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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260405T074518
DTEND;TZID=Europe/London:20250318T140000
DTSTAMP:20260405T074518
CREATED:20250113T202857Z
LAST-MODIFIED:20250113T202857Z
UID:49265-0-1742306400@lscthub.co.uk
SUMMARY:Mental Health Awareness for Primary Care
DESCRIPTION:This course looks at the minimum skills required for any primary care clinician to support someone encountering mental health problems. It includes demystifying mental health\, basic communication skill requirements\, brief history taking and assessment skills as well as effective support options available and safety netting.\nPatient onward referral pathways and local support options will be reviewed and helpful resources supplied.\nAuthor: Vicki Jordan BSc (Hons)\, NMP- Vicki has over 20 years’ experience in Mental Health Nursing both in Primary and Secondary Care Departments and has vast experience as both as senior nurse and as a Mental Health Practitioner.\nCourse Length: 90 Minutes\nCPD: 1.5\n\n\nThis is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting.\n\n\n\nPlaces are limited\, if you have booked a place\, please ensure you attend.\nIf you are no longer able to attend\, please cancel your place. If you are struggling with booking or cancelling your place\, please contact us.\nBy signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider\, NHSE and ICB\, for the delivery of this training\, monitoring\, reporting and certification purposes only.
URL:https://lscthub.co.uk/events/mental-health-awareness-for-primary-care-2/
CATEGORIES:Other Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231116T090000
DTEND;TZID=Europe/London:20231116T120000
DTSTAMP:20260405T074518
CREATED:20231009T082335Z
LAST-MODIFIED:20231009T082335Z
UID:36996-1700125200-1700136000@lscthub.co.uk
SUMMARY:Excellent Customer Care Training
DESCRIPTION:Defining what excellent customer service truly is through the understanding of how the patient thinks and feels. Including strategies to ensure high quality conversations between staff and patient. \n\nAIMS\n\n\n\nDefining excellent customer care\nWhy first impressions are so critical\nUnderstanding why patients demand and don’t ask\nUnderstand why we feel challenged by ‘unreasonable’ expectations from patients\nHow empathy affects our reactions and how to become more empathetic in challenging conversations\nCreating more effective team approaches to dealing with challenging patients\nManaging anger and complaints more effectively.\nManaging queues more effectively\nReducing abuse on the phone\n\nFor non-clinical staff only.
URL:https://lscthub.co.uk/events/excellent-customer-care-training-4/
CATEGORIES:Non-Clinical Staff Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231116T093000
DTEND;TZID=Europe/London:20231116T133000
DTSTAMP:20260405T074518
CREATED:20231025T141833Z
LAST-MODIFIED:20231025T141833Z
UID:37556-1700127000-1700141400@lscthub.co.uk
SUMMARY:Immunisation and Vaccination Annual Update Training
DESCRIPTION:Please note this training will be on virtually on MS Teams. \nThe Immunisation and Vaccination Update provides an annual update of current practice in relation to the immunisation schedules in primary care using PHE information. \nThis training includes NHS Travel Vaccine schedules \nThis course is not suitable as a foundation training and is only an update and does not cover anaphylaxis or basic life support. This must be completed separately. \nThis course is for Clinical Experienced Vaccinators\, those who have already been vaccinating and does not include non-clinical Covid only Vaccinators. \n  \nThe course is designed around the updated National Minimum Standards and the competency assessment tool. Please see the link below for a copy of the competency assessment tool for registered practitioners: \nhttps://www.rcn.org.uk/professional-development/publications/pdf-006943 \nThis is an interactive session and you will be expected to interact. Please ensure you have a camera and microphone available to attend the meeting. \nYou will receive a certificate post training for your attendance. Places are limited\, if you have booked a place\, please ensure you attend. \nIf you are no longer able to attend\, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place\, please contact us on mbpcc.lscthub@nhs.net \nBy signing up you agree for your information to be stored and shared by the Training hub and with the Training Provider\, NHSE and HEE\, for the delivery of this training\, monitoring\, reporting and certification purposes only.
URL:https://lscthub.co.uk/events/immunisation-and-vaccination-annual-update-training-2/
CATEGORIES:Imms & Vaccs Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231116T093000
DTEND;TZID=Europe/London:20231116T163000
DTSTAMP:20260405T074518
CREATED:20230907T082416Z
LAST-MODIFIED:20230907T082416Z
UID:36165-1700127000-1700152200@lscthub.co.uk
SUMMARY:Correspondence Management Workshop - Level 3
DESCRIPTION:Workshop Objective \nThis aims to equip operational administrative staff to safely and efficiently take actions where appropriate\, and which may include forwarding correspondence to another member of the team\, or passing letters to a GP for action if a clinical decision is required. It is a more advanced task than document processing or coding alone. \nIt requires support staff to have the requisite skills and confidence to consistently make safe and informed decisions about how to code a letter and its contents in the patient record\, how to use an approved protocol for deciding which letters need to be sent to a GP and with what level of urgency\, and when to ask for help. \n  \nAIM – Level 3 \nBy the end of this workshop delegates will have both consolidated their learning from previous workshops and also grown their understanding of the importance\, for patient safety \,of both working to protocols and learning from experience. Delegates will not only have time to learn\, share and reflect but will also develop a personal action plan and some simple templates \nLevel 3 incorporates an online assessment for each candidate taken in their own time at the practice. \nThe topics that will be covered include; \n\nWelcome\, introductions and objectives\nWhat are we doing now ?\nWhat is the required change ?\nWhat is our route map ?\nHow to do this safely?\nManaging potential risk – a 5 stage approach\nThe importance of Clinical Governance\nGP Champion\nMedico-legal considerations\nHow to work effectively and efficiently\nThe importance of protocols\nWhat are they ?\nWhat makes a good\, safe\, effective protocol ?\nKnowing your limitations\nReviewing a simple protocol\nThe Importance of the audit cycle/feedback cycle\nWho is responsible for what ?\nCompliance with CQC’s 5 key questions\nLearning from experience and the the PDSA cycle\nAction Plan\n\n  \nWHO SHOULD ATTEND? \nNon-Clinical Primary Care Staff \n  \nWHAT DO I NEED? \n\nMS TEAMS (join on the app or online)\nPen/Paper\nPreferably a camera and mic to participate\n\n  \nHOW LONG IS THE COURSE? \nFull day (9:30-16:30) Virtual \n  \nHOW TO JOIN? \nYou will receive an email a couple of days prior to the event with all training materials and a link to join the MS Teams training session.
