Health Coaching – Face to Face
2023-11-13 - 2023-11-14
Follow this link for further 2-Day Core Skills Health Coaching Courses that we are offering free of charge to all Lancs & S Cumbria colleagues in November & December 2023, who have not already attended a 2-Day HC Course previously.

The 2-day face to face programme is designed to support practitioners from all health, care, community and voluntary sectors to learn how to use health coaching effectively in their current roles when speaking to patients/clients.
Health Coaching will give you the opportunity to build on the many skills you already possess and learn how a health coaching approach can very usefully support your work.

Please fill out the application form in full (stating your chosen co-hort dates) and send to workforcetraining@activelancashire.org.uk , so that we can register you on your chosen dates. (Please note registrations are on a first come, first serve basis)
Once registered, you will receive a confirmation e-mail.
Once all places have been filled on a course, a follow-up e-mail will be sent to you. This will provide you with further course details/materials in preparation for your course.

High Performance Leadership Training
2023-11-13 09:30 - 16:00 UTC
High Performance Leadership Training with IHSCM

Available to Managers and Leaders in Social Care working within the Lancashire and South Cumbria postcodes only:
This free to access High Performance Leadership training is being run by Adam Purnell MIHSCM, who is the Director of Social Care for the Institute of Health and Social Care Management (IHSCM)

Subjects covered

Values Principles & Ethics
Why engagement matters
Trust & Performance
Coaching as a super-power
The power of positive language
Goals and Goals setting
TNT and 3 Rings

Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net

Wellbeing Conversations Training
2023-11-13 12:00 - 13:00 UTC
Join us for Wellbeing Conversations Training!
What is a wellbeing conversation?
The NHS People Plan 2020-21 sets out an ambition: “From September 2020, every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within an appraisal, job plan or one-to-one line management discussion, and should be reviewed at least annually. As part of this conversation, line managers will be expected to discuss the individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.”

Vision for the wellbeing conversations
Health and wellbeing conversations are intended to be regular, supportive, coaching-style one to one conversations that focus on the wellbeing of our NHS people.
By encouraging organisations to embed wellbeing conversations across their system, we aim to create cultures where people feel heard and valued, and in which diversity is respected. This should, in turn, encourage us all to pass care and compassion on to each other, to patients and to our families.
Wellbeing conversations should consider the whole wellbeing of an individual (e.g. physical, mental, emotional, social, financial, lifestyle, safety) and identify areas where the individual may need support, signpost them to that support, and regularly monitor their wellbeing over time.

Wellbeing Conversations Training
2023-11-13 12:00 - 13:30 UTC
Managers and Leaders: Join us for a L&SC PCTH Wellbeing Conversation Session!

What is a wellbeing conversation?
The NHS People Plan 2020-21 sets out an ambition: “From September 2020, every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within an appraisal, job plan or one-to-one line management discussion, and should be reviewed at least annually. As part of this conversation, line managers will be expected to discuss the individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.”

Vision for the wellbeing conversations
Health and wellbeing conversations are intended to be regular, supportive, coaching-style one to one conversations that focus on the wellbeing of our NHS people.
By encouraging organisations to embed wellbeing conversations across their system, we aim to create cultures where people feel heard and valued, and in which diversity is respected. This should, in turn, encourage us all to pass care and compassion on to each other, to patients and to our families.
Wellbeing conversations should consider the whole wellbeing of an individual (e.g. physical, mental, emotional, social, financial, lifestyle, safety) and identify areas where the individual may need support, signpost them to that support, and regularly monitor their wellbeing over time.

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and by the Training hub and shared with NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Legal issues - CPD Training for ACPs
2023-11-13 12:30 - 13:30 UTC
Teams link for this event: https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjBlMWMxY2EtMmY2Mi00YThmLWJlZDEtMjczZTFhY2RkMDVh%40thread.v2/0?context=%7b%22Tid%22%3a%2290a86382-fc9f-459c-b91a-9852fb08b2cd%22%2c%22Oid%22%3a%222af31166-bf21-4140-a466-7ffc7eddbe12%22%7d
Advanced Practitioner Pillar: Clinical Practice

Conflict resolution and de-escalation
2023-11-14 09:30 - 10:30, 2023-11-14 12:00 - 13:00, 2023-11-21 09:00 - 10:00, 2023-11-21 15:00 - 16:00 UTC
This one hour session provides the tools to tackle conflict and to de-escalate situations in the workplace​
This is a fully interactive session- please ensure you have a camera and microphone
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you are no longer able to attend, please cancel your place via Eventbrite.
If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Non-Medical Prescribing Webinar: Prescribing Data Reports – Art of the possible!
2023-11-14 11:30 - 12:30 (Europe/London)
Following the success of the first Non-Medical Prescribing (NMP) Webinar that was held in June this year, NHSE are pleased to inform you that the ICB Non-Medical Prescribing Leads will be hosting a second webinar on 14th November between 11.30am – 12.30pm.

