Lancashire and South Cumbria Training Hub

Matching Workforce to Demand Webinar
2024-02-28 12:30 - 14:00 (Europe/London)
Join NHSE for this webinar to explore using workforce redesign tools to help build your workforce capacity to better match and meet patient needs and overall demand for your services.
NHSE will share with you some workforce redesign principles, as well as invite those attending the session to share their experiences. We will also demonstrate some tried and tested tools to help you and your practice develop and adapt ideas to work for you.

Learning outcomes

Ability to describe workforce redesign principles for safe, effective, and sustainable role development
Applying tools to design the scope and plans to test new ways of working
Identifying how to support a team’s development.

This webinar is for anyone in NHS general practices and Primary Care Networks.
The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.
Registration for each session will close two working days before the webinar or earlier if oversubscribed.
Enquiries: england.capabilitypct@nhs.net

Demand, Capacity and Variation Webinar
2024-03-05 12:30 - 14:00 (Europe/London)
An introduction to Demand, Capacity and Variation including the theory behind them and we consider why this is important and its practical application in primary care settings. Learning about demand and capacity is one of the ways we can gain knowledge about what is happening in our system, and specifically about how well patients are accessing the care or support they need.

The sessions are provided for those in General Practice and Primary Care Networks.
The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.
Registration for each session will close two working days before the webinar or earlier if oversubscribed.
Enquiries: england.capabilitypct@nhs.net
Watch this short film by Dr Mark Gillam on Demand and Capacity: https://twitter.com/NHS_ICB/status/1450108235344719875

Carbon Literacy Training for Healthcare staff
2024-03-06 09:00 - 13:00 (Europe/London)
Step 1: E-Learning: https://www.e-lfh.org.uk/programmes/carbon-literacy-for-healthcare/

The Carbon Literacy for Healthcare eLearning contains five modules which broadly cover:

Climate change science, impacts and policy on a global, national and organisational scale.
The impacts of climate change on health, the contribution of healthcare to overall emissions and the NHS’ plan to reach net zero
Climate equity and our most vulnerable communities.
Strategies for influencing others to take action on climate change.

Each module concludes with an assessment to test your knowledge. You can always pick up where you left off as your progress will automatically be saved on your account.

Step 2: Workshop: https://wrm-ltd.co.uk/carbon-literacy-for-healthcare-professionals/#bm-Contact

WRM are offering this workshop to anyone to have completed step 1 of the hybrid training package and is an NHS colleague with an NHS email address.
Upon completion of your eLearning, you should book onto a follow-on workshop with us on one of the following dates to complete your training and apply for your accreditation:

Upcoming Workshop Dates

February 5, 2024, 9:00 am – 1:00 pm
March 6, 2024, 9:00 am – 1:00 pm

Clinical Skills Practice Workshop - Lytham
2024-03-06 10:00 - 13:00 (Europe/London)
Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!
Location: (Seminar Room) Lytham Primary Care Centre, Victoria Street Lytham FY8 5DZ, Victoria St, Lytham FY8 5DZ
Topics covered in the sessions are:

Venepuncture
Obtaining a Manual Blood pressure
Injection Technique
Cervical Sample Taking

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!
We have equipment available in the workshops to enable you to practice your skills and get hands-on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.

Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.

Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands-on and have a play with the mannequins to help improve your practice!

Preceptorship Workshop
2024-03-06 12:00 - 13:00, 2024-03-13 12:00 - 13:00, 2024-03-20 12:00 - 13:00, 2024-03-27 12:00 - 13:00 (Europe/London)
The workshop will be led by Lancashire & South Cumbria Primary Care’s Legacy Mentor and will be the starting point for GPNs and AHPs who are interested in supporting preceptorship within their practice.
The workshop offers:

an in-depth look at the national preceptorship programme
an explanation of the roles, responsibilities and skills of the preceptor
guidance on how preceptors can support preceptees in practice
an explanation on how to complete the required documentation
the development of peer preceptorship support networks

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.
https://medtribe.com/courses/preceptorship-workshop

Navigating through Modern General Practice 'how to' and the GP Improvement Programme
2024-03-06 12:30 - 14:00 (Europe/London)
A Modern General Practice model is a way of organising work in general practice to help enable practices to provide fair and safe care, while also supporting the sustainability of services and an improved experience for both patients and staff.
The model involves practices:

having a full understanding of demand and available capacity;
providing easy to use access routes to patients;
collecting consistent information from the patient at the point of contact;
using this information to give the most appropriate help to patients based on need; and
improving management of non-patient facing workload to help release capacity.

