Operations Manager (Level 5)

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Description

An Operations or Departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

Additional

Apprenticeship

Operations Manager

Training Provider

Training 2000

Duration
24 months
Most Suitable For
New recruits and current staff in non-clinical or clinical management roles who wish to develop their managerial knowledge, skills and behaviours.
Award
Level 5 Operations/Departmental Manager Higher Apprenticeship award and ILM certification
Programme Cost

£9,000.

Apprenticeships are paid using employer levy. Levy Paying Employers and Non-Levy Paying Employers, please read our Tuition and Apprenticeship Service Account Guide for more information and instructions.

Additional Funding
For all Employers:
  • If apprentice is under the age of 25, Employer may not have to pay Class 1 Employer National Insurance. Full details and criteria are found here. 
  • For apprenticeships starting between 1 August 2024 - 31 July 2025, employer may be eligible for £1,000 if apprentice is aged 16 - 18 years old, OR aged 19 - 24 years old and has either an Education, Health and Care (EHC) plan provided by their local authority and / or has been in the care of their local authority. Full details and criteria are found within the ESFA Funding Rules.
Start Date
Anytime
Teaching Delivery
Mainly face-to-face (Blackburn campus) with some online teaching and resources
Key Learning Requirements
Apprenticeships require learners to achieve specific new knowledge, skills and behaviours (KSBs), which are detailed in the Apprenticeship Standard. These are achieved by;
1) Programme Teaching; 1 day a month face-to-face masterclass, plus online learning and resources.
2) Independent study; such as assignment/project research and write up
3) Learning in the workplace; shadowing colleagues, completing programme assigned work based projects, day-to-day development within your current role duties/work activities, reflections with mentor, relevant training sessions.
Modules
This programme has fixed module delivery (you are unable to choose the modules studied). A list of modules is available on the course webpage or course materials.
Placements
This programme does not require external placements to be completed, although varied experiences are beneficial.
Assessments
Apprentices will be assessed throughout the programme by assignments, observations/evaluations and End Point Assessment.
Key Candidate Entry Requirements
• Employed 30 hours or more per week for the duration of the apprenticeship. The apprenticeship duration may be extended to support staff who work less than this (will be looked at on individual basis)
• English and Maths at GCSE grade C/4/Functional Skills Level 2/Equivalent or above are required at application stage due to the nature and level of the programme. An initial diagnostic assessment will also be completed by the Training Provider at application stage. If the candidate does not have the required certificates for either Maths and/or English, please contact the Training Hub Apprenticeship Team for options.
• Preferably, evidence of Level 3 or higher academic study. Alternatively, sufficient experiential learning will be considered on an individual basis
Full requirements and details are found on the course webpage/information.
Key Employer Entry Requirements
• Ensure Learner has the support and opportunities to achieve the requirements of the apprenticeship
• An experienced manager to mentor the apprentice.
Listed as an Approved Provider under an NHS Procurement
No
Application Timescale
It takes on average 2 – 3 months to complete all application stages for this programme.
If recruiting to this position, additional time will be required for recruitment and advertising stages.
Additional Training Hub Support
Primary Care Employees:
• Have access to all resources provided by the L&SCPC Training Hub such as Digital training, Health and Wellbeing support and events.
• Non-clinical Training and Resources: this webpage lists training and resources for non-clinical roles, which may compliment the apprenticeship (always check suitability with your apprenticeship training provider) 
Social Care Employees:
Have access to all resources provided by the L&SCSC Training Hub such as training, Health and Wellbeing support and events.
Pathway
On successful completion of this apprenticeship, examples of further apprenticeship options include; Project Manager, Chartered Manager, Improvement Leader.
HASO Apprenticeship pathway tool is available here
Career progression does not have to be linear. Entry criteria may differ per provider and varied routes may be available depending on the individuals prior learning and experience.
Information Last Updated
18/09/2023

Programme Resources

If you would like to know anything further about the programme itself, please contact: Vicky Fort on 07760240766 or [email protected]

How to Apply

If you would like to discuss or apply for an apprenticeship either for yourself, a member of staff or a vacancy for a new recruit, please complete the appropriate Training Hub Expression of Interest Form from the following options. This allows the apprenticeship team to complete basic pre-checks and to ensure the advice and guidance provided to you is tailored to your service. When relevant, application instructions (including tuition fee and funding instructions) will be sent.

Primary Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Olivia on 07735161775

Social Care Online Expression of Interest Form. If you would like to discuss anything first, please email [email protected] or call Dawn on 07796 060023