Resources to support patients to participate in Structured Medication Reviews
2023-09-25 12:15 - 13:15 (Europe/London)
Why attend?

Join our lunchtime webinar to learn more about:

The importance of shared decision making when undertaking Structured Medication Reviews with patients.
How our new range of free, evidenced-based resources can support and help prepare patients invited for a Structured Medication Review with their GP, pharmacist or other healthcare professional. The resources are available in a range of formats and languages from the AHSN Network website: Resources to support patients having a Structured Medication Review – The AHSN Network.

Event programme:

Guest speaker: Professor Tony Avery, GP and National Clinical Director for Prescribing, NHS England will present on key strategic and policy drivers and highlight why Structured Medication Reviews and shared decision making are crucial in tackling problematic polypharmacy and unnecessary medicines and lead to better patient outcomes.
Clare Howard, Clinical Lead AHSN National Polypharmacy Programme will share findings from the AHSN pilot to test the patient-facing resources ahead of national rollout.
Partner organisations showcasing co-creation and development of the resources with patients:

o David Alldred PhD, FHEA, FRPharmS, Professor of Medicines Use and Safety, Leeds University & NIHR Yorkshire and Humber Patient Safety Research Collaboration
o Daniel Okeowo, MPharm, MRPharmS, Doctoral Training Fellow, NIHR Yorkshire and Humber Patient Safety Translational Research Centre
o Graham Prestwich, Patient Representative and Innovator, Me and My Medicines
o Gemma Donovan, Medication Behaviours: Are Your Medicines Working?

Panel discussion and Q&A

Got a question? If you have a question about this event contact us at: weahsn.polypharmacyprogramme@nhs.net

Register for a ticket

Book your place!

We look forward to welcoming you to our event.
To secure your ticket click here

Protecting your Business - HR Workshop
2023-09-25 12:30 - 13:00 UTC
Now you have more of an understanding of your employees rights, it’s time to consider protecting your business from potential HR catastrophes.
Sonia will go through the basics that every organisation must consider to ensure they are protecting themselves from any potential future lawsuits.
This includes:

contracts
policies
and more

Free for IHSCM Members.

Self development session for GPNs
2023-09-26 12:30 - 13:30, 2023-09-26 15:00 - 16:00 UTC
This one hour session explores personality traits and focuses on self development using various techniques​
This is a fully interactive session- please ensure you have a camera and microphone
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.If you are no longer able to attend, please cancel your place via Eventbrite.
If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

2023/24 Safe, reliable processes (Reliable Design) II
2023-09-26 12:30 - 14:00 (Europe/London)
Safe, reliable processes I (Reliable Design)
Safe, reliable processes (reliable design) focusses on how we design reliable processes that lead to consistently good and safe care delivery. This module will introduce the key concepts and principles behind reliable design and consider their relevance in and application to primary care, using examples taken from clinical practice. It will also explore the importance of understanding the reasons behind adverse events in order that harm can be prevented. A step-by-step framework for putting these principles into practice will be introduced so that delegates can take away some practical actions to apply in their own context.
Learning outcomes
By the end of the webinar, participants will be able to:

describe factors affecting safety and reliability in primary care
utilise a robust framework that enables teams to build reliability into their processes
apply the learning gained to set out practical next steps to ensure processes are safe and reliable

Safe, reliable processes II (Reliable Design)
This module will enable you to improve the safety and effectiveness of your primary care processes to 95% by using the SAFE approach. This involves the identifying any errors (actual or potential), determining the nature of any contributing failures, prioritising starting points, and determining actions that could be taken to reduce the likelihood of errors occurring or causing harm. Participants should have attended session I.
Learning outcomes
By the end of the webinar, participants will be able to:

To understand how reliable processes link to safe outcomes
To be able to complete a SAFE assessment of a standardised process

This webinar is for GPs, Practice Managers, Practice Nurses, Clinical Pharmacists, anyone in lead roles in NHS general practice and Primary Care Networks.
The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.
Registration for each session will close two working days before the webinar or earlier if oversubscribed.
Enquiries: england.capabilitypct@nhs.net

Recording & Reporting
2023-09-26 13:30 - 15:00 UTC
Recording & Reporting – Good record keeping

Available to Social Care staff working within the Lancashire and South Cumbria postcodes only:
Session Aims:
To develop an understanding of good record keeping, its importance and application within the workplace. To provide high quality health and social care record keeping in line with professional Code of Practice guidance.
Learning Outcomes
• Identify the range of different reports and records required in your area of work. • Explain why these are needed• Describe practices that comply with legal requirements• Demonstrate an understanding of good practice in recording and reporting in day-to-day practice• Identify the pros and cons of different forms of records.
Maximum Session Size 20 MAXMethod of learning Microsoft Teams 90 mins
The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.
Please Note