Navigating through the ‘How to’ guides and the GPIP offers

This webinar helps you identify where to focus your improvement, where and how to start, what to expect and how to make the most of our improvement programme offers including self-navigation tools, resources and webinars.

FFP3 Mask Fit Testing at East Lancs Hospice (30-minute slots)
2024-03-11 09:30 - 15:00 (Europe/London)
East Lancashire Hospice
Park Lee Road Blackburn BB2 3NY
With an outbreak of measles anticipated in the coming weeks, it is essential that any clinical staff have access to the correct PPE. Measles is highly contagious and is transmitted via airborne transmission and therefore any clinician seeing suspected or confirmed measles needs to wear appropriate PPE, including the FFP3 mask. It is an HSE legal requirement that FFP3 masks are correctly fit tested. This applies to all, regardless of vaccination status as we have seen breakthrough infections with clinical staff in earlier outbreaks. Those who have had no MMR doses and those who are immunosuppressed are most vulnerable and should be prioritised for FFP3 fit testing or, better, deployed away from risk of communicable disease. Vulnerable groups include unvaccinated individuals, pregnant women, immunocompromised patients and the chronically ill.
East Lancashire Hospice has set up sessions on Monday 11th March.
Primary care staff must take their own FFP3 masks to the fit testing session, and are encouraged to order FFP3 masks from the PPE portal (call 0800 876 6802 if you do not already have an account). They are free of charge to order.
Facial hair – stubble and beards – make it impossible to get a good seal of the mask to the face. If you are clean-shaven when wearing FFP3 masks this will help prevent leakage of contaminated air around the edges of the mask and into your lungs. If there are good reasons for having a beard (eg for religious reasons), alternative forms of RPE, that do not rely on a tight fit to the face, are available (powered hoods) If powered hoods are purchased by practices it is important that decontamination process is in place.
These initial sessions will be available on a first come, first served basis. Lancashire & South Cumbria ICB continues to work on providing further opportunities across the footprint to get staff fit tested.
Please contact SVOC (healthierlsc.svoc-info.c19vacc@nhs.net) if you require any further assistance.

Inclusive Communication: Disability and Language: EDI Skill Development Sessions
2024-03-11 13:00 - 14:30 (Europe/London)
The Development, Change and Transition team are pleased to announce Equality, Diversity and Inclusion Skill Development Sessions. Following the success of these sessions in the Delivery and Operations directorates, these sessions are now available to all staff in NHS England. These sessions will increase our confidence in identifying non-inclusive practices and taking steps to create a more inclusive NHS England, and also help us foster good relations between our colleagues.
Inclusive communication (Disability and Language)
An introduction to the medical and social models of disability. Review of the words we use to talk about disability and how we can use more empowering language when talking about disability and disabled people.
Feedback from Previous Participants

“Powerful, relatable, personal stories that illustrated microaggressions are even more widespread than I had thought”
“I liked the phrase in one video in that it is OK to not understand, but take time to find out.”
“I learnt a lot about how diverse the LGBTQ+ community is and I found this really reassuring in terms of feeling equipped to think about and talk about this topic.”

Questions and Reasonable Adjustments
These sessions will run online on Microsoft Teams. Please e-mail england.inclusion-events@nhs.net if you have any questions or to tell us how we can support you in participating in the sessions.

LGBT+ Inclusion: EDI Skill Development Sessions
2024-03-12 10:00 - 11:30 (Europe/London)
The Development, Change and Transition team are pleased to announce Equality, Diversity and Inclusion Skill Development Sessions. Following the success of these sessions in the Delivery and Operations directorates, these sessions are now available to all staff in NHS England. These sessions will increase our confidence in identifying non-inclusive practices and taking steps to create a more inclusive NHS England, and also help us foster good relations between our colleagues.

