Lancashire and South Cumbria Training Hub

Succession planning introduction and overview of tools available for PCNs and Practices
2023-08-23 15:00 - 15:30 UTC
A webinar hosted by the PCN Workforce Development Managers team to support practices with succession planning in which ICB templates will be shared and discussed.

Immunisation and Vaccination Annual Update Training
2023-08-24 09:30 - 13:30 UTC
Please note this training will be on virtually on MS Teams.
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information.

This course is not suitable as a foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool. Please see the link below for a copy of the competency assessment tool for registered practitioners:
https://www.rcn.org.uk/professional-development/publications/pdf-006943

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Primary Care Drop-in session - Workforce development support
2023-08-24 13:00 - 13:30 UTC
For PCN and Practice Managers/Clinical Directors/GPs/all PCN and practice staff who support the recruitment and retention of their teams
Have a question about ARRS roles? Need support with workforce planning or staff development? Looking for opportunities to share your job vacancies? Interested in job matching services and linking in with local job seekers? Your local PCN Workforce Development Managers are here to help!

Asthma Educational Session
2023-08-24 14:00 - 15:30 UTC
Introducing the National Bundle of Asthma Care for CYP (children and young people)
Hosted by Claire Utterly (Senior Specialist Asthma Nurse Practitioner for Children and Young People) and Georgina Foulds (Specialist Asthma Nurse Practitioner for Children and Young People)
Click here for online learning modules on this topic.

Sharing best practice: Make Every Contact Count (MECC) and Transition to Practice for pre-registered learners at T&G ICFT
2023-08-31 12:00 - 13:00 UTC
In this webinar colleagues from Tameside and Glossop Integrated Care NHS Foundation Trust will be showcasing best practice in terms of their Make Every Contact Count (MECC) and Transition to Practice interventions for pre-registered learners.

Make Every Contact Count (MECC) enables the delivery of concise mental health and wellbeing information and encourages individuals to be more confident to engage in conversations about their health and the health of others. The MECC approach recognises that staff who have significant contact with others are ideally placed to support their own health and wellbeing as well as that of other individuals.
Transition to Practice sessions allow an easier transition from being a learner to becoming a qualified member of staff. The aim is to alleviate the learners’ anxiety and to provide them with more information to become more confident

Click here to register for this webinar

Workplace Health Champion Training (West Lancs) - 3 days
2023-09-01
Location: Cedar Suite, West Lancs Investment Centre, White Moss Business Park, Skelmersdale, WN8 9TG
Dates:

Day 1: 1st Sept 2023
Day 2: 8th Sept 2023
Day 3: 22nd Sept 2023

This training is for anyone interested in Health and Wellbeing, who can act as an advocate within their workplace.
Please note registration closes 1 week before first date.
Level 3 Award in Skills for Workplace Health Champions
The Level 3 course provides a deeper understanding of the practicalities of the role and includes an assessment. The first day of Level 3 course covers all of the Level 2 content.
If you wish to complete Level 2 only, you only need to attend day 1. If you wish to complete level 3, you must attend all 3 dates. Please ensure you state this when signing up.
After this course you will:

Understand different mental health conditions and how to identify them in the workplace
Understand the importance of healthy eating and consider this in the context of the workplace
Demonstrate how to conduct research and gather insight into the needs of the workforce relating to sports or physical activity
Plan and run a workplace health campaign
Understand the elements of health and safety needed whilst planning a sport/physical activity session
Facilitate a sport or physical activity session

Following the course, you will receive:

A pin badge and a fully-accredited certificate within four weeks of the last day of the course
A copy of the presentation and a resource booklet which includes useful links to further information covered in the course.

You will also have access to:

Monthly ‘drop-in-clinics’, which will support and guide you in putting your role into practice
A Facebook group with other Workplace Health Champions, in which there will be competitions, updates and sharing of good news stories from across the programme
A broader package of training to complement your role, including refresher training, mental health, safeguarding etc.
Quarterly webinars which offer discussions and information on key topics you may be experiencing as part of the role

You will be contacted by the training provider to give further information. As the course is fully funded by the European Social Fund, you will be asked to complete some online forms in order to check eligibility. These forms should only take no longer than10 minutes to complete. The provider will also require some evidence of employment and proof to live and work in the UK.

