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DTSTART;TZID=UTC:20231107T090000
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UID:35289-1699347600-1699358400@lscthub.co.uk
SUMMARY:SNOMED Training
DESCRIPTION:OVERVIEW \n  \nThe course will raise confidence\, eliminates the most common mistakes with a simple to use structure\, and will improve the quality of the coding in the practice\, which in turn will improve safety\, audit\, QoF and quality. \n  \nAIMS \n  \n\nTo examine the reasons for coding\nIntroducing Snomed Concepts\nExplaining how concepts can be used to increase accuracy.\nTo explain searching techniques for coding\nTo develop an understanding of common coding errors and how to make good\nShowing how common Read terms map into Snomed\nSnomed search browsers\nTo concentrate on improving data quality by correct coding\n\nWHO SHOULD ATTEND? \n  \nNon-Clinical Primary Care Staff
URL:https://lscthub.co.uk/events/snomed-training-4/
CATEGORIES:Non-Clinical Staff Training
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BEGIN:VEVENT
DTSTART;TZID=UTC:20231108T093000
DTEND;TZID=UTC:20231108T123000
DTSTAMP:20260422T115739
CREATED:20230816T083253Z
LAST-MODIFIED:20230816T083253Z
UID:35683-1699435800-1699446600@lscthub.co.uk
SUMMARY:Note Summarising
DESCRIPTION:Full details on Striding edge site here: The Hub – Striding Edge Consultancy
URL:https://lscthub.co.uk/events/note-summarising-3/
CATEGORIES:Non-Clinical Staff Training
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231115T093000
DTEND;TZID=Europe/London:20231115T123000
DTSTAMP:20260422T115739
CREATED:20231003T154722Z
LAST-MODIFIED:20231003T154722Z
UID:36795-1700040600-1700051400@lscthub.co.uk
SUMMARY:Chaperoning Training
DESCRIPTION:The course aims to really expand the understanding and knowledge of chaperoning in primary care. The course examines the problematic stereotypes of which patients will be offered a chaperone and in which circumstances. \n\n\nPlease note registration closes 3 days before session date.
URL:https://lscthub.co.uk/events/chaperoning-training-7/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231116T090000
DTEND;TZID=Europe/London:20231116T120000
DTSTAMP:20260422T115739
CREATED:20231009T082335Z
LAST-MODIFIED:20231009T082335Z
UID:36996-1700125200-1700136000@lscthub.co.uk
SUMMARY:Excellent Customer Care Training
DESCRIPTION:Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient. \n\nAIMS\n\n\n\nDefining excellent customer care\nWhy first impressions are so critical\nUnderstanding why patients demand and don’t ask\nUnderstand why we feel challenged by ‘unreasonable’ expectations from patients\nHow empathy affects our reactions and how to become more empathetic in challenging conversations\nCreating more effective team approaches to dealing with challenging patients\nManaging anger and complaints more effectively.\nManaging queues more effectively\nReducing abuse on the phone\n\nFor non-clinical staff only.
URL:https://lscthub.co.uk/events/excellent-customer-care-training-4/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231129T093000
DTEND;TZID=Europe/London:20231129T123000
DTSTAMP:20260422T115739
CREATED:20231003T154608Z
LAST-MODIFIED:20231003T154608Z
UID:36784-1701250200-1701261000@lscthub.co.uk
SUMMARY:Essential Care Navigation Training
DESCRIPTION:Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs. \n\n\nPlease note registration closes 3 days before session date.
URL:https://lscthub.co.uk/events/essential-care-navigation-training/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231130T090000
DTEND;TZID=Europe/London:20231130T120000
DTSTAMP:20260422T115739
CREATED:20231026T090054Z
LAST-MODIFIED:20231026T090054Z
UID:37564-1701334800-1701345600@lscthub.co.uk
SUMMARY:SNOMED Training
DESCRIPTION:OVERVIEW \n  \nThe course will raise confidence\, eliminates the most common mistakes with a simple to use structure\, and will improve the quality of the coding in the practice\, which in turn will improve safety\, audit\, QoF and quality. \n  \nAIMS \n  \n\nTo examine the reasons for coding\nIntroducing Snomed Concepts\nExplaining how concepts can be used to increase accuracy.\nTo explain searching techniques for coding\nTo develop an understanding of common coding errors and how to make good\nShowing how common Read terms map into Snomed\nSnomed search browsers\nTo concentrate on improving data quality by correct coding\n\nWHO SHOULD ATTEND? \n  \nNon-Clinical Primary Care Staff
URL:https://lscthub.co.uk/events/snomed-training-5/
CATEGORIES:Non-Clinical Staff Training
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