Immunisation and Vaccination Annual Update Training
2023-04-13 09:30 - 13:30, 2023-04-26 09:30 - 13:30 UTC
Please note this training will be on virtually on MS Teams.
The Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information.

This course is not suitable as a foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately.
This course is for Clinical Experienced Vaccinators, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators.

The course is designed around the updated National Minimum Standards and the competency assessment tool. Please see the link below for a copy of the competency assessment tool for registered practitioners:
https://www.rcn.org.uk/professional-development/publications/pdf-006943

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Health and Wellbeing Champions - How to stress less at work with Headspace
2023-04-13 12:00 - 13:00
Health and Wellbeing Champions development session
Following the successful launch and ongoing rollout of Health and Wellbeing Champions nationally, NHS England are committed to providing our national network of Champions with monthly development sessions focussing on key topics to enhance your knowledge and skills for the role.
This session will focus on:
How to stress less at work with Headspace
April is Stress Awareness Month, so we will be joined by our friends at Headspace who will talk you through the benefits of the Headspace app in identifying and coping with the stresses of daily life and how this can help you in the workplace.
Please note the Teams link will be shared 24 hours ahead of the session taking place. We suggest in the meantime that you hold this date and time in your diary until the link is shared. Please ensure you click the ‘reserve’ button on this page to reserve a ticket, rather than ‘add to calendar’ to ensure you receive all of the relevant details of the session.
Questions about this event?
Name: Stephanie Roocroft
Email:stephanie.roocroft@nhs.net
Telephone:07730382129

Menopause Information drop in
2023-04-14 10:00 - 11:00
Reeta Karamchandani is hosting drop-in sessions open to all Primary Care staff, on behalf of Lancashire and South Cumbria Primary Care Training Hub.
This will be an informal opportunity to connect with others and discuss key topics and support available both at the NHS and externally.
Please come along and join the conversation.

Problem solving and root cause analysis
2023-04-18 09:30 - 10:30, 2023-04-18 12:00 - 13:00, 2023-04-25 09:30 - 10:30, 2023-04-25 12:00 - 13:00
This one hour session explores problem solving and decision making tools as well as looking at root cause to establish an effective solution to a problem.
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

This is a fully interactive session- please ensure you have a camera and microphone

Using data to improve patient and organisational outcomes
2023-04-18 11:00 - 12:00
This learning sprint will focus on using employee engagement data to improve patient and organisational outcomes. We will discuss current trends in the NHS and other sectors and explore employee engagement theory and academic research. Together we will look at key drivers that improve employee engagement and the correlation this has to patient outcomes.

Questions about this event?
Name: Malwina Paulus
Email:england.staffsurveyengagement@nhs.net
Telephone:07704302281

Learning Disability Awareness and AHC’s: A Whole Practice Approach
2023-04-18 12:30 - 14:00
Who should attend:
Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks.
Description of training:

Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD
Overview of LD inclusion tool to identify patients, when and how to use
Overview of LeDeR – purpose and statistics of preventable deaths in PWLD
Importance of Annual Health Checks and common health issues in PWLD
Mental Capacity in relation to healthcare for PWLD
Barriers to accessing equitable healthcare for PWLD
AHC and health action plans – what should be considered, how to develop an effective HAP
Effective strategies to support successful AHC’s
Service aims and objectives of the Health Facilitation Team to support GP practices
Learning Disability Champion proposal
Video’s from PWLD – explanation of their experiences of health checks

Please ensure you have access to a camera and microphone to join the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net

Excellent Customer Care Training
2023-04-19 09:00 - 12:00
OVERVIEW
An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff and patient. Our Excellent Customer Service course received national awareness having been discussed on BBC Breakfast News, Radio 5 Live and also in the Mail on Sunday. This course really makes a difference!
AIMS

Defining excellent customer care
Why first impressions are so critical
Understanding why patients demand and don’t ask
Understand why we feel challenged by ‘unreasonable’ expectations from patients
How empathy affects our reactions and how to become more empathetic in challenging conversations
Creating more effective team approaches to dealing with challenging patients
Managing anger and complaints more effectively.
Managing queues more effectively
Reducing abuse on the phone

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff
WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)
HOW TO JOIN?
You will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.

