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X-WR-CALDESC:Events for Lancashire and South Cumbria Training Hub
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DTSTART;TZID=Europe/London:20251202T130000
DTEND;TZID=Europe/London:20251202T150000
DTSTAMP:20260625T131033
CREATED:20250915T075330Z
LAST-MODIFIED:20250915T075619Z
UID:54095-1764680400-1764687600@lscthub.co.uk
SUMMARY:Speaking with people who have English as a second language
DESCRIPTION:Places are limited. If you cannot attend this training\, please ensure you have cancelled your place so that others can book on.  \nOVERVIEW  \nAimed at helping staff talk to patients/clients who don’t speak English as a first language. It gives tips on communicating face to face\, on the phone and in writing.  \nWHO SHOULD ATTEND?  \nAll Primary Care Staff  \nWHAT DO I NEED?  \n\nMS TEAMS (join on the app or online) \n\n\nPen/Paper \n\n\nPreferably a camera and mic to participate \n\nHOW LONG IS THE COURSE?  \n1 hour (Virtual)  \nHOW TO JOIN?  \nYou will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session. 
URL:https://lscthub.co.uk/events/speaking-with-people-who-have-english-as-a-second-language/
CATEGORIES:Non-Clinical Staff Training
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251203T093000
DTEND;TZID=Europe/London:20251203T123000
DTSTAMP:20260625T131033
CREATED:20250904T095925Z
LAST-MODIFIED:20250904T100425Z
UID:53939-1764754200-1764765000@lscthub.co.uk
SUMMARY:Chaperoning
DESCRIPTION:OVERVIEW \nThe course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances. \nWe then go on to examine the roles and responsibilities of chaperones\, including developing their knowledge as to an extended definition of intimate examinations\, where to stand\, what to say and do. \nWe also discuss what information should be reported after a chaperoning consultation and their role in the event of a complaint being made. \nAIMS \n\nClarifying definitions\n\n\nThe concept of ‘intimacy’\n\n\nRoles and responsibilities of the partners and the chaperone\n\n\nWhat the chaperone should be looking for whilst present\n\n\nIssues of consent: when and how it should be gained\n\n\nRisk areas in conducting intimate examinations\n\n\nChallenges to the gmcs ‘same sex chaperone’ guidance\,\n\n\nThe themes to be addressed in a practice chaperone policy\n\n\nReporting concerns\n\n\nProviding a chaperoning policy\n\nWHO SHOULD ATTEND? \nNon-Clinical Primary Care Staff \nWHAT DO I NEED? \n\nMS TEAMS (join on the app or online)\n\n\nPen/Paper\n\n\nPreferably a camera and mic to participate\n\nHOW LONG IS THE COURSE? \n3 hours (Virtual) \nHOW TO JOIN? \nYou will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session. \nBy signing up you agree for your information to be stored and shared by the Training hub\, with the Training Provider and with NHSE and ICB\, for the delivery of this training\, monitoring\, reporting and certification purposes only.
URL:https://lscthub.co.uk/events/chaperoning-5/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251210T093000
DTEND;TZID=Europe/London:20251210T123000
DTSTAMP:20260625T131033
CREATED:20251001T154101Z
LAST-MODIFIED:20251001T154101Z
UID:54478-1765359000-1765369800@lscthub.co.uk
SUMMARY:Essential Care Navigation
DESCRIPTION:Places are limited . If you cannot attend this training\, please ensure you have cancelled your place so that others can book on.  \nOVERVIEW  \nWith the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see)\, practice staff will need to learn a range of skills in holding these conversations and dealing with the challenges of patient expectation and behaviour.  \nThis Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs.  \nAIMS  \n\nWhat is care navigation? \n\n\nWhy is care navigation essential in taking primary care forward? \n\n\nRecognising the care navigation we are already doing. \n\n\nUnderstanding that signposting is not triage \n\n\nTips to ensure that patients have confidence in the process \n\n\nSupporting patients who are reluctant to not see a GP \n\n\nManaging aggression and frustration \n\n\nMinimising abuse \n\n\nDeveloping self-confidence in the role \n\nWHO SHOULD ATTEND?  \nNon-Clinical Primary Care Staff  \nWHAT DO I NEED?  \n\nMS TEAMS (join on the app or online) \n\n\nPen/Paper \n\n\nPreferably a camera and mic to participate \n\nHOW LONG IS THE COURSE?  \n3 hours (Virtual)  \nHOW TO JOIN?  \nYou will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session. 
URL:https://lscthub.co.uk/events/essential-care-navigation-14/
CATEGORIES:Non-Clinical Staff Training
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