The Art of Delegation
2023-06-20 09:00 - 10:00, 2023-06-20 12:00 - 13:00 UTC
This one-hour session explores the difference between abdication/delegation and micromanagement and provides the necessary tools to delegate effectively
This is a fully interactive session- please ensure you have a camera and microphone
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you are no longer able to attend, please cancel your place via Eventbrite.
If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Managing Difficult Telephone Conversations Training
2023-06-20 09:00 - 12:00, 2023-06-28 14:00 - 17:00
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.

OVERVIEW
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and also to reduce difficult conversations/abuse.

AIMS

Getting the Best out of Patients on the Phone
Creating the personal connections that are lost in face to face contact
How your choice of words matters
Making a great start to create a personal connection
Techniques to reduce the likelihood of abuse
Noticing the patient’s mood and flexing your language to create empathy
Question techniques to ensure that we get the information we need from the patient to care navigate effectively
Dealing with patients who say too much
Dealing with patients who might be aggressive or angry
Dealing with patients who don’t say enough
Dealing with patients with communication challenges
Recovering after a tough conversation

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff

WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)

HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.

Parkinson’s disease in primary care
2023-06-20 13:00 - 14:00
Location
Online via WebEx at 13:00 – 14:00
About the event
This on the couch conversation will provide the opportunity for an honest conversation about why primary care pharmacy colleagues may hesitate to make or suggest changes to Parkinson’s medicines and how they can develop the confidence to make a difference in the lives of these patients.
Why it’s important
There is no cure for Parkinson’s and currently no medications which impact disease progression. People with Parkinson’s rely on the medications they take every day to control their symptoms and need individualised care to achieve this. Pharmacy staff in primary care can make a huge difference through support for medication review and optimisation in Parkinson’s. This webinar will share information and ideas to show how the pharmacy team can add value to the care of these patients.
What will be covered

A consultant pharmacist’s perspective on how the pharmacy team can contribute to optimising medicines in Parkinson’s
Examples of primary care pharmacy interventions and contributions

Speakers
A range of speakers from SPS and other organisations will run this event.
Non-SPS Speakers
Shelley Jones
Consultant Pharmacist, Neurosciences, King’s College Hospital, London
Karen Kite
Lead Clinical Pharmacist, Solihull Rural PCN
SPS Speakers

The session will be hosted by Barry Jubraj, supported by Nicola Wake. You can learn more about them by following the links below.

Barry Jubraj
Nicola Wake

Register
Registration is now open. Once registered you will receive confirmation and a link for your diary.
Note: Our webinars are provided for colleagues providing NHS services so please register with your NHS or work-based email address. If you don’t provide NHS services or are a charity, please drop us a line to clarify your interest in this webinar.
Check your access before the event
Check that you are able to access WebEx prior to the event.
We recommend installing the Cisco WebEx app, or, alternatively, accessing the meeting via Google Chrome. If you are still having difficulty, you may need to contact your IT department to assist you in opening the application (you’ll only have to do this once).
Joining on the day
Listen through your computer or mobile phone.
The webinar will start promptly at 13:00 so join at least 10 minutes earlier so you don’t miss important information.
Dial in
If you experience trouble accessing the meeting from your computer, you can always dial in and listen through your phone.
Call: 0203 478 5289 (Standard UK rates apply)
Access code: 2373 039 0824
Passcode: 288363
Resources
The event will be recorded and this will be available on the SPS website a few days later.
Slides may not routinely be used in these webinars. If they are, they will be available after the event.
Contact us
Please contact the Admin Team if you have any questions.

Nursing Apprenticeships Event for NW Primary Care
2023-06-20 13:00 - 15:00
NHSE are hosting an informative virtual event for employers and nursing/training leads to find out about apprenticeship routes in to Nursing (including Nursing Associate and Assistant Practitioner pathways). For more details and to book your place, please see the flyer HERE

UCLan's first international yoga and mind-body practice conference
2023-06-21 09:00 - 16:00
Yoga for wellbeing conference – in conjunction with the social prescribing unit at UCLan – open to all.
To celebrate International Yoga day on 21 June 2023, this event has been organised with the Director of Public Health Dr Sakthi Karunanithi and colleagues from The Social Prescribing Unit at UCLan

https://www.uclan.ac.uk/events/listing/international-yoga-for-wellbeing-conference

