Lancashire and South Cumbria Training Hub

Chaperoning in Primary Care
2026-03-25 09:30 - 12:30 (Europe/London)
This online Primary Care Chaperone course is designed for non-clinical staff who may be asked to act as chaperones and require formal training in intimate examinations.

GMC and CQC Aligned: This course meets strict standards set by the General Medical Council and Care Quality Commission, ensuring you receive training that complies fully with healthcare regulations.
Culturally Sensitive: We raise awareness of cultural diversity so chaperones can ensure all patients feel safe and respected, regardless of background or identity.
Interactive and Engaging: Delivered over three hours, our training encourages conversation, questions, and sharing of real-life examples.
Focused on Primary Care Settings: Unlike generic chaperone courses, ours is specifically tailored for general practice staff.
In-Depth Understanding of Intimate Examinations: Learn to appreciate each patient’s unique preferences and vulnerabilities, and become aware of unconscious biases that may affect patient comfort.
Safeguarding and Reporting: Understand your role in safeguarding and how to report any concerns or complaints raised before, during, or after the examination.

Understanding Blood Tests and Results Training (Non-Clinical staff)
2026-04-16 13:30 - 16:30
The Understanding Blood Tests and Results training course is specifically created for roles such as GP receptionists, HCAs, GPAs, care coordinators, and other support staff. No clinical background is required.

This interactive course helps you build a working knowledge of blood tests and their results, giving you the confidence to support patients and colleagues more effectively in your practice.
By the end of this course, you will:

Understand why blood tests are done and what they look for
Recognise common test names and abbreviations
Feel more confident discussing test results with patients or clinical staff
Know when to escalate or seek clinical advice based on the results
Be a more informed and valuable part of your primary care team

What the Understanding Blood Tests and Results Training Course for Non-clinical staff covers

1. Why Blood Tests Matter in Primary Care
You’ll explore the key reasons why blood tests are ordered in general practice — from routine monitoring to investigating symptoms. Understand how they help in identifying, diagnosing, and managing a wide range of conditions like diabetes, anaemia, infections, and more.

2. Common Blood Tests Explained
We break down the most frequently requested blood tests in primary care, using clear, jargon-free language. Learn about:

Full Blood Count (FBC)
Liver Function Tests (LFTs)
Kidney Function (U&Es)
HbA1c and cholesterol levels
Thyroid testing and more

3. Understanding Results and Therapeutic Ranges
You’ll learn what normal ranges look like, and what it might mean when values are too high or too low. This is essential knowledge for anyone supporting patients who call with queries about their blood test results.

4. Practical Scenarios and Real-World Examples
Using real-life case studies, we’ll walk through examples of typical results and patient journeys. This makes it easier to relate what you’ve learned to day-to-day work in a GP practice.

This is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.

You will receive a certificate post training for your attendance. Places are limited, if you have booked a place, please ensure you attend.
If you have any additional needs or requirements to attend this session, please contact us at mbpcc.lscthub@nhs.net.
By signing up you agree for your information to be stored and shared by the Training Hub and with the Training Provider, NHSE and NHS ICB, for the delivery of this training, monitoring, reporting and certification purposes only.