LGBT+: Definitions, minorities, minorities within minorities
Exploration of different terms used in the LGBT+ space, less visible groups within the LGBT+ communities, research evidence on the experiences of LGBT+ people and an overview of current affairs impacting LGBT+ communities.
Feedback from Previous Participants

“Powerful, relatable, personal stories that illustrated microaggressions are even more widespread than I had thought”
“I liked the phrase in one video in that it is OK to not understand, but take time to find out.”
“I learnt a lot about how diverse the LGBTQ+ community is and I found this really reassuring in terms of feeling equipped to think about and talk about this topic.”

Questions and Reasonable Adjustments
These sessions will run online on Microsoft Teams. Please e-mail england.inclusion-events@nhs.net if you have any questions or to tell us how we can support you in participating in the sessions.

Learning Disability Awareness and AHC’s: A Whole Practice Approach
2024-03-12 12:30 - 14:00 UTC
Who should attend:
Any staff member who is involved in and/or has an interest in supporting people with learning disabilities (PWLD) to have annual health checks.
Description of training:

Training sessions will cover what a learning disability is/is not, and the characteristics seen within different levels of LD
Overview of LD inclusion tool to identify patients, when and how to use
Overview of LeDeR – purpose and statistics of preventable deaths in PWLD
Importance of Annual Health Checks and common health issues in PWLD
Mental Capacity in relation to healthcare for PWLD
Barriers to accessing equitable healthcare for PWLD
AHC and health action plans – what should be considered, how to develop an effective HAP
Effective strategies to support successful AHC’s
Service aims and objectives of the Health Facilitation Team to support GP practices
Learning Disability Champion proposal
Video’s from PWLD – explanation of their experiences of health checks

Please ensure you have access to a camera and microphone to join the meeting.

Microaggressions and allyship: EDI Skill Development Sessions
2024-03-12 12:30 - 14:30 (Europe/London)
The Development, Change and Transition team are pleased to announce Equality, Diversity and Inclusion Skill Development Sessions. Following the success of these sessions in the Delivery and Operations directorates, these sessions are now available to all staff in NHS England. These sessions will increase our confidence in identifying non-inclusive practices and taking steps to create a more inclusive NHS England, and also help us foster good relations between our colleagues.
Microaggressions and allyship
What do we mean by microaggressions and how do they manifest in the workplace? Allyship, privilege, what allyship means to different people. This session includes guest speakers from NHS England, sharing their lived experiences of microaggressions. How can we move from being a bystander to an ally? How do we increase our confidence in speaking up when we witness microaggressions? This session touches specifically on gender, race and other marginalised communities too.
Feedback from Previous Participants

“Powerful, relatable, personal stories that illustrated microaggressions are even more widespread than I had thought”
“I liked the phrase in one video in that it is OK to not understand, but take time to find out.”
“I learnt a lot about how diverse the LGBTQ+ community is and I found this really reassuring in terms of feeling equipped to think about and talk about this topic.”

Questions and Reasonable Adjustments
These sessions will run online on Microsoft Teams. Please e-mail england.inclusion-events@nhs.net if you have any questions or to tell us how we can support you in participating in the sessions.

90 minute MECC Session – On-Line via Teams
2024-03-13 10:00 - 11:30, 2024-03-13 13:00 - 14:30 (Europe/London)
Active Lancashire have now availability to run x 2 90 minute MECC on-line courses on Wednesday 13th March. One 90 minute session will be delivered am and one pm (same content).
Please note that these 90 minute on-line sessions do not deliver the same in-depth MECC content/information as the full day TTT course.
These sessions are being delivered to provide colleagues with an understanding of what MECC is/how it can help with MECC conversations.
If you are able to attend this 90-minute session, please fill out the below application form and return to: workforcetraining@activelancashire.org.uk
MECC 90 minute session – Application Form – March 2024 (1)

Digital Accessibility: EDI Skill Development Sessions
2024-03-13 10:00 - 12:00 (Europe/London)
The Development, Change and Transition team are pleased to announce Equality, Diversity and Inclusion Skill Development Sessions. Following the success of these sessions in the Delivery and Operations directorates, these sessions are now available to all staff in NHS England. These sessions will increase our confidence in identifying non-inclusive practices and taking steps to create a more inclusive NHS England, and also help us foster good relations between our colleagues.
Digital accessibility
How to create accessible communications for disabled or neurodiverse people. An overview of Microsoft Accessibility tools and points to consider when using Outlook, PowerPoint, Microsoft Word and Microsoft Teams. These tools can support the health and wellbeing of all colleagues especially considering how much time we spend using computers.
Feedback from Previous Participants

“Powerful, relatable, personal stories that illustrated microaggressions are even more widespread than I had thought”
“I liked the phrase in one video in that it is OK to not understand, but take time to find out.”
“I learnt a lot about how diverse the LGBTQ+ community is and I found this really reassuring in terms of feeling equipped to think about and talk about this topic.”