Phlebotomy/Venepuncture Training
2023-04-19 09:30 - 16:30
Location: West Lancashire Investment Centre, White Moss Business Park, Maple View, Skelmersdale, Lancashire, WN8 9TG

This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods.
This is ideal for staff who are looking to improve their skills in venepuncture.
The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.
Please note: This course contains a full practical (face to face) session.

Training includes but is not limited to:

Identify the suitable veins for Venepuncture
Identify the indications and contraindications for both the practitioner and the patient
To discuss the equipment used for performing Venepuncture
To be made aware of the full procedure and raise awareness for potential policy variations
To provide simulated practise in a controlled environment to help develop Venepuncture skills
To consider Venepuncture from patients point of view

Ensure you sign the trainers register on the day with the correct spelling of your name, to receive your certificate.

If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and shared by the Training hub, with the Training Provider and with NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

Level 3 Health Care support worker (Therapies/ Theatre pathway) Meet the providers webinar
2023-04-19 13:00 - 15:00
We will be hosting a second webinar to promote the Level 3 Senior health care support worker theatre and therapies pathways on 19/4/2023 which will give opportunity for employers to meet the training providers and find out more about the course specifics, please click HERE to book a place.

Clinical Skills Practice Workshop Lancaster
2023-04-20 11:00 - 14:00 | NHS Moor Lane Mills, Moor Ln, Lancaster LA1 1QD, NHS Moor Lane Mills, Moor Ln, Lancaster, Lancashire, LA1 1QD, United Kingdom
New for 2023 Lancashire and South Cumbria Training Hub are offering Clinical Skills Practice Workshops! Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!

Topics covered in the sessions are:

Venepuncture
Obtaining a Manual Blood pressure
Injection Technique
Cervical Sample Taking

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!

We have equipment available in the workshops to enable you to practice your skills and get hands on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.
– Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.
Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands on and have a play with the mannequins to help improve your practice!
If you have any additional needs or requirements to attend these sessions, then please contact the training hub on mbpcc.lscthub@nhs.net

Please ensure you bring your own lunch/snacks if required.

How to Present Yourself with Confidence; Communication Techniques for Successful Interactions (For Apprentices Only)
2023-04-21 12:30 - 13:30
On Friday 21st April at 12.30 – 1.30pm, the BBC will host the 4th in our series of 2023 expert virtual masterclasses, ‘How to Present Yourself with Confidence; Communication Techniques for Successful Interactions’.
This has been designed exclusively for AoA members and can count towards off-the-job training and continuing professional development. Apprentices can RSVP on AoA Connect if they are members or can register here for free if they are not yet a member.

Level 5 Assistant practitioner (AHP profession contextualised) pathway
2023-04-21 13:00 - 15:00
We will be hosting a second webinar on 21st April 13:00-15:00 to promote the AHP profession contextualised assistant practitioner apprenticeship – This webinar will give opportunity for employers to meet the providers and find out about the course specifics, entry requirements and next steps. Click HERE to book a place.

Wellbeing Action Plans Webinar
2023-04-24 10:00 - 11:00
Create your own Action Plan for your Health and Wellbeing

Mental Health Practitioner Forum
2023-04-24 13:00 - 17:00
Want an update on Mental Health Practitioner developments in your Lancashire and South Cumbria region and a place to share your ideas with MHP peers ?
This is a shared ownership forum for Primary Care MHP’s to access peer support, supervision, CPD, training and discussion of best practice updates.
First Session: Monday 24th April 2023 1-3pm via MS Teams- bi-monthly thereafter
This session will focus on an introduction to the forum and resilience in primary care.
Save the date! Join our MHP forum!

