To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the […]
Partnerships with people and communities in primary care: The art of the possible
The event will focus on engaging effectively with local communities, particularly in primary care settings, and will be a great forum for sharing ideas. We anticipate you being able to: […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the […]
Working with health inclusion groups in primary care: What to consider
The event will focus on how to engage with marginalised communities/inclusion health groups, particularly in primary care settings, and will be a great forum for sharing ideas. We anticipate you […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the […]
Pharmacy Leads Programme – Cohort 4
The role of the Pharmacy Lead plays a crucial part in the coordination and delivery of Primary Care services. Pharmacies are busy; adapting to deliver new services, meeting demands at pace to support […]