Retaining our North West People - Enhancing Experience and Engagement Conference 21 June
2023-06-21 10:00 - 16:00
Your North West Regional People Experience and Engagement Team are holding our first regional in person Retaining our North West People – Enhancing Experience and Engagement Conference on Wednesday 21st June 2023 at the Bolton Stadium Hotel and will run from 10:00 am until 4.00 pm. Registration and networking will be from 9.00 am.
This event is targeted at Retention, OH, H&WB and Engagement Leads to celebrate and share the learning and progress made across the North West. We have also invited a number of national colleagues to share their insights and facilitate a range of workshops, which underpins the engagement, experience and retention agenda. We are also building in time for you to network, get creative, to celebrate and co-create.
Please register Here

Influenza and Covid Update Training
2023-06-22 09:30 - 12:30
In line with the Public Health England, L&SC PCTH have developed a training session for the National Covid Vaccination Programme and National Influenza Flu Programme 2022-23 .

Sign up to this 3 hour virtual update available for all staff who are intending delivery of Flu and Covid vaccinations this year. This will include details of flu strains this year, the eligibility cohorts, administration and delivery of the vaccination.
It is optional to stay on at the end for an Anaphylaxis refresher (this Anaphylaxis refresher will not replace the usual update/e-learning you must complete).
For further government/NHS guidance, please visit our Covid Vaccination resources page here and our Influenza Vaccination resources page here.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Evaluation Workshops
2023-06-22 11:00 - 12:00
The national Health & Wellbeing Team are working with the Research & Evaluation Team at Maudsley Learning to provide a series of two workshops to support colleagues with the evaluation of their health and wellbeing programmes.
Evaluation capacity and skills building sessions
Click here to join Development of high-quality case studies/case stories – 8 June 11am – 12pm
Click here to join How to write effective evaluation reports – 22nd June 11am -12:00pm

Note Summarising Training
2023-06-22 14:00 - 17:00
OVERVIEW

The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn will improve safety, audit, QoF and quality.

AIMS

What should be summarised?
What can be omitted?
When is active/past used?
When is significant/minor used?
Summarising sensitive data
Summarising family records
Summarising protocol provided.

WHO SHOULD ATTEND?

Non-Clinical Primary Care Staff

WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?

3 hours (Virtual)

HOW TO JOIN?

You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.

Correspondence Management Workshop - Level 3
2023-06-23 09:30 - 16:30
Workshop Objective
This aims to equip operational administrative staff to safely and efficiently take actions where appropriate, and which may include forwarding correspondence to another member of the team, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone.
It requires support staff to have the requisite skills and confidence to consistently make safe and informed decisions about how to code a letter and its contents in the patient record, how to use an approved protocol for deciding which letters need to be sent to a GP and with what level of urgency, and when to ask for help.

AIM – Level 3
By the end of this workshop delegates will have both consolidated their learning from previous workshops and also grown their understanding of the importance, for patient safety ,of both working to protocols and learning from experience. Delegates will not only have time to learn, share and reflect but will also develop a personal action plan and some simple templates
Level 3 incorporates an online assessment for each candidate taken in their own time at the practice.
The topics that will be covered include;

Welcome, introductions and objectives
What are we doing now ?
What is the required change ?
What is our route map ?
How to do this safely?
Managing potential risk – a 5 stage approach
The importance of Clinical Governance
GP Champion
Medico-legal considerations
How to work effectively and efficiently
The importance of protocols
What are they ?
What makes a good, safe, effective protocol ?
Knowing your limitations
Reviewing a simple protocol
The Importance of the audit cycle/feedback cycle
Who is responsible for what ?
Compliance with CQC’s 5 key questions
Learning from experience and the the PDSA cycle
Action Plan

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff

WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
Full day (9:30-16:30) Virtual

HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.

The Annual General Practice Nurses & AHPs Conference
2023-06-27 09:00 - 16:00 | Uclan, University of Central Lancashire, Fylde Road Preston, Preston, Lancashire, PR1 2HE, United Kingdom
SAVE THE DATE! Join us on our 2023 conference on the Future of Primary Care within Lancashire & South Cumbria Primary Care
Free refreshments and lunch will be provided.
Throughout the day you will hear from fantastic guest speakers and celebrate awards with colleagues. The day is a great way to connect with peers, discover new opportunities and offers, share learning experiences, and network.
Guest Speakers and topics such as; Respiratory and Nurses and AHP Training Opportunities- hosted by the L&SC PCTH

Stalls include but are not limited to:

Higher Education Institutes
Health and Wellbeing
Apprenticeships
Digital
Clinical Skill and Education
Fellowships for new to practice staff

Parking is free at the Fylde Coast car park.