URL:https://lscthub.co.uk/events/correspondence-management-workshop-level-3-3/
CATEGORIES:General Events
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231116T123000
DTEND;TZID=Europe/London:20231116T133000
DTSTAMP:20260405T074518
CREATED:20231011T141858Z
LAST-MODIFIED:20231011T141858Z
UID:37175-1700137800-1700141400@lscthub.co.uk
SUMMARY:Leading Anchor Organisations Workshop 3: The best job for the person – inclusive workforce and employment interventions
DESCRIPTION:Thursday 30th November 12:30pm – 13:30pm: Book your place \nLed by Tom Lloyd Goodwin – Director of Policy and Practice at CLES \nPublic land should be more than just a commodity. Wherever possible\, it should be used to drive social\, economic and environmental value and address the wider determinants of health. Nevertheless\, land usage and disposal in an NHS context is heavily centralised which presents challenges for the progressive use of land and estates – particularly surplus land. Can we develop local progressive estates strategies? Some places are doing it? What is the art of the possible here?
URL:https://lscthub.co.uk/events/leading-anchor-organisations-workshop-3-the-best-job-for-the-person-inclusive-workforce-and-employment-interventions/
CATEGORIES:General Events
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231116T140000
DTEND;TZID=UTC:20231116T160000
DTSTAMP:20260405T074518
CREATED:20230725T135437Z
LAST-MODIFIED:20230725T135437Z
UID:35070-1700143200-1700150400@lscthub.co.uk
SUMMARY:Train The Trainer - Modern Slavery & Human Trafficking Awareness (in person)
DESCRIPTION:Available to Social Care staff working within the Lancashire and South Cumbria postcodes only: \nSession Aims:To raise awareness in the care sector of Modern Slavery & Human Trafficking and understand your role and responsibilities in tackling modern slavery \n\nTo understand how you can contribute to fighting modern slavery in the UK\nTo understand what support is available for modern slavery victims\n\nMethod of learning: In person (Shout Connect Meeting & Coworking Space Navigation Way #Unit 2 Ashton-on-Ribble PR2 2YF) \nThe training is entirely online learning which is led by a tutor in real time. You will need access to a computer and internet during all the training\, preferably the trainer will need to be able to see and hear from you as the training will be interactive. \nPlease Note \n\nAs spaces are limited\, we request that you register a maximum of 2 staff from each care organisation.\nIf you have any questions regarding this training please email our inbox mbpcc.lscsocialcare@nhs.net\nIf you are no longer able to attend\, please cancel your place via Eventbrite. If you are struggling with booking or cancelling your place\, please contact us on mbpcc.lscsocialcare@nhs.net\nNo other participants can take part unless they are registered.\nWhilst we understand it is not always possible it is preferred that each student is online on their own device\, however if this is not possible and there is more than one person sharing the screen\, then they must all make themselves aware to the tutor\, as we are able to issue any certificates of completion if we do not have the details of all those on the training.\nIf those attending do not give the tutor their name\, their place of work and their job role\, then we will not be able to issue certificates to that person.
URL:https://lscthub.co.uk/events/train-the-trainer-modern-slavery-human-trafficking-awareness-in-person/
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DTSTART;TZID=Europe/London:20231116T173000
DTEND;TZID=Europe/London:20231116T183000
DTSTAMP:20260405T074518
CREATED:20231019T081022Z
LAST-MODIFIED:20231019T081022Z
UID:37328-1700155800-1700159400@lscthub.co.uk
SUMMARY:Palliative and end of life education sessions - Recognising dying and advance care planning
DESCRIPTION:St Catherine’s community team have planned some evening education sessions on palliative and end of life care which will be delivered on a rolling programme via MS teams. The next two sessions will cover recognising dying and advance care planning and symptom management at end of life. All are welcome but the sessions will be particularly aimed at GPs and ACPs. \nYou are welcome to just attend on the teams link below but please email janette.sherrington@stcatherines.co.uk if you would like to register for a CPD certificate and to receive a calendar invite. \nDr K Baron Palliative Medicine Consultant
URL:https://lscthub.co.uk/events/palliative-and-end-of-life-education-sessions-recognising-dying-and-advance-care-planning/
CATEGORIES:General Events
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