tailor support for people with long-term conditions
The rising demand for healthcare services, a large proportion of which is due to the growing population of people with long-term conditions, has led to a need to manage the increasing pressure placed on primary and secondary care.
Adults with a long-term condition(s) can report the lowest level of PAM, and may feel overwhelmed by their condition(s). Supported patient self-management is a widely used strategy for trying to address the challenges of managing long-term conditions and multi-morbidity, including helping patients to change lifestyle behaviours and to learn core skills, such as responding to symptoms, managing medicine, improving diet, increasing exercise, stopping smoking, and managing interactions with professionals. People who can achieve this are described as ‘informed or activated clients/patients’. Self-efficacy (a sense of control over actions and outcomes) has been noted to be a key driver.
Why would more activated clients/patients tend to use less healthcare?

They may be better engaged in the ongoing management of their condition(s), consequently their need for healthcare to manage deterioration in their condition is reduced compared with less activated clients/ patients
Clients/patients may also be better equipped to co-ordinate their care, leading to fewer missed general practice and outpatient appointments.

PAM FLYER – MAY – DEC 2024
What is the Patient Activation Measure (PAM) 2024

Understanding Blood Tests and Results (non-clinical staff)
2024-05-07 09:30 - 12:30
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.

HOW LONG IS THE COURSE?

2 hours with time for discussion and questions

WHO SHOULD ATTEND?

Secretaries
Non Clinicians
Receptionists
Heath care assistants

SUMMARY

The course aims to develop a good understanding of the most common blood tests taken in general practice.
We explore the medical reasons why these blood tests are required, including discussion of the therapeutic ranges and why this is important.

AIMS

Clarification of terminology
Understanding blood components
Medical reasons behind the blood tests
Why the blood tests are important

By signing up you agree for your information to be stored and shared by the Training hub, with the Training Provider and with NHSE and ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Preceptorship Webinar
2024-05-07 10:00 - 10:30, 2024-05-13 11:00 - 11:30, 2024-05-20 12:00 - 12:30
The webinar will include:

Introduction to the L&SC PCTH Legacy Mentor
National Preceptorship Programme and Principles
Information about the Preceptorship Programme
Preceptorship Programme for Preceptees
Development and training of Preceptors
Questions and answers

NHS Travel Vaccinations Update Training
2024-05-07 12:00 - 14:00
The NHS Travel Health Update provides an annual update of current practice in relation to the travel immunisation schedules in primary care using PHE information.
This course is not suitable as foundation training and is only an update, attendees must have completed a 2 day Foundation Travel health course previously.
Please note, L&SC PCTH does not provide the Travel Health Foundation Training.
The training does not cover anaphylaxis or basic life support. This must be completed separately.
The content only covers the vaccines that are available on the NHS and does not provide detail of a full travel Health consultation.

The course is designed around the updated National Minimum Standards and the competency assessment tool.
Please see the link below for a copy of the competency assessment tool for registered practitioners: https://www.rcn.org.uk/professional-development/publications/pdf-006943

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Non Clinical skills training How to perform an effective appraisal (GPNs)
2024-05-14 12:30 - 13:30
How to perform an effective appraisal training for GPNs and anyone in a clinical role within Primary Care hosted on MS Teams.
This one hour lunch and learn session explores appraisal techniques from identifying the framework to be reviewed to the logistics of achieving a motivating and effective appraisal

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Learning Disability Awareness and AHC’s: A Whole Practice Approach
2024-05-14 12:30 - 14:00
Who should attend:
Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks.

Description of training:

Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD
Overview of LD inclusion tool to identify patients, when and how to use
Overview of LeDeR – purpose and statistics of preventable deaths in PWLD
Importance of Annual Health Checks and common health issues in PWLD
Mental Capacity in relation to healthcare for PWLD
Barriers to accessing equitable healthcare for PWLD
AHC and health action plans – what should be considered, how to develop an effective HAP
Effective strategies to support successful AHC’s
Service aims and objectives of the Health Facilitation Team to support GP practices
Learning Disability Champion proposal
Video’s from PWLD – explanation of their experiences of health checks

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

NHS Resolution NW Primary care | Dispelling the myth-towards safer practice
2024-05-15 13:00 - 14:00
The second in a series of four events to support NW primary care practitioners with safe practice & knowledge of the GP indemnity scheme.