Questions and Reasonable Adjustments
These sessions will run online on Microsoft Teams. Please e-mail england.inclusion-events@nhs.net if you have any questions or to tell us how we can support you in participating in the sessions.

UCLan Primary care education meetings - Evidence-based medical education
2024-03-13 12:00 - 12:45 (Europe/London)
Enhance your teaching skills in primary care with our tailored education meetings, blending theory and practice to refine clinical teaching skills.

Primary Care Education Meetings are designed for both current and prospective placement providers, as well as clinicians within the primary care sector. This series of concise Continuing Professional Development (CPD) is tailored to enrich and broaden the skill sets of practitioners involved in teaching students in the medical field.
We are accustomed to supporting our clinical decisions with evidence and would like to do the same for our teaching practice. However, the evidence base for medical education is much weaker. In our fifth and final meeting, we look at why this is so and discuss the kind of evidence we most urgently need in education.

APM Thames Valley: Demystifying digital accessibility
2024-03-14 18:00 - 19:30 (Europe/London)
What is digital accessibility? (Spoiler: it’s making sure we design and develop websites, systems, and digital content and experiences which are accessible by everyone – including disabled users.)
We’ll take a look at the principles behind it and why it’s vital (and often overlooked) in today’s organisations. We’ll think about how it can benefit staff, clients and customers, and how ensuring best practice in digital accessibility can act as a strong foundation to help to foster an inclusive and diverse organisational culture. We’ll also consider the practical challenges which are faced when embedding best practice in digital accessibility into ways of working, and how applying change management principles can provide an effective toolkit for approaching and assisting with this.
The Equality Act (2010) broadly protects certain characteristics, including the rights of disabled people so that everyone can have equal access to participate in society. This includes online and digital spaces, and it’s therefore vital to make sure that our organisations, services, digital content, and ways of working are set up in the right way to accommodate the needs of a diverse audience so that everyone can feel included and engaged. This includes considering best practice in a wide range of contexts – from the documents you make and use, the websites you build, the development cycles you follow, to the IT solutions you procure, and the online meetings you host. Good digital accessibility is more than just meeting our legal obligations, it’s the right thing to do. Without an inclusive approach, you could be at risk of excluding people, whether that’s team members, or potential customers.
There are principles, standards, and best practice which we need to follow, and these can often take a certain amount of time, effort, and expertise to interpret, but you don’t have to be an expert to get to grips with the basics. The journey to becoming more accessible is exactly, that – a journey rather than a quick fix. There are ways in which you can embed good digital accessibility into ways of working sustainably and effectively by following small steps to ensure the change management process is as smooth as possible.

FFP3 Mask Fit Testing at Blackpool Victoria Hospital (30-minute slots)
2024-03-19 09:00 - 16:00 (Europe/London)
Victoria Hospital
Whinney Heys Road Blackpool FY3 8NR
With an outbreak of measles anticipated in the coming weeks, it is essential that any clinical staff have access to the correct PPE. Measles is highly contagious and is transmitted via airborne transmission and therefore any clinician seeing suspected or confirmed measles needs to wear appropriate PPE, including the FFP3 mask. It is an HSE legal requirement that FFP3 masks are correctly fit tested. This applies to all, regardless of vaccination status as we have seen breakthrough infections with clinical staff in earlier outbreaks. Those who have had no MMR doses and those who are immunosuppressed are most vulnerable and should be prioritised for FFP3 fit testing or, better, deployed away from risk of communicable disease. Vulnerable groups include unvaccinated individuals, pregnant women, immunocompromised patients and the chronically ill.
Blackpool Teaching Hospitals has set up sessions on Tuesday 19 March. A number of 30-minute slots are available to book.
Primary care staff must take their own FFP3 masks to the fit testing session, and are encouraged to order FFP3 masks from the PPE portal (call 0800 876 6802 if you do not already have an account). They are free of charge to order.
Facial hair – stubble and beards – make it impossible to get a good seal of the mask to the face. If you are clean-shaven when wearing FFP3 masks this will help prevent leakage of contaminated air around the edges of the mask and into your lungs. If there are good reasons for having a beard (eg for religious reasons), alternative forms of RPE, that do not rely on a tight fit to the face, are available (powered hoods) If powered hoods are purchased by practices it is important that decontamination process is in place.
The testing will take place in the portacabin in the car park at Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, FY3 8NR.
Attendees are able to park directly outside for the duration of their booked session.
These initial sessions will be available on a first come, first served basis. Lancashire & South Cumbria ICB continues to work on providing further opportunities across the footprint to get staff fit tested.
Please contact SVOC (healthierlsc.svoc-info.c19vacc@nhs.net) if you require any further assistance.