As spaces are limited, we request that you register a maximum of 2 staff from each care organisation, and then disseminate the MUST training through them to the other staff in your organisation.
If you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net

Primary Care Drop-in session - Workforce development support
2023-09-26 14:00 - 14:30 UTC
For PCN and Practice Managers/Clinical Directors/GPs/all PCN and practice staff who support the recruitment and retention of their teams
Have a question about ARRS roles? Need support with workforce planning or staff development? Looking for opportunities to share your job vacancies? Interested in job matching services and linking in with local job seekers? Your local PCN Workforce Development Managers are here to help!

Routine Enquiry in Domestic Abuse Bite Size Training
2023-09-26 14:00 - 15:00 (Europe/London)

Influenza, Pneumonia and B12 Vaccination Update Training
2023-09-27 10:00 - 12:00 UTC
Update training for immunisation and vaccinations covering Influenza, Pneumonia and B12 designed to provide health care professionals with an annual update in line with the national minimum standards and core curriculum for immunisations.
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

Learning Environment Educator Development and Update Workshops
2023-09-27 12:00 - 13:00 UTC
This workshop is for all Educators who support pre-registration learners, Allied Health Professional, Physician Associates, General Practitioners, NMC Assessors and Supervisors

This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.

You will receive an email prior to the workshop with the required pre reading attached for this session.

You can also find the pre-reading here: https://lscthub.co.uk/learning-environment-educator-development-workshop/

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

By signing up you agree for your information to be stored and by the Training hub and shared with the Trainer, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Immunisation and Vaccination Annual Update Training
2023-09-28 09:30 - 13:30, 2023-10-05 13:00 - 17:00 UTC
Please note this training will be on virtually on MS Teams.
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information.

This course is not suitable as a foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool. Please see the link below for a copy of the competency assessment tool for registered practitioners:
https://www.rcn.org.uk/professional-development/publications/pdf-006943

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

PMA Apprenticeships Webinar
2023-09-28 12:00 - 13:00 UTC
The Training Hub Apprenticeship Team and PMA will be delivering an information webinar for employers to find out about a variety of online apprenticeship programmes available with PMA. We will focus on; Business Admin, Community Health and Wellbeing Worker, Healthcare Support Worker, Senior Healthcare Support Worker, Team Leader, and Business Analyst. The steps and support provided for recruiting an apprentice will also be included. Please find out more and book your place via the Eventbrite page

Red Whale Update Study Day Live Course(West Lancashire Training Hub)
2023-09-30 10:00 - 16:00 UTC
Joining instructions will be sent to you closer to the date.
A highly engaging and interactive online course, from the comfort of your home (or practice)! We’ll cover the latest changes in evidence and guidelines relevant to Primary Care. Our presenter will host the course live from our TV Studio, run interactive polls and Q&A sessions and offer practical tools to help you change your practice straight away.

What we will cover
We’ll be covering the latest updates from the big long term conditions including:
Respiratory:

COPD: Does the 2023 GOLD guidance change care?
Asthma: We look at the headlines from GINA 2022 and sustainable respiratory care.

Diabetes: An overview of all that’s new and topical in diabetes.
Gastroenterology: Do you know your NAFLD from your AUDIT from your ELF score? We talk all things liver.
Mental health: Depression, anti-depressant dilemmas and self-harm are on the menu.
MSK: Osteoarthritis – why language matters and how NICE have changed analgesia recommendations.
And lot’s more primary care topics from FIT testing to ovarian cancer, dermatology dilemmas to vertigo.

What you can expect on the day

Learning to suit all styles – Varied, dynamic teaching. • Interaction – Interact with the presenter and ask questions
Flexibility –tune into the live-hosted event and/or to re-watch on demand, at any time, for 12 months after

What will I get?

5 CPD hours of interactive & practice-changing online learning, with downloadable certificate
12 months access to the extended on demand course
12 months access to the online written resources with hundreds of articles

Online Written Resources
Hundreds of articles, all in one place, covering more than 97% of the RCGP curriculum – like an online encyclopedia for primary care professionals.