NHS Resolution’s Safety and Learning team in collaboration with the NW panel law firms, are hosting a virtual forum series on learning from claims to promote reflection and improve patient care.
The purpose is to raise awareness of the support offered by NHS Resolution and as your General Practice indemnifier along with the North West panel firms; Weightmans, Hempsons and Hill Dickinson. This will be of interest to both clinical and non-clinical staff involved in patient care across primary and urgent care .
The format is interactive, with presentations followed by questions and panel discussion.
Session 2: Helping general practice manage and learn from claims part 1
Event programme:

Exploration through the use of an illustrative case study
Q&A panel discussion

Contributors:
• Chris Dexter – Partner | Weightmans
• Alison Brennan- Principal associate |NHS Resolution

The event will be recorded with slides made available on the NHS Resolution website. Continue to register or follow NHS Resolution on Linkedin to be notified when the recording has been published.

Conflict resolution and de-escalation (Non-Clinical)
2024-05-15 14:00 - 15:30
This session provides the tools to tackle conflict and to de-escalate situations in the workplace.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Learning Environment Educator Development and Update Workshops
2024-05-16 12:00 - 13:30
This workshop is for all Educators who support pre-registration learners, Allied Health Professionals, Physician Associates, General Practitioners, NMC Assessors and Supervisors.
This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.

You will receive an email prior to the workshop with the required pre-reading attached for this session.
You can also find the pre-reading here: https://lscthub.co.uk/learning-environment-educator-development-workshop/

You will receive a certificate post-training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Introduction to Immunisation and Vaccinations Training (Foundation)
2024-05-20 - 2024-05-21
PLEASE NOTE DAY 1 IS TO COMPLETE ALL ELEARNING ELEMENTS PRIOR TO DAY 2.
Day 2 will be virtually on MS Teams.

The Immunisation and Vaccination Foundation is a blended learning programme.
This training includes NHS Travel Vaccine schedules.
This is for those new to providing Immunisation and Vaccinations
This course does not cover anaphylaxis or basic life support. This must be completed separately.

In line with the Public Health England (2018) Minimum Standards and Core Curriculum for Immunisation Training for Registered Healthcare Practitioners, we have developed a blended approach of both an e-learning and a face-to-face taught course which previously consisted of two full taught days. Those new to immunisation are required to receive comprehensive foundation immunisation training.
The programme website is:– https://www.e-lfh.org.uk/programmes/immunisation/
The programme is free to access just register to use the e-lfh portal.
Delegates will be expected to complete a questionnaire post-session in order to receive a certificate of completion.
The course is designed around the updated National Minimum Standards and the competency assessment tool which must be undertaken in clinical practice following completion of the workshop. Please see the link below for a copy of the competency assessment tool for registered practitioners:
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.
RCN Immunisation knowledge and skills competence assessment tool: https://www.rcn.org.uk/professional-development/publications/pdf-006943

Having effective wellbeing conversations training
2024-05-21 09:00 - 10:30
The NHS People Plan sets out the ambition that every member of the NHS should have a health and wellbeing conversation with their line manager or a peer.
As part of this conversation, line managers will be expected to discuss an individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.
This training will enable you to:

Have a supportive conversation with colleagues
Support colleagues with their health and wellbeing
Signpost to appropriate support

Email ambreen.bhatti@nhs.net or Teams message to book a place.

Clinical Skills Practice Workshop - Preston
2024-05-21 10:00 - 13:00
Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!
Location: Fatima Health Centre, 228 Garstang Rd, Fulwood, Preston PR2 9QB (1st Floor)
New for 2024! We have added some extra skills onto our sessions to broaden the experience on attending!
Available at all clinical skills workshops across Lancashire and South Cumbria are:

Practice taking a smear

Manual blood pressures plus looking at normal parameters and targets

Injection Technique

Venepuncture

Inhaler technique

Peak flow technique

Blood oxygen levels using a pulse oximeter

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!
We have equipment available in the workshops to enable you to practice your skills and get hands-on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.

Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.

Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands-on and have a play with the mannequins to help improve your practice!