Workplace Health Champion Training (Fylde) - 3 days
2023-09-04
Location:Fylde Rugby Club : details TBC
Dates:

Day 1: 4th Sept 2023
Day 2: 18th Sept 2023
Day 3: 25th Sept 2023

This training is for anyone interested in Health and Wellbeing, who can act as an advocate within their workplace.
Please note registration closes 1 week before first date.
Level 3 Award in Skills for Workplace Health Champions
The Level 3 course provides a deeper understanding of the practicalities of the role and includes an assessment. The first day of Level 3 course covers all of the Level 2 content.
If you wish to complete Level 2 only, you only need to attend day 1. If you wish to complete level 3, you must attend all 3 dates. Please ensure you state this when signing up.
After this course you will:

Understand different mental health conditions and how to identify them in the workplace
Understand the importance of healthy eating and consider this in the context of the workplace
Demonstrate how to conduct research and gather insight into the needs of the workforce relating to sports or physical activity
Plan and run a workplace health campaign
Understand the elements of health and safety needed whilst planning a sport/physical activity session
Facilitate a sport or physical activity session

Following the course, you will receive:

A pin badge and a fully-accredited certificate within four weeks of the last day of the course
A copy of the presentation and a resource booklet which includes useful links to further information covered in the course.

You will also have access to:

Monthly ‘drop-in-clinics’, which will support and guide you in putting your role into practice
A Facebook group with other Workplace Health Champions, in which there will be competitions, updates and sharing of good news stories from across the programme
A broader package of training to complement your role, including refresher training, mental health, safeguarding etc.
Quarterly webinars which offer discussions and information on key topics you may be experiencing as part of the role

You will be contacted by the training provider to give further information. As the course is fully funded by the European Social Fund, you will be asked to complete some online forms in order to check eligibility. These forms should only take no longer than10 minutes to complete. The provider will also require some evidence of employment and proof to live and work in the UK.

Prescribing safety - CPD Training for ACPs
2023-09-04 12:30 - 13:30 UTC
Speaker: Victoria Heald – Deputy Trust Lead & NMP Lead, LTHTR.
Advanced Practitioner Pillar: Clinical Practice.
Teams link for this event: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZTI5ZDAyNWEtNmY5Yy00MDEzLTg5NWQtMDBmMDY4M2YxOWNk%40thread.v2/0?context=%7b%22Tid%22%3a%2290a86382-fc9f-459c-b91a-9852fb08b2cd%22%2c%22Oid%22%3a%222af31166-bf21-4140-a466-7ffc7eddbe12%22%7d

Mental Health Practitioner Forum
2023-09-04 13:00 - 15:00 UTC
Want an update on Mental Health Practitioner developments in your Lancashire and South Cumbria region and a place to share your ideas with MHP peers ?
This is a shared ownership forum for Primary Care MHP’s to access peer support, supervision, CPD, training and discussion of best practice updates.
Focus: Dementia/memory assessment in primary care
CPD session with guest speaker, Danielle Bradley, Mental Health ACP (MAS), to include:

Memory Assessment
Associated Mental Health Conditions
Requirements for onward referral
Medications used in dementia

Save the date! Join our MHP forum!

Venepuncture Training with UCLan - AM
2023-09-05 08:30 - 12:15, 2023-09-06 08:30 - 12:15 UTC
Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:
Session Aims:
This venepuncture training course is aimed at Social Care staff, specifically registered nurses, carers and support workers who’s role include taking bloods.
This is ideal for staff who are looking to improve their skills in venepuncture.
The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.
Please note: This course contains a full practical (face to face) session.
Training includes but is not limited to:

Identify the suitable veins for Venepuncture
Identify the indications and contraindications for both the practitioner and the patient
To discuss the equipment used for performing Venepuncture
To be made aware of the full procedure and raise awareness for potential policy variations
To provide simulated practise in a controlled environment to help develop Venepuncture skills
To consider Venepuncture from patients point of view

Method of learning In Person 3 hours 45 mins
Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscsocialcare@nhs.net
No other participants can take part unless they are registered.

Essential Care Navigation
2023-09-05 09:30 - 12:30 UTC
OVERVIEW
With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff will need to learn a range of skills in holding these conversations and dealing with the challenges of patient expectation and behaviour.
This Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs.