Continually updated to provide a reliable source of information
Fully searchable with fast and reliable answers to real problems during consultations
A handy online resource to support you with your PUNS and DENS
Packed with ready-made protocols to standardise practice within surgeries and PCNs

Project Management: CPD Training for ACPs
2023-10-02 12:30 - 13:30 UTC
Speaker: Sylvia Reese – Learning and Development Trainer
Advanced Practitioner Pillar: Evidence, Research and Development
Teams Link for this event: https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE3NGMwZWUtZWY2ZC00NDJjLWJhOGUtNDhkYTBhZGE5Nzc4%40thread.v2/0?context=%7b%22Tid%22%3a%2243ed9756-41ff-4cbf-959b-406a4083b78b%22%2c%22Oid%22%3a%221c8f02fd-e802-47e3-b3ab-76a36b8595da%22%7d

Introduction to Immunisation and Vaccinations Training (Foundation)
2023-10-03 - 2023-10-04
PLEASE NOTE DAY 1 IS TO COMPLETE ALL ELEARNING ELEMENTS PRIOR TO DAY 2.
Day 2 will be virtually on MS Teams (9:30am-16:30)
The Immunisation and Vaccination Foundation is a blended learning programme.
This training includes NHS Travel Vaccine schedules
This is for those new to providing Immunisation and Vaccinations
This course does not cover anaphylaxis or basic life support. This must be completed separately.
NOTE – for Non Registered Healthcare Professionals – BEFORE BOOKING PLEASE MAKE SURE YOU – have achieved education and training to Level Three of the Qualifications and Credit Framework (QCF)4 or equivalent in England and Wales with at least 2 years’ experience as recommended in The National Minimum Standards. These Standards are intended to support and facilitate high quality, safe delivery of the influenza, shingles and/or pneumococcal vaccination programmes. See here advice for HCA I & V Training.
In line with the Public Health England (2018) Minimum Standards and Core Curriculum for Immunisation Training for Registered Healthcare Practitioners we have developed a blended approach of both an e learning and a face to face taught course which previously consisted of two full taught days. Those new to immunisation are required to receive comprehensive foundation immunisation training.

The programme web site is:– https://www.e-lfh.org.uk/programmes/immunisation/
The programme is free to access just register to use the e-lfh portal.

The course is designed around the updated National Minimum Standards and the competency assessment tool which must be undertaken in clinical practice following completion of the workshop. Please see the link below for a copy of the competency assessment tool for registered practitioners:
This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.
https://www.rcn.org.uk/professional-development/publications/pdf-006943

Delivery Dilemmas: Leading Through Strategic Tensions - NWLA
2023-10-03 10:00 - 15:00 (Europe/London)
How do we strike a balance between matters such as local and national priorities, health inequalities and sustainability, financial administration and service improvement, while reimagining or identity and accountability in an ever-changing and complex world?
We would like to invite you to join us for “Delivery Dilemmas: Leading Through Strategic Tensions”, a one-day online event designed for CEOs and Chairs across Healthcare organisations. This event aims to explore and work through some of the tensions and challenges faced while leading in complex organisations and health systems.
This event is not just about learning, it’s about connection and action. Our carefully planned agenda includes practical whole group and small group conversations and networking with peers in order to address your dilemmas.
With all our sessions, we will build a supportive and confidential environment, offering structured opportunities to meet new and familiar colleagues for rich and real conversations about issues of shared and current interests.
By attending this event, you will have the opportunity to strengthen partnerships, explore complex challenges, restore and replenish yourself, gain fresh perspectives, learn new approaches, and expand your network.
Join us for a day of immersive learning and networking to navigate your own delivery dilemmas and strategic tensions together.
Date: Tuesday 3rd October
Time: 10-3pm
Venue: Online
Audience: This session will be open to all Chief Executive and Chairs across healthcare organisations.
We look forward to seeing you on the 3rd October.
CEDN & CHADN Team

ACP Forum
2023-10-03 11:30 - 12:30 (Europe/London)
Want an update on ACP developments in your Lancashire and South Cumbria region and a place to share your ideas with ACP peers ?
Focus: Liz Reilly from the NW ACP faculty to give an update on primary care ACP developments. There will be an opportunity to ask any questions.
Save the date! Join our ACP forum!

Asthma Educational Session
2023-10-04 14:30 - 16:00 UTC
Introducing the National Bundle of Asthma Care for CYP (children and young people)
Hosted by Claire Utterly (Senior Specialist Asthma Nurse Practitioner for Children and Young People) and Georgina Foulds (Specialist Asthma Nurse Practitioner for Children and Young People)
Click here for online learning modules on this topic.

ACP Clinical Supervision Session
2023-10-04 18:30 - 19:30 (Europe/London)
This training event will enable you to reflect on and further develop your knowledge and skills necessary to your role as a clinical supervisor.
Focus: ‘We have an echo cardiographer coming to do a session on common presenting cardiac complaints and how they look on ultrasound and tips on referring your patients in for scans.’ Common presenting cases will be discussed to allow clinical supervision discussions to take place.