GP Infant feeding training
2023-06-27 12:30 - 13:30
Delivered by Katie Wharton -Lancashire Infant Feeding Lead: 27 June (12:30-13:30)
Click here to join the meeting

For colleagues working in General Practice supporting families with feeding for the first year of life.
See here for more information

Immunisation and Vaccination Annual Update Training
2023-06-28 09:30 - 13:30
Please note this training will be on virtually on MS Teams.
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information.

This course is not suitable as a foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool. Please see the link below for a copy of the competency assessment tool for registered practitioners:
https://www.rcn.org.uk/professional-development/publications/pdf-006943

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

ACP Forum
2023-06-28 11:30 - 12:30
Want an update on ACP developments in your Lancashire and South Cumbria region and a place to share your ideas with ACP peers ?
Focus: Dr Wes Hutchinson – Research
Save the date! Join our ACP forum!

Learning Environment Educator Development and Update Workshops
2023-06-28 12:00 - 13:00
This workshop is for all Educators who support pre-registration learners, Allied Health Professional, Physician Associates, General Practitioners, NMC Assessors and Supervisors

This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.

You will receive an email prior to the workshop with the required pre reading attached for this session.

You can also find the pre-reading here: https://lscthub.co.uk/learning-environment-educator-development-workshop/

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

By signing up you agree for your information to be stored and by the Training hub and shared with the Trainer, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

UCLan Listening Event - AHPs, Nursing & Midwifery Educators
2023-06-29 09:00 - 11:00 | University of Central Lancashire, Brook Building 016 Fylde Road Preston PR1 2HE, University of Central Lancashire, Brook Building 016 Fylde Road Preston PR1 2HE
Our learners benefit from high levels of personal support from our practice partners throughout their development as Healthcare professionals with UCLan providing well established high quality wrap around support for our learners which is well used when students are in University.
We are embarking on a project to develop improved access for our practice partners to key information relating to programmes and regulations.
Please join us to help shape this development. Let us know what is missing, when have you found yourself needing information but struggling to find it, do you know what to do when a student is in difficulty?
The more voices we hear, the more we can shape our development to be fit for your needs as our partners in education.

Note Summarising Training
2023-06-29 09:30 - 12:30
OVERVIEW
The course will raise confidence, eliminates the most common mistakes with a simple to use structure, and will improve the quality of summarising in the practice, which in turn will improve safety, audit, QoF and quality.

AIMS

What should be summarised?
What can be omitted?
When is active/past used?
When is significant/minor used?
Summarising sensitive data
Summarising family records
Summarising protocol provided.

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff

WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)

Clinical Skills Practice Workshop Lytham
2023-06-29 10:00 - 13:00 | Lytham Primary Care Centre Victoria Street Lytham FY8 5DZ, Lytham Primary Care Centre Victoria Street Lytham FY8 5DZ
New for 2023 Lancashire and South Cumbria Training Hub are offering Clinical Skills Practice Workshops! Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!

Topics covered in the sessions are:

Venepuncture
Obtaining a Manual Blood pressure
Injection Technique
Cervical Sample Taking

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!

We have equipment available in the workshops to enable you to practice your skills and get hands on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.
– Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.
Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands on and have a play with the mannequins to help improve your practice!
If you have any additional needs or requirements to attend these sessions, then please contact the training hub on mbpcc.lscthub@nhs.net
Please ensure you bring your own lunch/snacks if required.

Health and Wellbeing Champion Training
2023-06-30 09:00 - 10:00
Come join us for the L&SC PCTH Health and Wellbeing Training.
Wellbeing should be a shared value across the organisation and not owned by one person or team​
This training will empower primary care organisations to create or upskill a team of employees to work alongside the Wellbeing Guardians and Wellbeing Champion Leads in the development, delivery and improvement of wellbeing within their workplace ​
The goal is to align with NHS Peoples Plan and the ICS to embed a positive culture of health across primary care ​

The training will be delivered by wellbeing leads and cascaded in TTT technique to champions

Managing Employee Sickness and Absence - HR Workshop
2023-07-03 12:30 - 13:30
What are your rights?
What are your options?
When can and can’t you contact your employees

In this interactive workshop, Sonia will provide you with what you need to be aware of as well as giving you a foundation of knowledge on how to respond to these situations.
Free for IHSCM Members.