Clinical Skills Practice Workshop - Preston
2024-03-19 10:00 - 13:00 (Europe/London)
Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!
Location: Fatima Health Centre, 228 Garstang Rd, Fulwood, Preston PR2 9QB (1st Floor)
Topics covered in the sessions are:

Venepuncture
Obtaining a Manual Blood pressure
Injection Technique
Cervical Sample Taking

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!
We have equipment available in the workshops to enable you to practice your skills and get hands-on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.

Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.

Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands-on and have a play with the mannequins to help improve your practice!

1 x Day MECC TTT Train the Trainer Course - face to face
2024-03-21 09:30 - 16:30 (Europe/London)
21st March
Bangor Street Community Centre, Blackburn
9.30 – 4.30pm (A sandwich lunch and refreshments are avail for all attendees)

If you are able to attend this 1 day course, please fill out the below application form and return to: workforcetraining@activelancashire.org.uk
MECC TTT Chat to Change 1-Day Training Application Form – March 2024 (1)

Failure Demand Webinar
2024-03-21 12:30 - 14:00 (Europe/London)
An opportunity to explore in more detail the issue of failure demand, first introduced as a concept in Webinar I. A contentious term, failure demand is not the failure of individuals, but rather failures within our systems and processes which lead to duplication. This duplication ties up capacity and results in poor experience for the patient. In this webinar we look at practice examples, how to find and reduce them. Before attending this session, participants should attend webinars I and II, to be familiar with the theory of Demand, Capacity and Variation and how to collect and review data at practice level.

The sessions are provided for those in General Practice and Primary Care Networks.
The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.
Registration for each session will close two working days before the webinar or earlier if oversubscribed.
Enquiries: england.capabilitypct@nhs.net
Watch this short film by Dr Mark Gillam on Demand and Capacity: https://twitter.com/NHS_ICB/status/1450108235344719875

UCLan Primary care education meetings - Professionalism on placement
2024-03-27 12:30 - 13:15 (Europe/London)
Join us for a “bite-sized” educational session in primary care, with a focus on professional standards during clinical placements.

These sessions aim to enhance the basic skills required when teaching medical students on placement. The session will cover various topics such as:

Professionalism standards for attendance, professionalism on placement
UCLan’s student absence reporting policy
UCLan’s PDO/lapse system MSQC team support, Pastoral wellbeing service (PWS)
UCLan wellbeing service

These sessions are suitable for any clinicians in the primary care team. We welcome you to forward this information to your colleagues within the practice.

See flyer here: Student Profressionalism On Placement Webinar Flyer

Need-led Design Webinar
2024-03-27 12:30 - 14:00 (Europe/London)
An opportunity to look at Demand and Capacity from a systems perspective. We will consider the definitions of ‘need’ within the primary care setting and what it means in relation to ‘demand’. We will then consider how we can use this information to look at need-based design of services. Before attending this session, participants should have attended webinars I and II.