AIMS

What is care navigation?
Why is care navigation essential in taking primary care forward?
Recognising the care navigation we are already doing.
Understanding that signposting is not triage
Tips to ensure that patients have confidence in the process
Supporting patients who are reluctant to not see a GP
Managing aggression and frustration
Minimising abuse
Developing self-confidence in the role

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff

Health & Wellbeing Webinar: 5 ways to wellbeing
2023-09-05 10:00 - 11:00 UTC
Come along and learn about the 5 ways to wellbeing and how to create your own toolkit.
NHS supports the evidenced based 5 ways to improve mental health and wellbeing

Connect. Feeling close to, and valued by, other people
Be Active
Take Notice. Being aware of what is taking place in the present
Learn
Give

Northwest Multi-Professional Preceptorship Community of Practice Group
2023-09-05 10:00 - 12:00 UTC

Primary Care Roles: Apprenticeship Resource Launch
2023-09-05 10:30 - 11:30 UTC
NHSE NW Widening Participation, Careers and Apprenticeships team would like to invite all to the launch of their Primary Care Apprenticeship Resource. The interactive resource explores different apprenticeship pathways available within Primary Care. It showcases 22 apprenticeships approved for delivery within GP practices, dental practices, optical services and pharmacies (preview here: HTTPS://FANCIFICATION.COM/RPCC-09/). More details and webinar booking instructions are found here

Asthma Educational Session
2023-09-05 12:30 - 14:00 UTC
Introducing the National Bundle of Asthma Care for CYP (children and young people)
Hosted by Claire Utterly (Senior Specialist Asthma Nurse Practitioner for Children and Young People) and Georgina Foulds(Specialist Asthma Nurse Practitioner for Children and Young People)
Click here for online learning modules on this topic.

Stroke Patient Experience Measures (PREMs) Survey 22/23 - National Findings Launch Webinar
2023-09-05 12:30 - 14:30 UTC
This live webinar will be hosted by Juliet Bouverie OBE, Stroke Association CEO, and Dr Deb Lowe, National Clinical Director for Stroke Medicine, NHS England.
There will be contributions from the PREMs Project Team; Dr Rebecca Fisher, Jan Beaumont and Kate Yearsley
Also, from stroke survivor Matt Crowder and representatives of the PREMs Advisory Group.
Highlights;

Celebrating the success of this pilot and recognising the involvement of the whole stroke community
Hearing from stroke survivors – what this opportunity to amplify the patient’s voice means to them.
Presenting and understanding the findings around the themes;

Information and understanding
Support
Dignity and respect
Feeling involved in decisions

Enabling the stroke community to start quality improvement conversations along the whole stroke care pathway.
Panel Q&A

This event is relevant for all stakeholders including Trust CEOs, PREMS survey leads, clinical staff, Stroke Association service delivery staff, ISDN’s, ICS’s.

This webinar will be recorded and available on FutureNHS

If you have any questions, you can contact us at; systemspartnerships@stroke.org.uk

Registration closes at 5pm on Friday 1 September 2023

Venepuncture Training with UCLan - PM
2023-09-05 13:00 - 16:45, 2023-09-06 13:00 - 16:45 UTC

Reducing pressure on primary care and improving patient outcomes through proactive personalised care
2023-09-05 17:00 - 18:00 UTC
This webinar will support colleagues in primary care to understand how to implement personalised proactive care, using a targeted approach to reduce reliance on clinical input through improved biopsychosocial support. It will explain how to make best use of the skills and expertise of social prescribing link workers, health and wellbeing coaches and care co-ordinators to tackle population health needs. It will include examples from London and Dorset where primary care networks that are using targeted approaches to increase people’s ability to self manage and address their wider social and economic needs, reducing reliance on GP appointments.
The webinar will also highlight the proactive social prescribing service set out in the network contact DES, and the ongoing recruitment of social prescribing link workers, health and wellbeing coaches and care co-ordinators through the ARRS.
How to register
To attend, please ensure you register by 10am on Tuesday 5th September 2023.
The webinar will take place through MS Teams Live and all registered attendees will be emailed a joining link closer to the time of the event taking place. If you haven’t received your joining link, please first check your junk/spam folders as the email may end up there, before contacting us by email.
A recording of the webinar (and all previous webinars) will be available on Future NHS.
Please note: this is a closed webinar for those working in or with general practice. Please register using your official NHS or professional email address to help us to confirm your place.
Target Audience
GPs, practice managers, commissioners, and teams across primary care interested in learning about targeted approaches that can help ease pressure on clinicians and improve population health.
Questions about this event?
Name: Primary Care Comms Team
Email:england.pccomms@nhs.net