Long Arm Indirect Supervision webinar: Exploring a sustainable model
2023-10-05 10:00 - 13:00 UTC
Workforce, Training and Education (NHS England – South West):
Register your interest in attending NHS England webinars and events using the links provided:
Join NHSE to hear from multi-professional pilots in the South West and more.
Register here
Email Placements.SW@hee.nhs.uk for any questions

Nurses Clinical Supervision Training
2023-10-05 10:00 - 14:00 UTC
This training event will enable you to reflect on and further develop your knowledge and skills necessary to your role as a clinical supervisor.

2023/24 Matching Workforce to Demand
2023-10-05 12:30 - 14:00 (Europe/London)
Join us for this webinar to explore using workforce redesign tools to help build your workforce capacity to better match and meet patient needs and overall demand for your services.
We will share with you some workforce redesign principles, as well as invite those attending the session to share their experiences. We will also demonstrate some tried and tested tools to help you and your practice develop and adapt ideas to work for you.

Learning outcomes

Ability to describe workforce redesign principles for safe, effective, and sustainable role development
Applying tools to design the scope and plans to test new ways of working
Identifying how to support a team’s development.

This webinar is for anyone in NHS general practices and Primary Care Networks.
The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.
Registration for each session will close two working days before the webinar or earlier if oversubscribed.
Enquiries: england.capabilitypct@nhs.net

General Practice Webinar
2023-10-05 17:00 - 18:00 (Europe/London)
The next GP webinar will take place on Thursday 5th October from 5-6pm.
To attend, please ensure you register by 1pm on Thursday 5th October 2023. If you registered for our last webinar, you do not need to register again.
The webinar will take place through MS Teams Live and all registered attendees will be emailed a joining link closer to the time of the event taking place. If you haven’t received your joining link, please first check your junk/spam folders as the email may end up there, before contacting us by email.
A recording of the webinar (and all previous webinars) will be available on Future NHS.
Please note: this is a closed webinar for those working in or with general practice. Please register using your official NHS or professional email address to help us to confirm your place.
Questions about this event?
Name: Primary Care Team
Email:england.pccomms@nhs.net

Phlebotomy/Venepuncture Training
2023-10-06 09:00 - 16:30 UTC | NHS Moor Lane Mills, Moor Ln, Lancaster LA1 1QD, NHS Moor Lane Mills, Moor Ln, Lancaster, Lancashire, LA1 1QD, United Kingdom
Location: Silk Room at Moor Lane Mills, Moor Lane, Lancaster, LA1 1QD
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods.
This is ideal for staff who are looking to improve their skills in venepuncture.
The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.
Please note: This course contains a full practical (face to face) session.
Training includes but is not limited to:

Identify the suitable veins for Venepuncture
Identify the indications and contraindications for both the practitioner and the patient
To discuss the equipment used for performing Venepuncture
To be made aware of the full procedure and raise awareness for potential policy variations
To provide simulated practise in a controlled environment to help develop Venepuncture skills
To consider Venepuncture from patients point of view

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Virtual Mentoring Development Programme - NWLA
2023-10-09 09:30 - 2023-10-11 12:30 (Europe/London)
Monday 09 October 9:30 am – Wednesday 11 October 12:30 pm

What is the programme and who is it for?
The Mentor Development Programme provides participants with the knowledge and skills to begin mentoring and to join the NHS NWLA mentoring community.
Delivered virtually, this programme will provide you with the knowledge and skills to be an effective mentor and utilise the NHS NWLA Mentoring Hub. These virtual sessions are a mixture of group work, discussions, practical activities as well as space for individual reflections and breaks to maintain energy. There is some pre-programme reading and activities to prepare you.
The Mentor Development Programme covers the following:

Introduce the NHS North West Leadership Academy (NHS NWLA) and Mentoring Scheme
Explore what mentoring is and the difference between coaching and mentoring
Consider the role of context and inclusion
Explore and apply the skills involved in mentoring
Provide space for you to think about and understand your existing styles
Inspire to take a developmental approach to conversations
Share learning, experience, tools and top tips

The sessions will be interactive, with a mixture of group work, small discussion groups, practical activities, as well as space for individual reflection and breaks for maintaining energy. There will be some pre-programme reading and activities in readiness for coming to the sessions and these will be shared prior to the start of the first date. All relevant access links and information for the session will be shared in the preceding week leading up to the first date.
Session dates
Monday 9th October: 9:30am – 12:30pm
Tuesday 10th October: 9:30am – 12:30pm
Wednesday 11th October: 9:30am – 12:30pm
How do I book?
To book your place on a Mentor Development Programme date please register via the NHS NWLA Mentoring Hub.