Training: 10 Steps to working with people and communities
2023-04-25 09:30 - 16:00
Working with people and communities is one of the most important ways we can ensure that the NHS meets the needs of patients and the public. By engaging with people in meaningful discussion of the collective challenges we face, and of how to overcome these, we can tap into the diverse experiences, insights and ideas that patients and the public bring.
This course presents the well-established 10 Steps model that sets out what must be considered when developing engagement plans and building partnerships with people and communities. It is aimed at staff from any NHS organisation, and will suit people with little or no formal experience in engagement work, and people who want to build on previous experience. If you are working outside the NHS, but are still interested in taking part, get in touch with us and we may be able to accommodate you.
By the end of the session you will:

Better understand what drives participation and where greater understanding can support your work in partnership with people and communities.​
Explore good practice, key approaches and engagement tools used to build participation.​
Understand participation and engagement in relation to health inequalities and look at strategies to build inclusion of seldom heard communities.​
Use real examples to develop an engagement plan applying 10 steps and identifying resources and support available.​
The real examples used are brought by participants – providing an excellent opportunity to develop a plan or project through the applying the 10 Steps.

This training is very interactive. We recognise that things can arise unexpectedly, but when signing up for 10 Steps, please ensure your calendar is free for the whole of the session. This will help you and other participants to get the most from the session.
Questions about this event?
Name: Public Participation Team
Email:england.ppve-learning@nhs.net

Thebenefits of having learning disability nurses and student learning disability nurses in primary care - webinar
2023-04-26 12:00 - 13:00
HEE are hosting a webinar focussing on the benefits of having learning disability nurses and student learning disability nurses in primary care. The NHS Long Term Plan set an ambition that by 2023/24, at least 75% of people aged 14 or over with a learning disability will have had an annual health check. This webinar will focus on the experiences of Sefton Primary Care Training Hub in providing placements for student learning disability nurses from Edge Hill University, and the skills and knowledge they bring to the team.
Guest speakers include:

Maggi Bradley, General Practice Nurse, Clinical Nurse Lead, Sefton Training Hub
Jess Lea, Community Learning Disability Nurse
Deborah Holden, Cheshire & Merseyside Training Hub, Practice Education Facilitator (PEF)
Emma Galley, Senior Lecturer in Nurse Education (Practice Learning), Edge Hill University
Andrew Jopson, Lecturer in Practice Learning (Nurse Education), Edge Hill University

All are welcome. Free event.
For further info contact Joanne Green, HEE Clinical Fellow in Learning Disabilities Nursing.

Working with Allied Health Professionals to enable and support social prescribing
2023-04-26 13:00 - 14:30
Working with Allied Health Professionals to enable and support social prescribing
This webinar will explore how Allied Health Professionals (AHPs) can enable and support social prescribing. It will cover the roles of different AHPs working in a variety of settings and highlight the many ways they can support Social Prescribing Link Workers (SPLWs) in practice.
The webinar will be opened by Linda Hindle, Lead Allied Health Professional for Public Health England to introduce the Social Prescribing Framework. The framework presents a common vision for social prescribing where AHPs play an important role in ensuring that everyone has access to social prescribing.
Audience
SPLWs, AHPs, PCN teams, clinicians, commissioners, ICBs and wider health and care colleagues working to develop multidisciplinary teams and the integration of care. The webinar may also be suitable for individuals working in aligned services, such as secondary and community health services or other services where there is an opportunity to align and improve existing pathways.
Aim
To provide opportunities to share learning, develop new knowledge and build relationships to enhance patient care. Consider core principles of joint working individual functions and areas of practice and how the roles add value to each other.
The webinar will explore how a multidisciplinary approach can support working across the disciplines through appropriately utilising knowledge, skills and best practice to improved collective understanding and enhance personalised care delivery. Joint working can also help to address some of the implementation barriers experienced by SPLWs including managing boundaries of practice, supervision and career development.
Learn more about opportunities to reduce health inequalities in access and outcomes and opportunities to integrate services where this might reduce health inequalities.
Objectives

Learn about the breadth of AHP roles
How AHPs support social prescribing and SPLWs
Explore collaboration opportunities to improve outcomes for individuals, carers and the workforce