The theme of the event will be: Prescribing Data Reports – Art of the possible!
The webinar will go through how a Non-Medical Prescriber can use their quarterly prescribing data reports to undertake reflective practice and identify gaps in knowledge, as well as support personal development so that Non-Medical Prescribers can enhance the quality of their prescribing practice and make prescribing practices as safe as possible.
The event will include the following topics:

Prescribing data reports: benefits and what the reports show.
How reports are screened and circulated.

How a non-medical prescriber can use the reports – with a focus on reflective practice.
Prescribing Safely & Confidently – Hints and Tips.

The webinar is intended for Non-Medical Prescribers working in/employed by General Practice across Lancashire and South Cumbria, but is also open to Practice Managers and Clinical Supervisors.

The following link can be used to join the webinar on the 14th November 2023: Click here to join the meeting. Please note: Registration is not required. Attendees can join the meeting on the day by clicking on the above link

Learning Disability Awareness and AHC’s: A Whole Practice Approach
2023-11-14 12:30 - 14:00 UTC
Who should attend:
Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks.
Description of training:

Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD
Overview of LD inclusion tool to identify patients, when and how to use
Overview of LeDeR – purpose and statistics of preventable deaths in PWLD
Importance of Annual Health Checks and common health issues in PWLD
Mental Capacity in relation to healthcare for PWLD
Barriers to accessing equitable healthcare for PWLD
AHC and health action plans – what should be considered, how to develop an effective HAP
Effective strategies to support successful AHC’s
Service aims and objectives of the Health Facilitation Team to support GP practices
Learning Disability Champion proposal
Video’s from PWLD – explanation of their experiences of health checks

Please ensure you have access to a camera and microphone to join the meeting.

Wellbeing Guardian and Senior Executive Leaders – Community Conversations Session
2023-11-14 13:30 - 15:00 UTC
What is this session?
Community conversations are a virtual action learning style session to provide a space for peer support and for wellbeing guardian or a senior executive leader supporting the health and wellbeing agenda to share their lived experience. This is an opportunity to influence national policy and strategic direction.
Who for?
These sessions are available to all Wellbeing Guardians and the senior organisational leaders who support them.
When?
Below are the planned dates for the Community Conversations for 2023/24.
Save the date – Community Conversations 2023/24

Tues 15 Aug 2023, 1:30 – 3pm
Tues 14 Nov 2023, 1:30 – 3pm
Tues 13 Feb 2024, 1:30 – 3pm

How to register?
To reserve your place at any of the community conversation sessions please email growing.ohwb@nhs.net stating which date’s you wish to attend.

Chaperoning Training
2023-11-15 09:30 - 12:30 (Europe/London)
The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances.

Please note registration closes 3 days before session date.

Mental Health Awareness Training: Promoting Wellbeing
2023-11-15 13:00 - 14:00 (Europe/London)
Training for all staff working in primary care: Module 1 – Promoting wellbeing

Learning outcomes
By the end of this training the participant will:

Understand the factors which contribute to wellbeing
Know how wellbeing can be measured
Be aware of the steps to maintain wellbeing
Understand how stress and distress can affect wellbeing • Recognise stress and distress
Be able to proactively help people to maintain their wellbeing

Excellent Customer Care Training
2023-11-16 09:00 - 12:00 (Europe/London)
Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient.

AIMS

Defining excellent customer care
Why first impressions are so critical
Understanding why patients demand and don’t ask
Understand why we feel challenged by ‘unreasonable’ expectations from patients
How empathy affects our reactions and how to become more empathetic in challenging conversations
Creating more effective team approaches to dealing with challenging patients
Managing anger and complaints more effectively.
Managing queues more effectively
Reducing abuse on the phone

For non-clinical staff only.