Go to the online NHS NWLA Mentoring Hub – click here
Click to ‘Register as a Mentor’
Complete your mentor profile (you may wish to pay particular attention to the ‘Mentoring Agreement’ so you understand what is expected of both the mentor and mentee role).
Select your programme dates from the dropdown days available and you won’t be able to log in again until after your session. If suitable dates are not currently available select express interest and we will update you with new dates.
You will receive an email confirming your registration and your event booking. If you need to change your Mentor Development Programme – email the team.
There is some pre-course work which will be sent to you by email approximately two weeks prior to the development session.
You won’t be able to log-in to the system until you attend the training programme and afterwards you’ll receive log in details for the online NHS NWLA Mentoring Hub and be required to full update your profile.

Should you have any queries please email nwla.coachingandmentoring@nhs.net

Wellbeing Champions Drop-in
2023-10-09 10:00 - 10:45 UTC
Are you a voluntary Wellbeing Champion in practice?
Do you have any burning questions for other Champions or do you have some fabulous ideas to share with other champions?
Take some time out of your role, for your self care.
Come and join us for a 45 minute drop in session to share best practices or ask questions to other champions.
There will be opportunities to ask questions, get involved and be supported in this session.

Handling Challenging Conversations - NWLA
2023-10-10 09:00 - 12:00 (Europe/London)
This is a two part session, both sessions must be attended

Tuesday 10th October, 9am – 12pm
Thursday 19th October, 9am – 12pm

Overview:
With the current changes in the health and social care landscape it is now more important than ever to build effective working relationships with all different styles of individuals and address things that might prevent that. At the heart of these relationships are conversations; some of which can feel challenging and uncomfortable. In these situations, we may at times need to adopt styles or approaches which might not come naturally to us.
The day will cover:
This module will apply sound psychological theory and practices to make a real difference in personal performance in challenging communications. You will:

Explore how clarifying feelings of threat enables us to see things more clearly and solve problems more effectively
Apply evidence-based models for understanding different approaches to challenge and responding to these most effectively
Gain insight and techniques around handling thinking errors and distortions which may hamper our success in building resilience and in dealing with challenging communication
Work interactively with actors, in pairs and in groups to try out different styles and learn from each another
Receive 1-1 support from a trusted partner in applying a robust approach to an upcoming challenging conversation you may be facing
Develop an action plan in relation to your own specific conversation or issue going forward.

Who is it for?
This offer has been commissioned to directly support senior leaders across the North West (including but not exclusive to NHS Organisation Board and Sub Board post-holders, Executive and Governing Body Leads, Primary Care Network senior leadership teams and those working across system level roles).

Learning Disability Awareness and AHC’s: A Whole Practice Approach
2023-10-10 12:30 - 14:00 UTC
Who should attend:
Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks.
Description of training:

Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD
Overview of LD inclusion tool to identify patients, when and how to use
Overview of LeDeR – purpose and statistics of preventable deaths in PWLD
Importance of Annual Health Checks and common health issues in PWLD
Mental Capacity in relation to healthcare for PWLD
Barriers to accessing equitable healthcare for PWLD
AHC and health action plans – what should be considered, how to develop an effective HAP
Effective strategies to support successful AHC’s
Service aims and objectives of the Health Facilitation Team to support GP practices
Learning Disability Champion proposal
Video’s from PWLD – explanation of their experiences of health checks

Please ensure you have access to a camera and microphone to join the meeting.

Fire Safety in the Care Setting
2023-10-10 13:30 - 15:30 UTC
Fire Safety in the Care Setting with Lancashire Fire & Rescue Service
Available to Social Care staff working within the Lancashire and South Cumbria postcodes only.Method of learning: Microsoft Teams
Contents of the training include

LFRS will share themes/learning from across Lancashire fire safety inspections
How providers should address this important element of running/delivering a care service
How fire safety fits in with the decision making/day to day activities.
What ‘Good’ looks like to LFRS
Common findings from Fire Safety Officer audits in residential care settings; highlighting the difference between purpose built and converted

The training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training, preferably the trainer will need to be able to see and hear from you as the training will be interactive.
NB As spaces are limited, we request that you register a maximum of 2 staff from each care organisation.
Please Note -ALL people attending the training are required to register, to enable us to issue any certificates.