The sessions are provided for those in General Practice and Primary Care Networks.
The sessions are delivered by experienced Primary Care Transformation Team faculty members, comprising practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.
Registration for each session will close two working days before the webinar or earlier if oversubscribed.
Enquiries: england.capabilitypct@nhs.net
Watch this short film by Dr Mark Gillam on Demand and Capacity: https://twitter.com/NHS_ICB/status/1450108235344719875

UCLan Primary care education meetings - Reflective practice and emotional wellbeing
2024-04-17 12:30 - 13:15 (Europe/London)
Join us for a “bite-sized” educational session in primary care, with a focus on reflective practice and emotional wellbeing

In this session we will present reflective and wellbeing practices that explores the merits of undertaking reflection; with emphasis on how it can protect our professional well-being, build resilience, and mitigate against burnout.
Both the theoretical and practical aspects of engaging with reflective practice in this way will be discussed. These sessions are suitable for any clinicians in the primary care team. We welcome you to forward this information to your colleagues within the practice.

See flyer here: Reflective Practice Webinar Flyer

Mouth Care Matters Network 2024-2025
2024-04-24 14:00 - 16:00 (Europe/London)
Marie Curie’s newest ECHO network will focus on ‘Mouth Care Matters at the End of Life’ aimed at Student Nurses and Trainee Nurse Associates. The purpose of this network is to create a community of future professionals from different clinical backgrounds keen to improve the experiences of those they support and those important to them.
It will feature expert speakers who will present on a variety of topics in the field of mouth care within palliative care. They’ll be available to answer any questions, provide up-to-date advice and practical skills that students will be able to take with them into their future career.
The first session is on the Wednesday 24th April 2024 14.00-16.00 and is a Curriculum Setting session where participants can build their own curriculum and have a say in what they want to learn in the rest of the network. If you support any trainees or students within your team or organisation, please do forward this on to anyone who may be interested.
Those who may be interested can register for the network here: Project ECHO Mouth Care Matters network (mariecurie.org.uk) – Attending the first session is advised but not compulsory, so if unable to the date above, please do register to hear about all the future session.In addition, if anyone is interested in exploring any other offers from Marie Curie, other networks we have running are listed here: Marie Curie Project ECHO
This network is open to all student nurses and trainee nurse associates, irrespective of stage of training, experience, or background.

All participants will receive a certificate of attendance at the end of a network detailing the sessions they attended which can be used as evidence of their own CPD.

PAM (Patient Activation Measure)Workshop 2.5hr – Virtual via Zoom
2024-05-03 09:30 - 12:00 (Europe/London)
Patient activation describes the knowledge, skills and confidence a person has in managing their own health and care.
There are twenty places available per each virtual PAM workshop.
Please ensure you are able to join from an individual computer/laptop terminal and have a working camera and microphone.
To apply for a place please fill out this PAM Training Application Form in full and send to: workforcetraining@activelancashire.org.uk
Once all delegates have been registered on a PAM Workshop a confirmation e-mail will be sent to you inc your Zoom Link.
Please note all applications are registered on a first come, first serve basis.
Once the workshop has been completed PAM outputs/Flourish info’s will then be sent to all participants who have completed the course in full.
Please note that registration on to Flourish is not automatic after completion of a PAM workshop. Some colleagues will benefit from using Flourish for PAM calculator use within their roles. If you wish to access the Flourish System for PAM use, please contact: workforcetraining@activelancashire.org.uk to request this after you have completed your PAM workshop session.
The PAM workshops are being delivered by Lancashire & South Cumbria ICB & Active Lancashire for the benefit of Lancashire & South Cumbria population, to assist people to become more active in their own health and care.

What is Patient Activation?
It is widely acknowledged that people who have the knowledge, skills and confidence to manage their own health tend to have better health outcomes than those that may have a more passive approach. Patients/clients with high levels of activation usually understand their role in the care process and feel capable of fulfilling that role.
People who have low levels of activation are usually less likely to play an active role in staying healthy. They are less good at seeking help when they need it, or at following advice given by healthcare professionals or managing their health when they are no longer being treated. If we want clients/patients to take ownership of their health and care we have to make them part of the process.

We need to listen, problem-solve, and collaborate
We need to help them gain the skills and confidence they need, not just the transfer of information.