Immunisation and Vaccination Annual Update Training
2023-11-16 09:30 - 13:30 (Europe/London)
Please note this training will be on virtually on MS Teams.
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information.
This training includes NHS Travel Vaccine schedules
This course is not suitable as a foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool. Please see the link below for a copy of the competency assessment tool for registered practitioners:
https://www.rcn.org.uk/professional-development/publications/pdf-006943
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Correspondence Management Workshop - Level 3
2023-11-16 09:30 - 16:30 (Europe/London)
Workshop Objective
This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone.
It requires support staff to have the requisite skills and confidence to consistently make safe and informed decisions about how to code a letter and its contents in the patient record, how to use an approved protocol for deciding which letters need to be sent to a GP and with what level of urgency, and when to ask for help.

AIM – Level 3
By the end of this workshop delegates will have both consolidated their learning from previous workshops and also grown their understanding of the importance, for patient safety ,of both working to protocols and learning from experience. Delegates will not only have time to learn, share and reflect but will also develop a personal action plan and some simple templates
Level 3 incorporates an online assessment for each candidate taken in their own time at the practice.
The topics that will be covered include;

Welcome, introductions and objectives
What are we doing now ?
What is the required change ?
What is our route map ?
How to do this safely?
Managing potential risk – a 5 stage approach
The importance of Clinical Governance
GP Champion
Medico-legal considerations
How to work effectively and efficiently
The importance of protocols
What are they ?
What makes a good, safe, effective protocol ?
Knowing your limitations
Reviewing a simple protocol
The Importance of the audit cycle/feedback cycle
Who is responsible for what ?
Compliance with CQC’s 5 key questions
Learning from experience and the the PDSA cycle
Action Plan

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff

WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
Full day (9:30-16:30) Virtual

HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.

Leading Anchor Organisations Workshop 3: The best job for the person – inclusive workforce and employment interventions
2023-11-16 12:30 - 13:30 (Europe/London)
Thursday 30th November 12:30pm – 13:30pm: Book your place
Led by Tom Lloyd Goodwin – Director of Policy and Practice at CLES
Public land should be more than just a commodity. Wherever possible, it should be used to drive social, economic and environmental value and address the wider determinants of health. Nevertheless, land usage and disposal in an NHS context is heavily centralised which presents challenges for the progressive use of land and estates – particularly surplus land. Can we develop local progressive estates strategies? Some places are doing it? What is the art of the possible here?

Train The Trainer - Modern Slavery & Human Trafficking Awareness (in person)
2023-11-16 14:00 - 16:00 UTC
Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:
Session Aims:To raise awareness in the care sector of Modern Slavery & Human Trafficking and understand your role and responsibilities in tackling modern slavery

To understand how you can contribute to fighting modern slavery in the UK
To understand what support is available for modern slavery victims

Method of learning: In person (Shout Connect Meeting & Coworking Space Navigation Way #Unit 2 Ashton-on-Ribble PR2 2YF)
The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.
Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscsocialcare@nhs.net
No other participants can take part unless they are registered.
Whilst we understand it is not always possible it is preferred that each student is online on their own device, however if this is not possible and there is more than one person sharing the screen, then they must all make themselves aware to the tutor, as we are able to issue any certificates of completion if we do not have the details of all those on the training.
If those attending do not give the tutor their name, their place of work and their job role, then we will not be able to issue certificates to that person.

Palliative and end of life education sessions - Recognising dying and advance care planning
2023-11-16 17:30 - 18:30 (Europe/London)
St Catherine’s community team have planned some evening education sessions on palliative and end of life care which will be delivered on a rolling programme via MS teams. The next two sessions will cover recognising dying and advance care planning and symptom management at end of life. All are welcome but the sessions will be particularly aimed at GPs and ACPs.
You are welcome to just attend on the teams link below but please email janette.sherrington@stcatherines.co.uk if you would like to register for a CPD certificate and to receive a calendar invite.
Dr K Baron Palliative Medicine Consultant

Collaborative Masterclass – Hewitt Review: leveraging opportunities within Intergrated Care Systems
2023-11-17 09:00 - 12:00 (Europe/London)
About the Event
By commissioning the Hewitt Review, the government has shown commitment towards empowering ICSs and local leaders to work together to ‘improve outcomes for their populations’. This event will consider the developments within the ICS landscape 6 months on and how systems are driving forward change and integration.
System Leaders will give a 10 minute presentation setting the context for their system / perspective and we will then host a roundtable discussion based on 4 questions and questions from the audience. The event aims provide a safe, reflective space for recognised leaders to share their stories of what they have learnt as they try to lead across systems and improve population health outcomes, transform health and care services, reduce health inequalities and create the best value for public funds.
Learning Outcomes
By the end of the masterclass you will:

Have more knowledge and understanding of the issues and the challenges
Gained clarification of the cultural and leadership shift necessary for change
Be able to reflect on the different stories from different leaders/systems and translate that learning for
your own role

Book your place

Health Coaching – Face to Face Preston Day 2
2023-11-20

Learning Environment Educator Development and Update Workshops
2023-11-20 12:00 - 13:00 UTC
This workshop is for all Educators who support pre-registration learners, Allied Health Professional, Physician Associates, General Practitioners, NMC Assessors and Supervisors

This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.