North West Wider Workforce Clinical Supervision Course (day 2)
2023-09-06 09:00 - 16:30 UTC
Please view the below flyer for full details
NWWW Clinical Supervisors Sep 2023 Flier

High Performance Leadership Training
2023-09-06 09:30 - 16:00 UTC
High Performance Leadership Training with IHSCM

Available to Managers and Leaders in Social Care working within the Lancashire and South Cumbria postcodes only:
This free to access High Performance Leadership training is being run by Adam Purnell MIHSCM, who is the Director of Social Care for the Institute of Health and Social Care Management (IHSCM)

Subjects covered

Values Principles & Ethics
Why engagement matters
Trust & Performance
Coaching as a super-power
The power of positive language
Goals and Goals setting
TNT and 3 Rings

Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net

Sustaining our health and care workforce
2023-09-06 09:30 - 16:30 UTC
NHSE’s third virtual workforce supply conference will take place on Wednesday 6 September 2023, bringing together professionals from the health and care sector, HR, workforce, education and organisational development.
The NHS Long Term Workforce Plan 2023 has been published and sets out a number of ambitions for the future of the NHS workforce. This conference aims to help employers start thinking about how they can work towards these goals and reaffirm that we are in this together. Our speakers will share a wealth of good practice to inspire you to better train, retain and reform your workforce.
Join us for a thought-provoking event featuring insightful presentations and panel discussions across a number of different topics:

Recruitment initiatives, from the international to the hyper-local.
The importance of apprenticeships to the health and care sector.
Work experience pathways and school engagement.
Allied health professional recruitment and retention.
New ways of working, system working and anchor institutions.
Widening participation by understanding your local communities.
Career development to aid retention of our workforce.

Organisations from across the system will be speaking on their initiatives to diversify their workforces and adopt new ways of working that meet the commitments of the NHS Long Term Workforce plan. There will be a focus on system working and how to encourage participation from local communities, bringing benefits to the wider community beyond health and care. We will also hear from those with lived experience of entering the health and care workforce from a variety of different backgrounds.
The conference offers attendees the opportunity to gain practical insights applicable to your organisation, the opportunity to network with colleagues from across the system, and an understanding of trends shaping the future of workforce supply so we hope to see you there.
Register for your place now using the booking form.

Psychological safety in primary care virtual forum
2023-09-06 12:30 - 14:00 UTC
Cost to attend: Free
Organiser: NHS Resolution
Event theme(s): Duty of candour, Patient safety
Event type: Webinar
NHS Resolution’s Safety and Learning team, are hosting a virtual forum on stress claims, findings and recommendations from the Being Fair 2 report on just culture. We will also hear about the experience and challenges of developing a general practice nurse legacy mentor programme from NHS Devon ICB as well as the benefit of creating psychological safety in primary care. The purpose is to raise awareness of the relationship between culture, staff experience and retention with practical examples and data to aid improvement in practice.
Psychological safety in primary care programme:

Summary findings and recommendations from the Being Fair 2 report
Stress claims
Just and learning culture charter
Developing a general practice nurse legacy mentor programme
The benefits of creating psychological safety
Q&A panel discussion

Contributors:

Naomi Assame – Head of Safety and Learning (NHS Resolution)
Sarah Hall – General practice nurse strategic lead (NHS Devon ICB)
Sarah Harris- Primary care development officer (NHS Devon ICB)
Janice Steed – Director (Steed Consulting)
Dr Anwar Khan – Senior Clinical Advisor for General Practice (NHS Resolution)
Samantha Thomas – National Safety and Learning Lead for General Practice (NHS Resolution)

The format is interactive, with delegate questions and panel discussion.

Influenza and Covid Update Training
2023-09-07 09:30 - 12:30 UTC
In line with the Public Health England, L&SC PCTH have developed a training session for the National Covid Vaccination Programme and National Influenza Flu Programme 2022-23 .