Various studies show that targeted interventions can help increase patient activation. Least activated patients/clients can make the most gains when they are appropriately supported. Tailoring interventions to individual needs, significantly increases the likelihood that people will adopt behaviours that contribute to better health.
The Patient Activation Measure (PAM) is a validated patient-reported outcome measure owned by Insignia Health.
PAM was created to identify which patients/clients may need additional resources to manage their health.
The PAM tool is made up of 13 questions, which assesses a patient’s knowledge, skills and confidence in managing their health. Answers provide a score on a scale from 0 to 100. PAM scores between 1 and 99 are considered to be valid responses and allow any respondents to be categorised into one of four defined levels, ranging from level 1 (patients who do not actively contribute to their healthcare) to level 4 (patients who are proactive in managing their health and engage in healthy behaviours) which in turn determine the person’s ‘activation’ score on a level of 1, 2, 3 or 4.
Measuring activation can:

Improve outcomes and reduce costs
Reduce re-admissions and fewer episodes of unplanned and emergency care
Improve patient experience

Using PAM to tailor support for people with long-term conditions
The rising demand for healthcare services, a large proportion of which is due to the growing population of people with long-term conditions, has led to a need to manage the increasing pressure placed on primary and secondary care.
Adults with a long-term condition(s) can report the lowest level of PAM, and may feel overwhelmed by their condition(s). Supported patient self-management is a widely used strategy for trying to address the challenges of managing long-term conditions and multi-morbidity, including helping patients to change lifestyle behaviours and to learn core skills, such as responding to symptoms, managing medicine, improving diet, increasing exercise, stopping smoking, and managing interactions with professionals. People who can achieve this are described as ‘informed or activated clients/patients’. Self-efficacy (a sense of control over actions and outcomes) has been noted to be a key driver.
Why would more activated clients/patients tend to use less healthcare?

They may be better engaged in the ongoing management of their condition(s), consequently their need for healthcare to manage deterioration in their condition is reduced compared with less activated clients/ patients
Clients/patients may also be better equipped to co-ordinate their care, leading to fewer missed general practice and outpatient appointments.

PAM FLYER – MAY – DEC 2024
What is the Patient Activation Measure (PAM) 2024

Clinical Skills Practice Workshop - Preston
2024-05-21 10:00 - 13:00 (Europe/London)
Available throughout the year at different locations you will be able to experience a hands on approach with the support of a clinical educator!
Location: Fatima Health Centre, 228 Garstang Rd, Fulwood, Preston PR2 9QB (1st Floor)
New for 2024! We have added some extra skills onto our sessions to broaden the experience on attending!
Available at all clinical skills workshops across Lancashire and South Cumbria are:

Practice taking a smear

Manual blood pressures plus looking at normal parameters and targets

Injection Technique

Venepuncture

Inhaler technique

Peak flow technique

Blood oxygen levels using a pulse oximeter

The workshops welcome General Practice Nurses, Health Care Assistants, Nursing Associates, Trainee Nursing Associates, Advanced Nurse Practitioners, Student Nurses, Student Nurse Paramedics, Physician Associates… anyone with a clinical role within Primary Care that is already trained in the topics above.
New to practice and want to have some hands-on experience with a mannequin to gain skills and confidence or if you are an experienced practitioner and want to refresh your skills then this is the workshop for you!
We have equipment available in the workshops to enable you to practice your skills and get hands-on experience with the support of a friendly clinical educator plus a practical handbook to guide you through.

Please note that these workshops are not a formal training session and the purpose is to support delegates in building on knowledge and skills already learnt from previous formal training.

Delegates must join the session from the start time and leave once they feel they have gained enough from the workshop: there is no requirement to stay for the full 3 hours. In addition, delegates may attend to access one of the pieces of equipment or all of them! This is a great opportunity to get hands-on and have a play with the mannequins to help improve your practice!

Phlebotomy/Venepuncture Training - Irwell Medical Centre
2024-05-22 09:15 - 16:30 (Europe/London)
This phlebotomy venepuncture training course is aimed at all healthcare staff, specifically registered nurses, carers and support workers who’s role include taking bloods.
This is ideal for staff who are looking to improve their skills in venepuncture.
Location: Irwell Medical Centre , Rochdale Road, Bacup, OL13 9NR

The Venepuncture Training will aim to improve the students’ knowledge of the theory surrounding venepuncture including: the correct order of draw, the anatomy of veins and how to select a suitable site – allow students to practice using a synthetic arm.
Please note: This course contains a full practical (face-to-face) session.

You will receive a certificate post-training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you are no longer able to attend, please cancel your place. If you are struggling with booking or cancelling your place, please contact us.

By signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider, NHSE and HEE, for the delivery of this training, monitoring, reporting and certification purposes only.