Core People Management/Managing Culture - CPD Training
2023-07-03 12:30 - 13:30
Speaker: Kate Holt – Organisational Development & Culture Lead. Leadership Team LTHTR
Teams link for this event: https://teams.microsoft.com/l/meetup-join/19%3ameeting_NThiODU3NGQtNjRiOC00ZmI5LTlkNDUtNmVhNjE0YmUzNTQw%40thread.v2/0?context=%7b%22Tid%22%3a%2290a86382-fc9f-459c-b91a-9852fb08b2cd%22%2c%22Oid%22%3a%222af31166-bf21-4140-a466-7ffc7eddbe12%22%7d
Advanced Practitioner Pillar: Leadership and Management

Digital Champion Training
2023-07-04 09:30 - 10:30
Sign up to the Digital Champion Training!
A training session covering digital awareness and uses of IT and systems within Primary Care.
For all Primary Care staff (Clinical and Non-Clinical)

Asthma Educational Session
2023-07-04 09:30 - 11:00
Introducing the National Bundle of Asthma Care for CYP (children and young people)
Hosted by Claire Utterly (Senior Specialist Asthma Nurse Practitioner for Children and Young People) and Georgina Foulds(Specialist Asthma Nurse Practitioner for Children and Young People)
Click here for online learning modules on this topic.

Apprenticeship Training 2000
2023-07-04 15:00 - 16:00
This webinar has been created for Social Care & Primary Care employers within Lancashire and South
Cumbria, to find out about Training 2000’s Apprenticeship Programmes.
Community Health and Wellbeing Worker Level 3 Apprenticeship
Business Administration (Level 3)
ILM Team Leader Level 3
ILM Operations Manager Level 5
It will be delivered by Vicky Fort, Training 2000, who will discuss the following
Delivery model – How will it work
Entry requirements – What requirement are needed to enrol
Expectations of each programme – Any additional requirements
Cost – What will it cost you
Q&A session at the end – Your opportunity to find out more
To access the link or for any questions about the webinar contact mbpcc.lscsocialcare@nhs.net

Influenza, Pneumonia and B12 Vaccination Update Training
2023-07-05 10:00 - 12:00
Update training for immunisation and vaccinations covering Influenza, Pneumonia and B12 designed to provide health care professionals with an annual update in line with the national minimum standards and core curriculum for immunisations.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Safely Managing Common Ailments at Home - Become Self-Care Aware
2023-07-05 12:00 - 13:00
About this event

Join us for this free self-care aware webinar where you will find out about self-care and what it means for safely managing common health conditions at home. Come along and let us help you to help yourself.
The webinar will be presented by experts in self-care and is being hosted by the Self Care Forum, a charity helping people take care of themselves.
The session will increase your knowledge and understanding of key aspects of self-care giving you the skills and confidence you need to better manage your health and support those around you.
Learning outcomes:

Understand what is meant by self-care
Appreciate why self-care is important to the wider health and care system
Identify symptoms of common ailments and how long they normally last
Know when to seek professional health advice and where to go for that advice
Consider what makes us adopt certain health behaviours

Topics covered:
The health topic covered during the webinar will be based on some of our self-care aware fact sheets which can be accessed here. (https://www.selfcareforum.org/fact-sheets/)

For more information about the Self Care Forum go to the website (www.selfcareforum.org) or contact: selfcare@selfcareforum.org.

Safely Managing Common Ailments at Home - Become Self-Care Aware
2023-07-05 12:00 - 13:00
Join us for this free self-care aware webinar where you will find out about self-care and what it means for safely managing common health conditions at home. Come along and let us help you to help yourself.
The webinar will be presented by experts in self-care and is being hosted by the Self Care Forum, a charity helping people take care of themselves.
The session will increase your knowledge and understanding of key aspects of self-care giving you the skills and confidence you need to better manage your health and support those around you.
Learning outcomes:

Understand what is meant by self-care
Appreciate why self-care is important to the wider health and care system
Identify symptoms of common ailments and how long they normally last
Know when to seek professional health advice and where to go for that advice
Consider what makes us adopt certain health behaviours

Topics covered:
The health topic covered during the webinar will be based on some of our self-care aware fact sheets which can be accessed here. (https://www.selfcareforum.org/fact-sheets/)

For more information about the Self Care Forum go to the website (www.selfcareforum.org) or contact: selfcare@selfcareforum.org.

Managing common ailments at home - Become self-care aware
2023-07-05 12:00 - 13:00