The Speakers
Linda Hindle: The Deputy Chief AHP Officer for England and National Engagement Lead for Police, Fire and Ambulance Services, Office for Health Improvement and Disparities
Kurt Lievesley: Is Senior Lecturer Advanced Allied Health Practice, School of Sport and Health Sciences, University of Central Lancashire.
Sam Pywell: Leads the University of Central Lancashire Social Prescribing Unit. She is a occupational therapist with over 17 years experience, and has postgraduate research experience in the fields of mental health, wellbeing and social prescribing.
Joining Sam Pywell is Chantelle Martin: Is an Occupational therapist with experience of both being an Social Prescribing Link Worker and leading SPLW.
Amanda Sangster: Amanda is an Occupational Therapist by background, before joining NHS England as a Delivery Partner with the South East Personalised Care Team. Amanda’s background is in Children’s Therapy and Health Visiting Services, with over 20 years and has extensive strategic and operational experience leading a number of transformation and quality improvement projects.
Joining Amanda is, Sophie Wearing, an Occupational Therapist working as a Personalised Care Project Manager with a focus on growing & developing the Personalised Care ARRS workforce and Paige Yarwood.
If you have any access needs, please email the team on england.socialprescribing@nhs.net and we will do our best to support access.

Questions about this event?
Name: Danni Wood/Ali Green
Email:england.SocialPrescribing@nhs.net

Chaperoning Training
2023-04-27 09:00 - 12:00
Places are limited . If you cannot attend this training, please ensure you have cancelled your place so that others can book on.

OVERVIEW
The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances.
We then go on to examine the roles and responsibilities of chaperones, including developing their knowledge as to an extended definition of intimate examinations, where to stand, what to say and do.
We also discuss what information should be reported after a chaperoning consultation and their role in the event of a complaint being made.

AIMS

Clarifying definitions
The concept of ‘intimacy’
Roles and responsibilities of the partners and the chaperone
What the chaperone should be looking for whilst present
Issues of consent: when and how it should be gained
Risk areas in conducting intimate examinations
Challenges to the gmcs ‘same sex chaperone’ guidance,
The themes to be addressed in a practice chaperone policy
Reporting concerns
Providing a chaperoning policy

WHO SHOULD ATTEND?
Non-Clinical Primary Care Staff

WHAT DO I NEED?

MS TEAMS (join on the app or online)
Pen/Paper
Preferably a camera and mic to participate

HOW LONG IS THE COURSE?
3 hours (Virtual)

Clinical Skills Practice Workshop Lytham
2023-04-27 10:00 - 13:00 | Lytham Primary Care Centre Victoria Street Lytham FY8 5DZ, Lytham Primary Care Centre Victoria Street Lytham FY8 5DZ
New for 2023 Lancashire and South Cumbria Training Hub are offering Clinical Skills Practice Workshops! Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!

Topics covered in the sessions are:

Venepuncture
Obtaining a Manual Blood pressure
Injection Technique
Cervical Sample Taking

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!

We have equipment available in the workshops to enable you to practice your skills and get hands on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.
– Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.
Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands on and have a play with the mannequins to help improve your practice!
If you have any additional needs or requirements to attend these sessions, then please contact the training hub on mbpcc.lscthub@nhs.net

Please ensure you bring your own lunch/snacks if required.
If you are no longer able to attend, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place, please contact us on mbpcc.lscthub@nhs.net
By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.

SPS Webinar – Chronic liver disease in primary care: an on the couch conversation.
2023-04-27 13:00 - 14:00
A practical webinar to help guide primary care pharmacy professionals on how to appropriately manage patients with chronic liver disease in the community.

Date
27 April 2023
Location
On-line 13:00 – 14:00
About the Event
Our SPS Clinical Fellow, Kieran Reynolds; who is a liver speacialist by background; will be in coversation with Helen Boothman and Poonam Jethwa to discuss how to appropriately manage your patients with chronic liver disease, what medicines they should avoid,ways to ensure that their liver disease is appropriately monitored and when to refer for specialist management.
Why is it important
The incidence of chronic liver disease is increasing.
It is important that pharmacy professionals in primary care know how to appropriately manage these patients and advise them with regards their medications.
What you will learn
At the end of this “on the couch” conversation you should:

Appreciate that the incidence of liver disease is increasing and some of the reasons why
List some of the complications of chronic liver disease and the medicines used to treat them,
Summarise which medications to avoid in chronic liver disease
Outline when to refer patients with liver disease for specialist management.