Non-Medical Prescribing (NMP): Education & Training Session
2024-05-21 12:00 - 12:30
Topic: Depression & Anxiety Management in Primary Care
Presenter(s): TBC
The ICB NMP Leads and L&SC PCTH are pleased to share with you a 12-month Education and Training programme. The programme is to support Non-Medical Prescribers in key topic/therapeutic areas and encourage peer discussions and networking.
The bitesize education and training sessions will be held for 30 minutes via Microsoft Teams, every third Tuesday of the month between 12noon and 12.30pm.
The following link can be used to access the online sessions and a timetable of sessions programmed in for the first six months can be found (see doc)
To access the sessions please: Click here to join the meeting
Non-Medical Prescribing Education and Training Sessions Timetable

Non clinical skills training Perfecting interview techniques and how to get the most out of recruitment (GPNs)
2024-05-21 12:30 - 13:30
Perfecting interview techniques and how to get the most out of recruitment training for GPNs and anyone in a clinical role within Primary Care hosted on MS Teams.
This one hour lunch and learn session explores the most effective ways to recruit and develops interviewing skills and techniques to maximise the success of recruitment.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Quality Improvement and change management (Non-Clinical)
2024-05-21 14:00 - 15:30
This session explores quality improvement methods and techniques including PDSA cycles and change management theories and strategies.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

REACT mental health conversations (mental health first aid) training
2024-05-22 09:00 - 10:00
People with management, supervisory and supportive roles can have a significantly positive (or negative) impact on the mental wellbeing of the people in their teams and communities.
REACT mental health conversation training equips NHS managers, supervisors and those with caring responsibilities for NHS people to confidently hold supportive and compassionate mental health and wellbeing conversations.
This training will enable you to:

Identify people in your team or community who may be struggling with their mental health
Initiate a supportive wellbeing conversation
Confidently hold the conversation using active listening skills
Signpost to appropriate support.

Email ambreen.bhatti@nhs.net or Teams message to book a place.

Phlebotomy/Venepuncture Training - Irwell Medical Centre
2024-05-22 09:15 - 16:30
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods.
This is ideal for staff who are looking to improve their skills in venepuncture.
Location: Irwell Medical Centre , Rochdale Road, Bacup, OL13 9NR

The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.
Please note: This course contains a full practical (face-to-face) session.

You will receive a certificate post-training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.

By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

ACP Forum
2024-05-22 12:00 - 13:00
Want an update on ACP developments in your Lancashire and South Cumbria region and a place to share your ideas with ACP peers?
Save the date! Join our ACP forum!
Speaker: Stephen Sandford
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Handling Difficult Conversations Training
2024-05-22 12:00 - 13:00
This one hour session will cover compassion, compassion fatigue, listening skills, how to de-escalate a situation with helpful language, fast and slow thinking.
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and the ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Chaperoning Training (non-clinical staff)
2024-05-23 09:15 - 12:15
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.
OVERVIEW
The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances.
We then go on to examine the roles and responsibilities of chaperones, including developing their knowledge as to an extended definition of intimate examinations, where to stand, what to say and do.
We also discuss what information should be reported after a chaperoning consultation and their role in the event of a complaint being made.
AIMS

Clarifying definitions
The concept of ‘intimacy’
Roles and responsibilities of the partners and the chaperone
What the chaperone should be looking for whilst present
Issues of consent: when and how it should be gained
Risk areas in conducting intimate examinations
Challenges to the gmcs ‘same sex chaperone’ guidance,
The themes to be addressed in a practice chaperone policy
Reporting concerns
Providing a chaperoning policy

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff
WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)
HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.
By signing up you agree for your information to be stored and shared by the Training hub, with the Training Provider and with NHSE and ICB, for the delivery of this training, monitoring, reporting and certification purposes only.

Success with Apprenticeships Webinar Series - Finding the right apprentice for your business
2024-05-23 11:00 - 11:30
Success with Apprenticeships Webinar Series
The Department for Education has launched its latest series of apprenticeship webinars that support SMEs to deliver successful apprenticeships. Employers will hear from other employers as they share their invaluable experiences, advice and guidance to support businesses on their apprenticeship journey. Webinars are around 30 minutes.
Each webinar has a separate registration page, please make sure to register for each webinar you’d like to attend.
