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X-WR-CALNAME:Lancashire and South Cumbria Training Hub
X-ORIGINAL-URL:https://lscthub.co.uk
X-WR-CALDESC:Events for Lancashire and South Cumbria Training Hub
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TZOFFSETFROM:+0000
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DTSTART:20220101T000000
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DTSTART;TZID=UTC:20230616T093000
DTEND;TZID=UTC:20230616T163000
DTSTAMP:20260423T195928
CREATED:20230419T154958Z
LAST-MODIFIED:20230419T154958Z
UID:32140-1686907800-1686933000@lscthub.co.uk
SUMMARY:Correspondence Management Workshop - Level 2
DESCRIPTION:Workshop Objective \nThis aims to equip operational administrative staff to safely and efficiently take actions where appropriate\, and which may include forwarding correspondence to another member of the team\, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone. \nIt requires support staff to have the requisite skills and confidence to consistently make safe and informed decisions about how to code a letter and its contents in the patient record\, how to use an approved protocol for deciding which letters need to be sent to a GP and with what level of urgency\, and when to ask for help. \n  \nAIM – Level 2 \nBy the end of this workshop delegates will have an overview understanding of the Read coding\, and medical terminology needed to enable them to fully contribute to the safe\, practice application of “Correspondence Management”. \nDelegates will also receive a number of standard checklists and templates which they will then be able to adapt for their Practice. \nLevel 2 incorporates an online assessment for each candidate taken in their own time at the practice. \nThe topics that will be covered include; \n\nWelcome\, introductions and objectives\nRead Codes\nPurpose\nDefinition\nStructure\nEpisodicity\nCommon abbreviations\nCodes derived from Secondary Care\nMedical Terminology\nWord structure and building blocks\nMajor body systems and organs\nCommon tests & investigations\nAction Plan\n\n  \nWHO SHOULD ATTEND? \nNon-Clinical Primary Care Staff \n  \nWHAT DO I NEED? \n\nMS TEAMS (join on the app or online)\nPen/Paper\nPreferably a camera and mic to participate\n\n  \nHOW LONG IS THE COURSE? \nFull day (9:30-16:30) Virtual \n  \nHOW TO JOIN? \nYou will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.
URL:https://lscthub.co.uk/events/correspondence-management-workshop-level-2-2/
CATEGORIES:Non-Clinical Staff Training
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