Sign up to this 3 hour virtual update available for all staff who are intending delivery of Flu and Covid vaccinations this year. This will include details of flu strains this year, the eligibility cohorts, administration and delivery of the vaccination.
It is optional to stay on at the end for an Anaphylaxis refresher (this Anaphylaxis refresher will not replace the usual update/e-learning you must complete).
For further government/NHS guidance, please visit our Covid Vaccination resources page here and our Influenza Vaccination resources page here.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Medicines Management
2023-09-07 09:30 - 12:30 UTC
Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:
Session Aims:
The purpose of this session is to develop the skills and knowledge of HCA’s in the correct use of medication, how to ensure it is safely managed stored, administered and recorded effectively.
Learning Outcomes:

• How to administer medicines in a systematic way to reduce the risk of errors
• How to give medicines in a person-centred way
• Explain why mistakes happen and how to minimise the chances of them occurring
• How to administer tablets, liquids, creams, inhalers, patches, and eye drops
• How to record when medication is administered to an individual using service specific documentation here possible

Method of learning Microsoft Teams 3 hours
The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.
Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscsocialcare@nhs.net
No other participants can take part unless they are registered.
Whilst we understand it is not always possible it is preferred that each student is online on their own device, however if this is not possible and there is more than one person sharing the screen, then they must all make themselves aware to the tutor, as we are able to issue any certificates of completion if we do not have the details of all those on the training.
If those attending do not give the tutor their name, their place of work and their job role, then we will not be able to issue certificates to that person.

Clinical Skills Practice Workshop - Darwen
2023-09-07 10:00 - 13:00 UTC
New for 2023 Lancashire and South Cumbria Training Hub are offering Clinical Skills Practice Workshops! Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!

Topics covered in the sessions are:

Venepuncture
Obtaining a Manual Blood pressure
Injection Technique
Cervical Sample Taking

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!

We have equipment available in the workshops to enable you to practice your skills and get hands on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.
– Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.
Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands on and have a play with the mannequins to help improve your practice!
If you have any additional needs or requirements to attend these sessions, then please contact the training hub on mbpcc.lscthub@nhs.net

Please ensure you bring your own lunch/snacks if required.

HEE e-portfolio and masters routes and the PCN DES requirements Webinar
2023-09-07 13:00 - 14:00 UTC
This webinar will provide an overview of the offers and routes for HEE e-portfolio and masters and the PCN DES requirements. With speakers Annabella Gloster (Regional Faculty Lead for Advancing Practice at NHSE) and Liz Reilly (Primary Care Training Programme Director at HEE)
We will hear feedback from First Contact Practitioner (Physiotherapist) Laura Abel and PCN Clinical Lead Katie Adamson-Benz.
There will be an opportunity and dedicated time for managers, advanced clinical practitioners and allied health professionals to ask any questions surrounding process support and development of these roles.
Please send any questions you may have initially to sara.baldwin1@nhs.net and we will start the Q&A with the common themes, to hopefully answer some of the most common questions from HEE panel.

Excellent Customer Care Training
2023-09-07 14:00 - 17:00 UTC
OVERVIEW

An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and patient. Our Excellent Customer Service course received national awareness having been discussed on BBC Breakfast News, Radio 5 Live and also in the Mail on Sunday. This course really makes a difference!

AIMS

Defining excellent customer care
Why first impressions are so critical
Understanding why patients demand and don’t ask
Understand why we feel challenged by ‘unreasonable’ expectations from patients
How empathy affects our reactions and how to become more empathetic in challenging conversations
Creating more effective team approaches to dealing with challenging patients
Managing anger and complaints more effectively.
Managing queues more effectively
Reducing abuse on the phone

WHO SHOULD ATTEND?

Non-Clinical Primary Care Staff

General Practice Webinar
2023-09-07 17:00 - 18:00 (Europe/London)
The next GP webinar will take place on Thursday 7th September from 5-6pm.
We will be looking at Modern General Practice Access in depth – explaining why it’s needed, what it involves, and key initiatives that have been put in place to help practices to implement it.
The webinar will be hosted by Alex Morton and Kiren Collison.
To attend, please ensure you register by 1pm on Thursday 7th September 2023. If you registered for our last webinar, you do not need to register again.
The webinar will take place through MS Teams Live and all registered attendees will be emailed a joining link closer to the time of the event taking place. If you haven’t received your joining link, please first check your junk/spam folders as the email may end up there, before contacting us by email.
A recording of the webinar (and all previous webinars) will be available on Future NHS.
Please note: this is a closed webinar for those working in or with general practice. Please register using your official NHS or professional email address to help us to confirm your place.
Questions about this event?
Name: Primary Care Team
Email:england.pccomms@nhs.net