Speakers
Helen Boothman
Lead Hepatology Pharmacist, St George’s Hospital, London and Chair of the British Hepatology Pharmacy Group
Poonam Jethwa
Specialist Pharmacist, Wandle PCN, London
Kieran Reynolds
CPhO Clinical Fellow, Specialist Pharmacy Service (SPS)
SPS Speakers

Our MC today is Barry Jubraj and Nicola Wake will be monitoring the chat box. You can read more about Barry and Nicola below.

Barry Jubraj
Nicola Wake

Registration
You can register here for the webinar
You will receive confirmation and a link for your diary.
Note: Our webinars are provided for colleagues providing NHS services so please register with your NHS or work-based email address. If you don’t provide NHS services or are a charity, please drop us a line to clarify your interest in this webinar.
Check your access before the event
Check that you are able to access Webex prior to the event.
If you’re still having difficulty, you may need to contact your IT department to assist you in opening the application (you’ll only have to do this once).
Joining on the day
Listen through your computer or mobile phone.
The webinar will start promptly at 13.00 so join at least 10 minutes earlier so you don’t miss important information.
Dial in
Alternatively you can dial in on 0203 478 5289
Event No: 2371 960 9266
Event password: Attend
Resources
The event will be recorded and this will be available on the SPS website a few days later.
Slides may not be routinely used in these webinars, but if they are they will be available after the event

Apprentice Meet Up: Manchester
2023-04-27 16:00 - 19:00
By popular demand, the Association of Apprentices (AoA) and Manchester Metropolitan University are proud to present the Apprentice Meet Up: Manchester.
Taking place on Thursday 27th April at 4pm in Manchester city centre.
Apprentices throughout the UK have told us that they often miss out on the social element of the apprentice experience. So, this spring we cordially invite you, current and recently completed apprentices, to our exclusive first event with Manchester Metropolitan University! From 4-7pm you will have the chance to hear from influential speakers and take part in development sessions before meeting your peers over drinks and nibbles with music to keep the vibes going!
As a development and social event, we are expecting this event to be VERY popular. Come alone or with a group, as long as you are a current or recently completed apprentice, you are invited!
Break the ice with your peers while possibly counting towards your off-the-job learning! We want each and every one of you to find the place you belong, with your community and we’re going to make sure we do everything we can to make your experience the best and most valuable experience it can be.
Register now before it’s too late!

Healthy Hoops® Presents: The Dangers of Vaping and Asthma
2023-04-27 17:00 - 18:00
Join Healthy Hoops’ health educator, Maureen George, PhD, RN, AE-C, FAAN as she highlights the key components of national asthma, obesity and exercise guidelines to better understand the effects asthma and obesity can have on school-aged children.
Participants will receive a brief overview of asthma, e-cigarette and vaping trends. The presentation will cover the health risks of vaping among school age children, as well as, dispel the myth that e-cigarettes are a healthy alternative to cigarettes.

Virtual Presentation via Zoom
Audience: Caregivers, school staff, parents and adults
Duration: 1 Hour
Presenter: Maureen George, PhD, RN, AE-C, FAAN

Digital Champion Training
2023-04-28 13:00 - 14:00
Sign up to the Digital Champion Training!
A training session covering digital awareness and uses of IT and systems within Primary Care.
For all Primary Care staff (Clinical and Non-Clinical)

How to have a challenging conversation
2023-05-02 09:30 - 10:30, 2023-05-02 12:00 - 13:00
This one hour session provides the tools to tackle those difficult situations effectively and removes the fear/reluctance

This is a fully interactive session- please ensure you have a camera and microphone
You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.

Asthma Educational Session
2023-05-02 14:00 - 15:30
Introducing the National Bundle of Asthma Care for CYP (children and young people)
Hosted by Claire Utterly (Senior Specialist Asthma Nurse Practitioner for Children and Young People) and Georgina Foulds(Specialist Asthma Nurse Practitioner for Children and Young People)
Click here for online learning modules on this topic.