You will receive an email prior to the workshop with the required pre reading attached for this session.

You can also find the pre-reading here: https://lscthub.co.uk/learning-environment-educator-development-workshop/

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

By signing up you agree for your information to be stored and by the Training hub and shared with the Trainer, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Youth Mental Health First Aid Online - x 4 dates
2023-11-20 13:30 - 16:00 (Europe/London)
Youth Mental Health First Aid Online

20th,21st,23rd,24th November
13:30 – 16:00
Online 4 x afternoons total plus individual learning

Learners must be 16 years and over to attend. To be eligible for a FREE placement, you must live/work/study/volunteer within the Lancashire County Council border. Excluding Blackpool and Blackburn with Darwen.
Complete the attached form to apply: Placement Request Form All Courses

Preceptorship Webinar
2023-11-20 14:00 - 14:30 (Europe/London)
The webinar will include:

Introduction to the L&SC PCTH Legacy Mentor
National Preceptorship Programme and Principles
Information about the Preceptorship Programme
Preceptorship Programme for Preceptees
Development and training of Preceptors
Questions and answers

This webinar will be recorded. Please let us know if this causes a problem for you.
If you have booked a place on this event, please ensure you attend.
Webinar Preceptorship Flyer (2)
If you are no longer able to attend, please cancel your place on Eventbrite. If you are struggling with booking or cancelling a place, please contact us on mbpcc.lscthub@nhs.net

Medicines Management
2023-11-21 12:30 - 15:30 UTC
Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:
Session Aims:
The purpose of this session is to develop the skills and knowledge of HCA’s in the correct use of medication, how to ensure it is safely managed stored, administered and recorded effectively.
Learning Outcomes:

• How to administer medicines in a systematic way to reduce the risk of errors
• How to give medicines in a person-centred way
• Explain why mistakes happen and how to minimise the chances of them occurring
• How to administer tablets, liquids, creams, inhalers, patches, and eye drops
• How to record when medication is administered to an individual using service specific documentation here possible

Method of learning Microsoft Teams 3 hours
The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.
Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscsocialcare@nhs.net
No other participants can take part unless they are registered.
Whilst we understand it is not always possible it is preferred that each student is online on their own device, however if this is not possible and there is more than one person sharing the screen, then they must all make themselves aware to the tutor, as we are able to issue any certificates of completion if we do not have the details of all those on the training.
If those attending do not give the tutor their name, their place of work and their job role, then we will not be able to issue certificates to that person.

Primary Care Drop-in session - Workforce development support
2023-11-22 09:30 - 10:00 (Europe/London)
For PCN and Practice Managers/Clinical Directors/GPs/all PCN and practice staff who support the recruitment and retention of their teams
Have a question about ARRS roles? Need support with workforce planning or staff development? Looking for opportunities to share your job vacancies? Interested in job matching services and linking in with local job seekers? Your local PCN Workforce Development Managers are here to help!

PAM (Patient Activation Measure) Workshop
2023-11-22 09:30 - 12:00 (Europe/London)
What is the Patient Activation Measure (PAM)
PAM Training Application Form 2023

safeTALK - Free suicide alertness training - Colne
2023-11-23 09:30 - 13:00 (Europe/London)
The course is a 3 ½ hour face to face training session in PAC’s training room in Colne.
Most people with thoughts of suicide don’t want to die—instead, they are looking for a way to work through the pain in their lives. Through their words and actions, they usually invite others to help them in making a choice for life. safeTALK teaches participants to recognise these invitations, engage with the person with thoughts of suicide, and connect them with resources to help them be safer from suicide.
½ Day Course
2 Rigby Street Colne
Learners must be 16 years and over to attend. To be eligible for a FREE placement, you must live/work/study/volunteer within the Lancashire County Council border. Excluding Blackpool and Blackburn with Darwen.
Contact martin.furber@P-A-C.org.uk to book.

How to perform an effective appraisal
2023-11-27 09:30 - 10:00 UTC
This one hour session looks at the key points to performing an effective appraisal
This is a fully interactive session- please ensure you have a camera and microphone
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you are no longer able to attend, please cancel your place via Eventbrite.
If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
